What happens if you can't find your original life insurance policy?

Asked by: Florencio Fahey  |  Last update: July 11, 2025
Score: 4.8/5 (68 votes)

If the policyholder is still alive, request a new copy of the policy. If you misplaced a life insurance policy, but you have been paying premiums regularly, you're in luck—usually you can get a new copy of the policy. You can do this simply by calling the insurance company to explain the situation.

What if I lost my original life insurance policy?

Contact your life insurance company's customer service, provide your personal information, and request a copy of the policy; alternatively, use resources like the NAIC policy locator tool or search through financial documents to locate the policy.

What happens if you can't find your life insurance policy?

Submit a request to the NAIC Life Insurance Policy Locator Service. The National Association of Insurance Commissioners (NAIC) Life Insurance Policy Locator Service, a free online tool, can assist you in locating life insurance policies.

How long can a life insurance policy go unclaimed?

The amount of time beneficiaries have to claim life insurance depends on state laws and the life insurance company itself. But typically, there is no time limit.

How to locate old life insurance policies?

In your web browser, navigate to naic.org, hover over Consumer, and click Life Insurance Policy Locator under Tools. Submit a search request by entering the deceased's information from the death certificate: Social Security number. Legal first name.

I was wrong about Whole Life Insurance...

17 related questions found

How to find out if you have a life insurance policy in your name?

You might want to contact the National Association of Insurance Commissioners (NAIC) for their free Life Insurance Policy Locator Service, which looks for policies on the databases of many insurance companies. Another great resource could be your state's Department of Insurance (DOI).

What happens to old life insurance policies?

Unclaimed life insurance policies are turned over to state government. Life insurers do not keep unclaimed life insurance policies in their possession indefinitely.

Is there a database to find life insurance policies?

If you suspect that a loved one had a life policy, the National Association of Insurance Commissioners (NAIC) has created a Life Insurance Policy Locator service to help consumers locate benefits from life insurance policies or annuity contracts purchased anywhere in the United States.

How do I cash out my old life insurance policy?

There are three main ways to get cash out of your policy. You can borrow against your cash account typically with a low-interest life insurance loan, withdraw the cash (either as a lump sum or in regular payments), or you can surrender your policy.

How long do you have to be dead to claim life insurance?

There is no time limit for beneficiaries to file a life insurance claim. However, the sooner you file a claim for a death benefit, the sooner you will receive your money. Filing as soon as possible makes sense because the insurer could need a month or longer to investigate the claim before paying out.

Does life insurance pay out if you go missing?

When a person goes missing, the law generally requires a waiting period before they can be declared legally dead. This period is typically seven years in many jurisdictions, although it can vary. During this time, the life insurance policy cannot be claimed unless there is conclusive evidence that the person has died.

How do I find my life insurance policy details?

Ans: You can check your life insurance policy details online by logging into the insurer's customer portal and checking the details online.

What will disqualify me from life insurance?

A few common examples of pre-existing conditions include high blood pressure, diabetes, cancer, and asthma. Previous injuries might be considered pre-existing conditions, depending on their severity and any lasting effects.

How do I find out if a life insurance policy is still active?

The best way is to contact the policy's issuer (the life insurance company). Their records are key: even if you see your name listed on an old policy document, the deceased may have changed their beneficiaries (or the allocation of benefits among those beneficiaries) after that document was printed.

What will happen if the insured person loses the original life insurance policy?

If everything is on order, they will issue a duplicate policy document to you with 'Duplicate Copy' clearly mentioned on all pages. Also, keep in mind that you will have to bear the cost of the indemnity bond and also may have to pay a small fee for a duplicate copy of your insurance.

Do you need original life insurance policy?

An old copy of the policy will be most helpful. You'll need some personal details of the insured individual including the full name (maiden name for a married individual), Social Security number and the state where the policy was purchased. To claim the benefit you'll also need a copy of the death certificate.

What is the cash value of a $10,000 whole life insurance policy?

Most whole life insurance policies mature at 121 years, although some mature at 100 years. Say, for example, that you purchase an insurance policy with a face value of $10,000. Once the policy matures, the cash value of the policy should equal $10,000.

What disqualifies life insurance payout?

Life insurance proceeds can be denied. Some denials are legitimate, like in case of policy lapses, material misrepresentations, or exclusions in the form of illegal activities or war. In other cases, bad-faith insurers use elaborate methods to reject claims so they do not have to pay the proceeds.

Can I borrow from my life insurance?

You can only borrow against a whole life insurance policy or a universal life insurance policy. Policy loans reduce the death benefit if not paid off. Life insurance companies add interest to the loan balance, which if unpaid can cause the policy to lapse. Only permanent life insurance builds cash value.

How do I trace an old life insurance policy?

10 ways to find a lost life insurance policy
  1. If the policyholder is still alive, request a new copy of the policy. ...
  2. Search personal records. ...
  3. Ask financial advisors and other significant people. ...
  4. Check with your loved one's automotive and home insurers. ...
  5. Contact employers. ...
  6. Contact trade unions and other professional associations.

Can you find a life insurance policy with a social security number?

The NAIC Life Insurance Policy Locator Service

To use the service, you must have the suspected policyholder's legal name, Social Security number and dates of birth and death. Information submitted to the NAIC is submitted to participating insurance companies, which search their records for open policies.

Is an old life insurance policy worth anything?

A policy that lapsed before the policyholder died has no value. But if the policy was still in force when the insured died, that policy's death benefit may still be available to the beneficiary. Note that the death benefit amount could be different from the policy's original face value. Several factors can cause this.

Do life insurance policies go unclaimed?

A life insurance policy is unclaimed when the insured person passes away and the named beneficiary does not claim the death benefit from the policy.

Can you cash out an expired life insurance policy?

Term Life Insurance Does Not Have a Cash Surrender Value

It doesn't accrue value over time, but rather expires once you've paid the value of the policy in premiums. This means that if a policyowner outlives the end of a policy, they won't receive any payout when it expires.

How do I find out what insurance I have?

HealthCare.gov, is a portal for finding information about your health insurance options. You can also contact HealthCare.gov at 1-800-318-2596 or go to https://www.healthcare.gov/contact-us/. If you have Medicare or Medicaid, visit the Medicare Web site or call the Medicare Help Line at 1-800-MEDICARE (1-800-633-4227).