What is the denial rate for Aetna?
Asked by: Jerrold Crooks | Last update: August 6, 2025Score: 4.1/5 (65 votes)
Does Aetna have a high denial rate?
Other insurance companies with the highest claim denial rates included Sendero Health Plans (28%), Molina Healthcare (26%) and Community First Health Plans (26%). Additionally, the analysis found the denial rates for other major insurance companies, including Anthem (23%), Medica (23%) and Aetna (22%).
Which health insurance denies the most claims?
According to personal finance website ValuePenguin – which used federal data from 2022 to compile in-network claim denial rates by companies offering plans on at least some Affordable Care Act exchanges – UnitedHealthcare denied nearly one-third of claims, topping the list.
Why is Aetna denying claims?
If your health or disability benefits have been denied, Aetna may have claimed the following: The procedure is merely cosmetic and not medically necessary. The treating physician is out of network or out of plan. The claim filed was for a medical condition that isn't authorized or covered.
What is the average claim denial rate?
Nearly 15% of all claims submitted to private payers initially are denied, including many that were preapproved during the prior authorization process. Overall, 15.7% of Medicare Advantage and 13.9% of commercial claims were initially denied.
Health Insurance Denials
What percent of insurance claims are denied?
What is the current denial rate for healthcare claims? 38% of survey respondents said that at least one in ten claims is denied. Some organizations see claims denied more than 15% of the time. That's a lot of rework and lost revenue that providers were counting on.
Which health insurance company has the highest customer satisfaction?
Kaiser Permanente is the top health insurer in the nation for affordability, customer satisfaction, and trustworthiness, according to Insure.com. Insure.com uses industry data and consumer feedback to rate health insurance companies.
How long does it take Aetna to approve a claim?
If we had to approve your claim before you got care, we will decide within 30 days of getting your appeal. For other claims, we'll decide within 60 days.
What claims system does Aetna use?
Online. You can submit claims online or resubmissions through ConnectCenter. This is our free provider claims submission portal via Change Healthcare (formerly known as Emdeon or WebConnect).
How do you fight insurance claims denial?
If an insurance company denies a request or claim for medical treatment, insureds have the right to appeal to the company and also to then ask the Department of Insurance to review the denial. These actions often succeed in obtaining needed medical treatment, so a denial by an insurer is not the final word.
What insurances are not recommended?
- Private Mortgage Insurance. ...
- Extended Warranties. ...
- Automobile Collision Insurance. ...
- Rental Car Insurance. ...
- Car Rental Damage Insurance. ...
- Flight Insurance. ...
- Water Line Coverage. ...
- Life Insurance for Children.
Is Aetna considered good insurance?
It also offers benefits like access to 24/7 virtual care at no or low costs, depending on your plan, and mental health coverage. Aetna is regarded as a good health insurance provider overall.
Where does Aetna rank?
By membership and revenue, Aetna is ranked third in the country for health insurance. Aetna has over 22 million members and receives annual revenues of over $60 billion. With revenue over 50 billion and membership over 14 million, Humana ranks number five of all U.S. health insurers.
How many people are denied health insurance?
YAVER: Yeah. So I interviewed 1,340 U.S. adults - found that 36% of them had experienced at least one coverage denial. Most of them experienced multiple denials.
Does Aetna deny a lot of claims?
In the same year, Medicare denied 6.85% of its claims. One year later, AMA reported that all the surveyed insurers were denying fewer claims: Aetna's denial rate was down to 1.81%, Anthem BCBS reduced its rate to 4.34%, and private insurers overall were down to 2.79%, while Medicare denied only 4% of claims.
What is Aetna called now?
Aetna Inc.
Since November 28, 2018, the company has been a subsidiary of CVS Health. Aetna Inc. Aetna's headquarters in Hartford, Connecticut.
How long does it take to get reimbursed from Aetna?
If we approve your request, it can take up to 30 days to send payment once we have all the required information. Processing may be delayed if your request is incomplete.
How to fight Aetna denial?
- A completed copy of the appropriate form.
- The reasons why you disagree with our decision.
- A copy of the denial letter or Explanation of Benefits letter.
- The original claim.
- Documents that support your position (for example, medical records and office notes)
How often are insurance claims denied?
We find that, across HealthCare.gov insurers with complete data, nearly 17% of in-network claims were denied in 2021. Insurer denial rates varied widely around this average, ranging from 2% to 49%. CMS requires insurers to report the reasons for claims denials at the plan level.
Does Aetna have a waiting period?
Preventive services are covered at 100%. And you can start using your benefits right away. While most dental plans require a waiting period for services like fillings, crowns or root canals, we'll waive the waiting period if you switch from your comparable plan to an Aetna Dental Direct plan.
What is the most widely accepted health insurance?
- UnitedHealth Group (including UnitedHealthcare) 15.34% 16.37%
- Elevance Health Inc. ( formerly Anthem) 7.16% ...
- Centene Corp. 6.68% 6.76%
- Humana. 6.03% ...
- CVS Health (including Aetna Health) 5.82% ...
- Kaiser Foundation (Kaiser Permanente) 6.18% ...
- Health Care Services Corporation (HCSC) 3.53% ...
- Cigna Health. 2.39%
What insurance company has the most complaints?
The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index.
Who is the most trusted insurance company?
- Best for customer satisfaction: Erie Insurance.
- Best for seniors: Nationwide.
- Best for liability insurance: Auto-Owners.
- Best for claims filing : State Farm.
- Best for bundling: American Family.
- Best for accident forgiveness: Progressive.
- Best for military members and veterans: USAA.