What does Aetna not cover?

Asked by: Addie Weissnat MD  |  Last update: July 17, 2025
Score: 4.8/5 (4 votes)

Any services or supplies that are not medically necessary, as determined by Aetna even when medical provider has recommended/prescribed the services. Charges for missed appointments, and/or completion of claim forms. Care for conditions that, by state or local law, must be treated in a public facility.

Does Aetna deny a lot of claims?

In the same year, Medicare denied 6.85% of its claims. One year later, AMA reported that all the surveyed insurers were denying fewer claims: Aetna's denial rate was down to 1.81%, Anthem BCBS reduced its rate to 4.34%, and private insurers overall were down to 2.79%, while Medicare denied only 4% of claims.

Does Aetna give money for groceries?

It's included in the Aetna D-SNP plan. Buying fresh, healthy foods can sometimes be pricey. That's why Aetna D-SNP provides this pre-paid debit card to many members. It can help you stock up on approved foods at the grocery store.

Does Aetna not cover prescriptions?

Aetna offers an array of insurance plans that may meet your specific prescription drug and healthcare coverage needs, including: Medicare Advantage with prescription drug coverage.

Is Aetna considered good insurance?

It also offers benefits like access to 24/7 virtual care at no or low costs, depending on your plan, and mental health coverage. Aetna is regarded as a good health insurance provider overall.

Why Aetna is not in every exchange

18 related questions found

Why is Aetna struggling?

Aetna majorly miscalculated utilization trends in pricing Medicare Advantage plans for this year, causing hundreds of thousands of seniors to flock to its generous coverage and saddling the insurer with an unexpectedly steep price tag for their care.

What is the best healthcare insurance?

Investopedia's analysis ranks Kaiser Permanente as the best health insurance company for 2025 because of its blend of affordability and low customer complaints. UnitedHealthcare and Aetna also earned top marks. We evaluated nine insurers using dozens of criteria, such as customer satisfaction, plan types, and costs.

Which pharmacy works with Aetna?

Our Aetna Medicare preferred pharmacy network
  • Albertsons®
  • Costco® Pharmacy.
  • CVS Pharmacy® stores.
  • Kroger®
  • Publix Super Markets.
  • Safeway.
  • Walmart.

What prescriptions are not covered by insurance?

Discounts
  • Drugs used to treat anorexia, weight loss, or weight gain. ...
  • Fertility drugs.
  • Drugs used for cosmetic purposes or hair growth. ...
  • Drugs that are only for the relief of cold or cough symptoms.
  • Drugs used to treat erectile dysfunction.
  • Prescription vitamins and minerals (except prenatal vitamins and fluoride preparations)

Does Walmart accept Aetna insurance for prescriptions?

— Aetna has announced that Walmart and Sam's Club pharmacies have been added to the preferred pharmacy network of the Aetna CVS/pharmacy Prescription Drug Plan as of Jan. 1. The Aetna CVS/pharmacy Prescription Drug Plan offers a median $32 monthly plan premium, as well as fixed co-pays for generic medicines.

What can I buy with my Aetna card?

Participating retail network

Members can use the card in person at participating retail stores to buy healthy foods, over-the-counter items, personal care items, and pet care supplies. Online shopping is only available at Aetna.NationsBenefits.com or on the BenefitsPRO app.

Why did Aetna send me a debit card?

The Aetna Medicare Payment Card is a preloaded debit card that Aetna Medicare members received on or before January 1, 2023. The purpose of this card is to make it easier for members to pay for medical services or, for certain plans, medical services and over-the-counter (OTC) expenses.

Which health insurance denies the most claims?

According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.

What is the class action lawsuit against Aetna?

The lawsuit seeks a declaratory judgment, injunctive relief to end Aetna's exclusionary policy, and compensatory damages for all policyholders who have had to pay out of pocket for gender-affirming facial surgery because of Aetna's discriminatory exclusion.

Does Aetna cover surgery?

If you successfully meet the requirements, then your insurance provider will cover the costs of the surgery or treatment plan recommended by your doctor. Elective or cosmetic plastic surgery procedures are typically not covered by Aetna insurance policies.

Why isn't my medication covered by insurance?

In some cases, certain medications may be excluded from coverage due to their potential misuse or abuse. Formularies often don't cover brand-name or expensive drugs when generic or less expensive medications are available. Each plan's formulary is different, so it's important to check with your insurance provider.

How to get Ozempic if your insurance doesn't cover it?

How to get Ozempic covered by insurance
  1. Appeal an insurance company's decision if they've denied you coverage for Ozempic. ...
  2. Try switching insurance plans to get better coverage for weight-loss drugs. ...
  3. Consider similar medications such as Wegovy.

Which is the most restrictive type of healthcare plan?

An HMO is perhaps the most restrictive health plan type but may yield the lowest costs. In an HMO plan, members must generally receive healthcare services from doctors and hospitals in the plan's network. The plan typically does not cover any out-of-network services unless it is emergency or out-of-area urgent care.

Does Walgreens not accept Aetna?

Walgreens accepts many, including Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, Humana, Assurant Health, etc. For more, please call them direct.

Does Aetna pay for prescriptions?

Aetna prescription plans cover thousands of drugs. To find a list of commonly covered drugs, you'll need the pharmacy plan name.

Can I use GoodRx with Aetna?

You can use a GoodRx discount instead of your prescription insurance or Medicare if the cost is lower. However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid.

Is Aetna good insurance for seniors?

Aetna is an established health insurance company with a long history of providing coverage and support to millions of seniors across the country. Their Medigap plans offer a variety of benefits and options to make sure that older adults have the quality care they need and deserve.

Is $200 a month good for health insurance?

Health insurance that costs $200 per month is a good deal in California. Silver plans typically cost $513 per month for a 21-year-old or $656 per month for a 40-year-old. The best way to get cheap rates is to use health insurance subsidies, which lower the cost of an insurance plan based on your income.

What's better, PPO or HMO?

HMO plans typically have lower monthly premiums. You can also expect to pay less out of pocket. PPOs tend to have higher monthly premiums in exchange for the flexibility to use providers both in and out of network without a referral.