What is my pharmacy benefit manager?

Asked by: Yasmine Heaney  |  Last update: July 16, 2025
Score: 4.8/5 (19 votes)

Pharmacy benefit manager: A middleman entity that contracts with health insurance plans to develop and administer pharmacy benefits, including negotiating with drug manufacturers to develop the plan's formulary and negotiating with pharmacies to develop the plan's pharmacy network.

How do I know who my pharmacy benefit manager is?

On the patient's health insurance card, the pharmacy benefit manager will be listed as well.

Is CVS a pharmacy benefit manager?

As of 2023, PBMs managed pharmacy benefits for 275 million Americans and the three largest PBMs in the US, CVS Caremark, Cigna Express Scripts, and UnitedHealth Group's Optum Rx, make up about 80% of the market share covering about 270 million people with a market of almost $600 billion in 2024.

What companies are pharmacy benefit managers?

Registered PBMs
  • Aetna Health of California, Inc.
  • Blue Cross of California (Anthem Blue Cross)
  • Blue Shield of California Promise Health Plan.
  • California Physicians' Service (Blue Shield of California)
  • Molina Healthcare, Inc.
  • Oscar Healthcare of California.
  • Sharp Health Plan.
  • Sutter Health Alliance (Sutter Health Plan)

How does a pharmacy benefit manager work?

PBMs create formularies, negotiate rebates (discounts paid by a drug manufacturer to a PBM) with manufacturers, process claims, create pharmacy networks, review drug utilization, and occasionally manage mail-order specialty pharmacies.

30 Days of US Healthcare: Pharmacy Benefit Managers

41 related questions found

Who is the big 3 pharmacy benefit manager?

CVS Caremark, Express Scripts and OptumRx dramatically mark up specialty generic drugs to affiliated pharmacies, the Federal Trade Commission (FTC) uncovered in its second interim staff report released Jan.

Why do pharmacies hate PBMs?

The answer is simple. Some PBMs are owned by or own the pharmacies they mandate or steer patients to use. It's an anti- competitive weapon. PBMs determine which pharmacies are in their network and the amount that the pharmacies will be reimbursed for a prescription.

Is GoodRx a PBM?

Traditionally, the GoodRx business has operated exclusively in partnership with pharmacy benefit managers (PBMs) to provide pricing to consumers.

How does a PBM make money?

Research suggests that PBMs profit by artificially inflating drug prices, capturing portions of the discounts they negotiate for insurers and pocketing the difference between what insurers pay and pharmacies receive.

Does Walgreens have a PBM?

Walgreens Boots Alliance has officially launched its new specialty pharmacy and prescription mail services company with pharmacy benefit manager Prime Therapeutics, a PBM owned by 14 Blue Cross and Blue Shield plans.

What is the difference between a specialty pharmacy and a pharmacy benefit manager?

Like specialty pharmacies, PBMs fill prescriptions often via mail and offer specialty pharmacy services. In short, PBMs are generally larger organizations than specialty pharmacies with more complex organizational structures that focus on more than just providing specialty drugs.

How do PBMs increase drug prices?

Drug manufacturers often pay PBMs rebates on their drugs in exchange for coverage, limiting patient access to other therapies and driving up the list price of available drugs.

What does a PBM account manager do?

Responsibilities include managing a client activity log, contract execution management, Salesforce client activity tracking, PBM implementation support, responding to questions about an employer's pharmacy benefit, and supporting payer clients and brokers with industry updates and information.

What is the difference between CVS and CVS Caremark?

What is the difference between CVS Caremark and CVS pharmacy? CVS Caremark is an ONLINE Pharmacy, meaning that you get your prescriptions in the mail or overnighted to you. CVS Pharmacy is a walk-in drug store, that also has delivery services available.

Why do pharmacies not like GoodRx?

“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.

What is CVS PBM called?

The impact of pharmacy benefit managers (PBMs)

As part of CVS Health®, CVS Caremark® plays a critical role in the health care system by negotiating low net costs for our customers while supporting safe and clinically effective products for consumers.

What is the lawsuit against GoodRx?

Shortly after the FTC settlement was announced, a class action lawsuit was filed in the U.S. District Court of the Northern District of California against GoodRx that made similar allegations to the FTC – that personal information was disclosed to third parties without users' knowledge or consent, when they had been ...

What is the PBM controversy?

The PBMs' Chase-the-Rebate Strategy Reduced Patients' Access to Lower List Priced Insulins, the FTC Alleges. Insulin list prices started rising in 2012 with the PBMs' creation of exclusionary drug formularies, the FTC's complaint alleges. Before 2012, formularies used to be more open, covering many drugs.

Why are small pharmacies closing?

Changing consumer trends and market dynamics are leading to hundreds of pharmacy store closures in the U.S. Brick-and-mortar locations are losing to mail-order and digital options, according to a J.D. Power study of pharmacy customers.

Do PBMs pay claims?

Processes pharmacy claims

Then the PBM determines the amount that the health plan will pay for that claim (based on the health plan's formulary and reimbursement levels). The pharmacy is then paid by the PBM, who turns around and bills the health plan for the claim.

Who is the PBM for Walmart?

NEW YORK--(BUSINESS WIRE)--Capital Rx, the fastest-growing pharmacy benefit manager (“PBM”) in the U.S., announced today it is joining forces with Walmart to bring transparency of unit prices across specialty and mail order prescriptions through its Clearinghouse ModelSM in order to combat rising cost of prescription ...

Who owns CVS?

CVS Health Corporation is an American for-profit healthcare company that owns CVS Pharmacy, a retail pharmacy chain; CVS Caremark, a pharmacy benefits manager; and Aetna, a health insurance provider, among many other brands. The company is the world's second largest healthcare company, behind UnitedHealth Group.

Who is above a pharmacy manager?

The supervisor typically manages the operations in the hospital pharmacy, while the director typically is the top supervisory level for the whole pharmacy department (inpatient, outpatient, clinical, purchasing, formulary, etc...)