What if your doctor is not in the network?

Asked by: Mrs. Ashlynn Spinka  |  Last update: May 13, 2025
Score: 4.8/5 (25 votes)

What happens if I need care from a doctor who isn't in my plan's network? Plans are generally not required to cover care received from an out-of-network (OON) provider. When they do, it is often with much higher cost-sharing than for in-network services.

What happens if my doctor is out-of-network?

If a doctor or facility has no contract with your health plan, they're considered out-of-network and can charge you full price. It's usually much higher than the in-network discounted rate.

What does it mean when a doctor is not in-network?

Providers that are out-of-network are those that do not participate in that health plan's network. The provider is not contracted with the health insurance plan to accepted negotiated rates. This mean that patients will typically pay more or the full amount for the service they receive.

How does insurance pay for out-of-network?

Insurance companies usually cover less of the cost of an out-of-network provider. For example, you might have to pay a $25 copay if you see an in-network provider but a $35 copay if you see an out-of-network provider. Insurance companies do not usually reimburse you based on the amount you actually paid your provider.

Why is my provider no longer in-network?

Usually, doctors leave health insurance networks for typical reasons, such as retirement or if they move geographic locations. They are professionals, after all, and just as you probably have had to move for a new job, they do the same. Sometimes, their reasons may be somewhat more technical.

My Doctor Is Not In Network | What Should I Do?

40 related questions found

Why would a doctor leave a network?

Usually, doctors leave health insurance networks for normal reasons such as retirement or if they move geographic locations.

What to do if your doctor leaves?

"Sometimes you can use your previous doctor or provider's clinic to ask for referral options or to see if they've replaced the doctor," explained Dr. Hill Bowman. "Different medical organizations can be a good resource to see who's accepting new patients. You can also ask family and friends whom they recommend."

Can insurance deny out of network coverage?

Many health insurance companies will flat out refuse coverage for medical treatment provided by physicians outside of their established network. If your insurance claim was denied on the grounds that your care provider was outside the network, you might have grounds for appeal.

What is the copay for out of network?

A fixed amount (for example, $30) you pay for covered health care services from providers who don't contract with your health insurance or plan. Out-of-network copayments usually are more than in-network copayments.

Can you negotiate with an out of network provider?

It's best to visit an in-network doctor to save on out-of-pocket costs. But if you have to use an out-of-network provider, check if your plan covers a portion of out-of-network services in advance. You can also negotiate a lower medical bill with the provider.

What is the negative side of seeing a doctor who is out of network?

When you get care OON, your insurer might set a different deductible and might not count these costs towards your annual out-of-pocket limit. OON providers also don't have to limit their charges to what your insurer considers reasonable, which means you could end up paying balance billing charges.

How do I find out if a doctor is out of network?

There are several ways to check whether your doctor is in network:
  1. Go to your insurance company's website to get an updated network list. If you're a HealthPartners member, the easiest way to find an in-network provider is through your online account. ...
  2. Call your insurance company. ...
  3. Ask your care provider.

Can a doctor's office charge more than insurance allows?

Anything billed above and beyond the allowed amount is not an allowed charge. The healthcare provider won't get paid for it, as long as they're in your health plan's network. If your EOB has a column for the amount not allowed, this represents the discount the health insurance company negotiated with your provider.

Why would a doctor not be in network?

Why Is Your Healthcare Provider Not in Your Insurer's Network? Your healthcare provider may not consider your insurer's negotiated rates to be adequate—this is a common reason for insurers to not join particular networks.

How long can a doctor wait to bill you?

Medical providers and hospitals have varying time limits by state to send bills, often ranging from months to several years. You are required to pay medical bills, either directly or through insurance, but financial assistance or payment plans may be available.

Are out of network doctors more expensive?

For plans that do cover out-of-network care, you'll usually pay more than if you stayed in the network.

Does insurance still pay out of network?

If you do go out-of-network, your EPO will not pay for any services. The only exception is if you have an emergency or urgent care situation.

Is out of network coverage worth it?

Getting a health insurance plan with out-of-network coverage can help you avoid some surprise medical bills. This type of coverage is worth it for people who want to maximize their health care choices or who have specialized medical needs.

What if I need surgery but can't afford my deductible?

In cases like this, we recommend contacting your insurance, surgeon, or hospital and asking if they can help you with a payment plan. Remember that your surgery provider wants to get paid so they may be very willing to work with you on a payment plan.

How do I get insurance to approve an out of network provider?

Your PCP and in-network specialist usually get the process started. They work with each other and submit the request to the insurer. Their supporting documents may include medical review of your diagnosis and the reasons why you need to go out of network.

What happens if I go to the ER without insurance?

Despite the financial hurdles, uninsured emergency patients are provided with legal safeguards. The Emergency Medical Treatment and Active Labor Act (EMTALA) is a federal law that requires anyone coming to an emergency department to be stabilized and treated, regardless of their insurance status or ability to pay.

Which health insurance company denies the most claims?

According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.

What to do when your doctor is out of network?

Call or chat online with your health insurance company. They can tell you how much it would cost to get care out-of-network. This will help you figure out if you should stick with your current provider, or find one that's in-network.

What do you say when leaving a doctor?

Take responsibility. “I've decided to start with a new provider because….” And then follow up with more I statements, including “I need” and “I want.” Avoid statements that begin with “You didn't” or “You should have.” They just lead to the other person feeling like they have to defend themselves. Be honest.

Why do doctors leave insurance networks?

Usually, doctors leave health insurance networks for typical reasons, such as retirement or if they move geographic locations. They are professionals, after all, and just as you probably have had to move for a new job, they do the same.