What information is held on cue?

Asked by: Samantha Erdman  |  Last update: August 1, 2023
Score: 4.3/5 (6 votes)

Claims and Underwriting Exchange (CUE)
CUE is a central database of motor, home and personal injury/industrial illness incidents reported to insurance companies which may or may not have given rise to a claim. Information held on CUE is a powerful weapon in the fight against fraud.

What information do insurance companies have access to?

Insurance companies will ask for personal information such as your Social Security number and birth date to confirm your identity. They may also want to know what your salary is because they might limit how much insurance you can get based on your annual earnings.

What information does the motor insurance database hold?

Your MIAFTR data

The Motor Insurers Anti-Fraud and Theft Register (MIAFTR) database contains records of written off and stolen vehicles. If you have made a claim which has resulted in a written off or stolen vehicle, a record may exist on the MIAFTR database.

What is a cue check?

CUE Check provides access to the Motor, Home and Personal Injury databases, and DVLA Keeper records. CUE Home and Motor enquiries provide access to the database for the purpose of verifying the individual's claims history.

What information do insurance companies share?

Insurers routinely track and share information about their policyholders through two databases: the Comprehensive Loss Underwriting Exchange, or CLUE, and the less widely used Automated Property Loss Underwriting System, or A-PLUS.

FOSDEM 2022 - A practical guide to CUE: patterns for everyday use

43 related questions found

Can you lie to insurance companies?

Lying to your insurance company can get you into big trouble. Even if the lie seems small, it's insurance fraud. You are knowingly deceiving your insurance company to benefit, which can result in jail time, fines, and license suspension. While changing your coverage to collision insurance is temptin, don't do it.

Do insurance companies talk to each other about claims?

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While car insurance companies don't talk directly to each other, they do share information. All car insurance companies can access your claims history through a database called the Comprehensive Loss Underwriting Exchange (CLUE). They will also use other similar statistics to assess your risk.

How long does a claim stay on cue?

Unless it is felt the claim or notification on a customer's CUE document is incorrect, the claim or notification will stay on the database for six years. This may or may not affect a quote, dependant on whether the insurer feels there is added risk involved because of the incident.

Do insurers check cue?

More and more insurers are checking claims on CUE when you buy a policy. It is therefore likely that they will also check your claims history when you buy a policy or if you make a claim.

Can insurance companies find out if you've had a policy Cancelled?

There is no official record when it comes to cancelled car insurance policies. So technically, cancelled insurance policies will stay with you indefinitely. During the application process, insurers will sometimes ask you if you've ever had any cancelled policies in the past.

How long before car insurance shows on database?

It can take up to seven days from the date your policy starts, or you make a change, to show on the motor insurance database.

What database do police use to check car insurance?

What is askMID? The website askMid allows users, and the police, to check the motor insurance database and see whether the vehicle's insured.

What is CUE claim?

Claims and Underwriting Exchange (CUE)

CUE is a central database of motor, home and personal injury/industrial illness incidents reported to insurance companies which may or may not have given rise to a claim.

How do insurance companies collect data?

Property and casualty insurance companies are collecting data from telematics, agent interactions, customer interactions, smart homes, and even social media to better understand and manage their relationships, claims, and underwriting.

Do insurance companies record every call?

Many insurance companies record customer calls for a number of reasons – regulatory, legal, training or quality control. So, when customers share their personal information over the phone when making a payment, checking on a claim or enrolling in a new plan, that sensitive information is often recorded as well.

Do insurance companies have a central database?

The Claims and Underwriting Exchange – or CUE – is a central database with details of all incidents reported to insurance providers.

How many claims can you have before your insurance gets canceled?

How many insurance claims can you file before you get canceled? There's no set number of claims that an insurer allows before it decides to cancel your policy. It will also depend on the severity of the claims and is usually based on claims activity during a certain period of time, such as 36 months.

How can I check my claim history?

The easiest may be to ask your existing car insurance provider for details of any claims you've made in the past. This information could include the date of any claims, the type of claims, how much was paid out, and details of any injuries. Alternatively, you could contact the Claims and Underwriting Exchange (CUE).

How long do insurers keep records of claims?

A. A policy record file shall be maintained for each policy issued, and shall be maintained for the duration of the current policy term plus three (3) years, or for life insurance policies and annuity contracts, for the time the policy or contract is in force and three (3) years thereafter.

How much will my insurance go up with an at fault accident UK?

In the UK, for an at-fault accident involving bodily injury, your rates could increase by as much as 20% to 40%.

How long do accidents stay on your record in Ontario?

To answer your question: how long does an accident stay on your insurance? An accident stays on your record for three years in Ontario.

What questions do insurance investigators ask?

Questions Insurance Adjusters Commonly Ask in Recorded Statements
  • What is your full name?
  • Are you aware that this interview is being recorded?
  • Do I have your permission to record your statement?
  • Can I share the information we discuss with another adjuster?
  • What is your address, telephone number, and date of birth?

How do you scare insurance adjusters?

The single most effective way to scare an insurance adjuster is to hire an experienced personal injury lawyer. With an accomplished lawyer fighting for your rights, you can focus on returning to your routine while a skilled legal professional handles all communications with the insurance adjuster.

What should you not say to your insurance company after an accident?

Even if you know the accident was your fault, don't say sorry or admit guilt at the scene as your insurer might have a clause about it. Exchange details with the other's involved and get in touch with your insurer to report the incident.

What happens if I lie to insurance?

At best, you will have to remember your lie the entire time you are dealing with your insurer. They will most likely record calls and other interactions with you to uncover any discrepancies in your claim. At worst, you could face criminal penalties leading to fines and even jail time.