What are the negatives of GoodRx?

Asked by: Mr. Garrison Hartmann V  |  Last update: August 16, 2023
Score: 5/5 (8 votes)

GoodRx Reviews
While 80% of customers rate the popular discount card as excellent, another 14% rate the company as bad. The most common complaints seem to be related to customer service and discounts that change or are not honored at the pharmacy.

What is the GoodRx scandal?

According to the FTC's complaint, GoodRx violated the FTC Act by sharing sensitive personal health information for years with advertising companies and platforms—contrary to its privacy promises—and failed to report these unauthorized disclosures as required by the Health Breach Notification Rule.

Why do pharmacies not accept GoodRx?

The most oft-cited reason is that GoodRx further reduces the profits independent pharmacies make through the fees they charge the pharmacy in processing claims. Still, some pharmacies will take GoodRx coupons even though they will lose money, banking on the potential for repeat business from a new customer.

Does GoodRx really save you money on prescriptions?

GoodRx may be able to find you a lower price than your insurance co-pay. Hundreds of generic medications are available for $4 and some are even free, without insurance. One important thing to remember, GoodRx is not insurance. It can be used instead of insurance, Medicare, or Medicaid, but not combined with them.

Is GoodRx a sham?

Is GoodRx Legit or Scam? GoodRx is legit. With GoodRx discount cards or discounts through their mobile app, they've helped people save up to 80% on their medications, whether they have insurance or not.

The Truth about GoodRx | Does it actually save you money on prescriptions?

24 related questions found

Why is GoodRx tanking?

GoodRx (ticker: GDRX) on Monday retracted its guidance and said that its second quarter will see a $30 million revenue hit because a key grocer, which accounted for 25% of its transactions, is renegotiating contracts with all pharmacy benefit managers or PBMs on a subset of drugs.

Do pharmacies make money from GoodRx?

Pharmacies and medical providers pay for access to GoodRx users, and the company earns fees whenever its users redeem discount codes or book online medical appointments.

Why are prices so different on GoodRx?

GoodRx partners with multiple PBMs, each with different contracted medication prices across various pharmacies. Every coupon has a different set of codes that corresponds to a specific PBM network, which determines the medication price.

Why does Walgreens not accept GoodRx?

Yes. In most cases, Walgreens accepts GoodRx for controlled substances such as Adderall. However, there may be some cases when certain pharmacists may deny your request for a discount on a controlled substance, which is within their right to do.

Does GoodRx help even if you have insurance?

Yes, you can use a discount even if you have insurance

Prescription discounts, including those from GoodRx, can be a great option if you don't have health insurance. But if you do have insurance, you can always use a GoodRx discount instead of insurance if the cost is lower.

Why is CVS not honoring GoodRx?

Can CVS Deny GoodRx? According to contracts signed between GoodRx and the Pharmacy Benefit Managers of participating pharmacies, all stores must accept GoodRx. Therefore, the only way CVS can deny GoodRx is when a CVS pharmacist rejects it for controlled substances.

Did Walmart stop taking GoodRx?

GoodRx discounts are still accepted at Walmart and Sam's Club.

Why does Walmart not take GoodRx?

As with most major pharmacies, Walmart is fully equipped to accept all valid GoodRx coupons. However, your GoodRx coupons or discount card must be presented when purchasing your medications in order for the discounts to be applied. Unfortunately, GoodRx Gold membership discounts are not accepted at Walmart.

Why is GoodRx being sued?

GoodRx class action overview:

Who: A GoodRx user has sued the telehealth company. Why: The plaintiff alleges GoodRx shared its customers' medical information with third-parties like Meta and Google, to target them with ads. Where: The GoodRx class action lawsuit was filed in a California federal court.

How do I get rid of GoodRx?

To cancel your Gold membership:

Go to the GoodRx Gold tab under your account. 3. Click the Cancel membership button. You will get a pop-up message to confirm the cancellation.

Does GoodRx work with over the counter drugs?

GoodRx can help you save money on OTC medications. But you'll need a prescription from your healthcare provider to use the discounts.

Is GoodRx Gold worth it?

You can save up to 90 percent off regular pharmacy prices with GoodRx Gold, making it one of our favorite prescription discount cards.

Does GoodRx sell your info?

GoodRx does not sell personal medical information. We do not provide your personally-identifiable medical information to third parties in exchange for payment.

What is the difference between a GoodRx card and coupon?

Unlike the Prescription Drug Savings Cards, using the GoodRx website or mobile app to search for coupons on your prescriptions allows you to compare prices across multiple pharmacies in your area and take advantage of additional savings options that may be available, depending on your prescription.

How much does GoodRx save on average?

Key takeaways: In 2022, healthcare providers saved their patients an average of more than $9,000 by using GoodRx. Collectively, family practice providers saved their patients the most on their prescription medications through GoodRx, with a total savings of over $4.5 billion in 2022.

How fast does GoodRx work?

For all visits completed during office hours Monday-Friday, we can usually process and send out your prescription to be received by the pharmacy within 4 hours.

What is the new name for GoodRx?

HeyDoctor Is Now GoodRx Care: Affordable, Quality Online Medical Visits. Our mission at GoodRx is to help Americans get the healthcare they need at a price they can afford. We started with a price comparison tool for prescriptions, offering consumers free access to lower prices on their medications.

Is GoodRx only for those without insurance?

You can use GoodRx whether you have insurance, Medicare or no insurance coverage at all. GoodRx can be used for your pet medications, as well!

Does GoodRx work for everyone?

While anybody can use GoodRx without membership or registration, GoodRx discounts cannot be combined with health insurance.