What is the full form of BPO?

• Back-Office BPO. Back-office business process outsourcing involves contracting services that are not customer-facing. ...
• Front-Office BPO. ...
• Offshore BPO. ...
• Nearshore BPO. ...
• Onshore/Domestic BPO.

What is BPO job interview?

BPO stands for Business Process Outsourcing. It generally is the process of subcontracting or outsourcing some business operations to a third party. It mainly consists of customer-related services like marketing and technical help.

What KPO means?

Knowledge Process Outsourcing (KPO) is the process of outsourcing knowledge intensive activities that are data driven and encompass the process of gathering, managing, analysing and delivering objective insights into businesses.

Why do you join BPO?

By joining BPO will get to learn and know lot of new methods in a efficient working environment, interact, communicate with different people across different countries and explore my knowledge & skills on a global platform.

Why should we hire you in BPO?

Why should we hire you? Answer : Sir, that is the good question you asked me, If you will give me opportunity to work in your company at this post I think that, by using my skills and knowledge I will play an important role in the upliftment of your company and I will prove it.

Is BPO a good job?

The booming business process outsourcing industry is indeed a good career option for aspiring graduates and even for management students.

What is CSR in call center?

Customer service representatives typically aim to maintain customer satisfaction and answer questions regarding a company or product. Their duties depend on what type of customer service they handle, whether inbound or outbound.

What is VXI call center?

We deliver contact center and BPO services, omnichannel and multilingual support, software development, CX innovation, quality assurance (QA) and infrastructure outsourcing. In addition, we've developed a dynamic suite of award-winning, customer care tools that enhance the entire lifecycle of the customer-care advisor.

Is BPO good for freshers?

Taking a job in BPO for a fresher is a great way to gain experience and develop new skill sets that will help in the future. It is one of the most popular industries in India. It is an industry where a fresher can have an extreme option in terms of salary and as well in knowledge.

Why do you want this job?

Talk about specific examples of how you can help this company achieve their goals and highlight any relevant transferrable skills that will make you stand out as the right candidate. Write down any recent achievements you can talk about or any challenges you've faced recently that might be related to this new job.

Why should we hire you fresher?

Answer 2. “Being a fresher, I think I am very flexible and adaptive to learning new things. I am sure I will be able to contribute something capable to the growth of the company. My last project in Operations has taught me how to be a team player, and work in unison.

What is your weakness best answer?

Answer “what is your greatest weakness” by choosing a skill that is not essential to the job you're applying to and by stressing exactly how you're practically addressing your weakness. Some skills that you can use as weaknesses include impatience, multitasking, self-criticism, and procrastination.

What is LPO and KPO?

LPO or Legal Process Outsourcing is special type of KPO dealing with legal services. BPO. KPO. Definition. BPO provides services like customer care, technical support through voice processes, tele-marketing, sales, etc.

What is KP and BPO?

BPO and KPO are two types of outsourcing that companies often employ, particularly when it comes to call center operations. While BPO call centers handle processes on behalf of a client, KPO call centers are involved in the handling of information, knowledge, or data on behalf of a client company.

What is ITES and BPO?

The IT-Enabled Services (ITES) and BPO (Business Process Outsourcing) sectors are one of the fastest growing sectors in India, today. They remain a popular choice for the young generation and offer numerous job opportunities for graduates from various backgrounds.

Which call center pays highest?

Which BPO has highest salary?

What is the highest position in BPO?

Chief Customer Officer (CCO)

What are your salary expectations?

Choose a salary range.

Rather than offering a set number of the salary you expect, provide the employer with a range in which you'd like your salary to fall. Try to keep your range tight rather than very wide. For example, if you want to make $75,000 a year, a good range to offer would be $73,000 to $80,000.