What information do insurance companies share?

Asked by: Elwyn Keeling  |  Last update: August 28, 2022
Score: 4.9/5 (4 votes)

Insurers routinely track and share information about their policyholders through two databases: the Comprehensive Loss Underwriting Exchange, or CLUE, and the less widely used Automated Property Loss Underwriting System, or A-PLUS.

What information do insurance companies have access to?

Insurance companies will ask for personal information such as your Social Security number and birth date to confirm your identity. They may also want to know what your salary is because they might limit how much insurance you can get based on your annual earnings.

Do insurance companies share data with each other?

Yes. There are specialty consumer reporting agencies that collect information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies. They may also collect driving records.

Do insurance companies talk to each other about claims?

Answer provided by

While car insurance companies don't talk directly to each other, they do share information. All car insurance companies can access your claims history through a database called the Comprehensive Loss Underwriting Exchange (CLUE). They will also use other similar statistics to assess your risk.

What data do insurance companies collect?

Property and casualty insurance companies are collecting data from telematics, agent interactions, customer interactions, smart homes, and even social media to better understand and manage their relationships, claims, and underwriting.

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Can insurance companies access my health record?

False. Only registered clinicians providing you with health care can access your record. Doctors being paid by employers and life insurance companies are not allowed to access your My Health Record for this purpose.

Why do insurance companies ask if you have other insurance?

When there are two health insurance policies in place, one serves as the primary plan and the other serves as the secondary plan. The carriers need to know about other coverage so they can coordinate benefits.

Can insurers see previous claims?

Insurance companies can check for previous claims via the Claims & Underwriting Exchange (CUE). This is a central database of car, home, personal injury, and industrial illness incidents reported to insurance companies – whether or not those incidents lead to claims.

Can you lie to insurance companies?

Lying to your insurance company can get you into big trouble. Even if the lie seems small, it's insurance fraud. You are knowingly deceiving your insurance company to benefit, which can result in jail time, fines, and license suspension. While changing your coverage to collision insurance is temptin, don't do it.

What should you not say to your insurance company after an accident?

Even if you know the accident was your fault, don't say sorry or admit guilt at the scene as your insurer might have a clause about it. Exchange details with the other's involved and get in touch with your insurer to report the incident.

Do insurance companies have a central database?

The Claims and Underwriting Exchange – or CUE – is a central database with details of all incidents reported to insurance providers.

How far back do insurance companies check medical records?

How far back can an insurance company request medical records? Generally, medical records are kept for between five and 10 years after a patient's latest treatment, discharge or death.

Can car insurance companies share information?

Although insurers share information they would be unlikely to compare notes on the contents of an application form - although they do share information on claims and instances of policies being cancelled or voided, or insurance being declined.

Do insurance companies have access to bank statements?

Most policyholders are usually taken back when the insurance company asks for copies of their income tax returns, bank statements, bills, and other financial records.

Do insurance companies record every call?

Many insurance companies record customer calls for a number of reasons – regulatory, legal, training or quality control. So, when customers share their personal information over the phone when making a payment, checking on a claim or enrolling in a new plan, that sensitive information is often recorded as well.

What should I not tell about car insurance?

Avoid using phrases like “it was my fault,” “I'm sorry,” or “I apologize.” Don't apologize to your insurer, the other driver, or law enforcement. Even if you are simply being polite and not intentionally admitting fault, these types of words and phrases will be used against you.

What happens if I lie to insurance?

At best, you will have to remember your lie the entire time you are dealing with your insurer. They will most likely record calls and other interactions with you to uncover any discrepancies in your claim. At worst, you could face criminal penalties leading to fines and even jail time.

What questions do insurance investigators ask?

Questions Insurance Adjusters Commonly Ask in Recorded Statements
  • What is your full name?
  • Are you aware that this interview is being recorded?
  • Do I have your permission to record your statement?
  • Can I share the information we discuss with another adjuster?
  • What is your address, telephone number, and date of birth?

How do insurance companies know about pre existing conditions?

Medical Check-up:

In case you have a pre-existing disease, the insurance company might ask you to go for a medical check-up. The insurance premium will be based on the test results.

Can I check cue database?

In order to see the information the CUE database has about you, simply make a free data subject access request using the Motor Insurance Bureau's (MIB's) subject access form. On the form you are given the option to receive your information by email or post, whichever is best for you.

Can you lie about insurance being Cancelled?

If an insurance application asks you to disclose details of previous incidents, you should do so regardless of whether you made a claim. Lying about an accident can lead to your policy being voided, cancelled, or refused renewal.

How long do insurers keep records?

Insurance Records with an (Employers Liability element) – 60 years. Liability records (other than Employers Liability) – 12 years. Other General Insurance Records – 7 years.

Can insurance companies discriminate against pre existing conditions?

Health insurance companies cannot refuse coverage or charge you more just because you have a “pre-existing condition” — that is, a health problem you had before the date that new health coverage starts.

Why do insurance companies ask so many questions?

They help you address most of you application details and even access publicly available records or relevant consumer reports and can answer most questions on your behalf, again changing the expectation level that a particular insurer is asking “less questions”.

What information is contained in My Health Record?

My Health Record brings together health information from you, your healthcare providers and Medicare. This can include details of your medical conditions and treatments, medicine details, allergies, and test or scan results, all in one place.