What is the lawsuit against GoodRx?
Asked by: Pedro O'Hara | Last update: December 20, 2025Score: 4.8/5 (51 votes)
Is there a class action suit against GoodRx?
Shortly after the FTC settlement was announced, a class action lawsuit was filed in the U.S. District Court of the Northern District of California against GoodRx that made similar allegations to the FTC – that personal information was disclosed to third parties without users' knowledge or consent, when they had been ...
What is the GoodRx controversy?
The telehealth and prescription drug discount provider, GoodRx, recently agreed to pay $25 million to settle class action claims originating from the company's unauthorized disclosure of consumers' personal health information, according to recent filings with the U.S. District Court for the Northern District of ...
Why are pharmacies dropping GoodRx?
Three independent pharmacies have filed separate lawsuits accusing GoodRx, which markets a prescription drug discount card, of conspiring with several pharmacy benefit managers to fix reimbursement fees, the latest skirmish over the opaque pharmaceutical supply chain in the U.S.
What is the catch to GoodRx?
Here's the deal: Paying with a GoodRx coupon is considered an “out-of-network” purchase, and it's up to the insurance company to decide if they'll pay you back — or whether they'll count it toward your deductible.
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Do pharmacists actually accept GoodRx?
Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.
Who is cheaper than GoodRx?
Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery.
What pharmacies do not accept GoodRx?
GoodRx Gold is accepted at thousands of pharmacies across the country, including CVS, Rite Aid, Costco, VONS, Publix, and Albertsons. See the full list here. GoodRx Gold is currently not accepted at Rite-Aid, Sam's Club, Walgreens, or Walmart.
Why not to use GoodRx?
GoodRx's “not-so-good privacy practices” made it the first-ever company penalized for violating the FTC's Health Breach Notification Rule, according to a post by senior attorney Lesley Fair on the agency's business blog.
Did CVS stop taking GoodRx?
GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!
What company is behind GoodRx?
GoodRx Holdings, Inc. In 2017, the website received about fourteen million visitors a month. As of February 25, 2020, "millions of people" had downloaded the GoodRx app.
Does Walmart take GoodRx?
GoodRx is accepted at virtually every one of the 70,000+ retail pharmacies in the United States, Puerto Rico, and the U.S. Virgin Islands — including major chains like CVS, Walgreens, Kroger, Rite Aid, Costco, Walmart and many more!
How do I get rid of GoodRx?
- Log in to the GoodRx Mobile App and tap the Account tab.
- Next, click Manage.
- Click Cancel my GoodRx Gold membership.
- Confirm that you want to cancel your Gold membership by clicking Continue cancellation.
Why is GoodRx being investigated?
The FTC's complaint details GoodRx's pervasive sharing of user data with third parties, including vendors and social media companies. We learn in the complaint that GoodRx, like many healthcare organizations, used Meta's Pixel software to track its users.
Can I still join the class action lawsuit?
Generally, you need to join before the court makes a final decision. Asking, "Can you join a class action after settlement?" is important. Often, the answer is no. There's usually a deadline to join, and missing it might mean you lose the chance to participate and receive any compensation.
Why is GoodRx tanking?
GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.
Can a pharmacy refuse to honor GoodRx?
Participating pharmacies are contractually obligated to accept GoodRx coupons. If your pharmacist refuses to accept them, you can call GoodRx at (855) 268-2822.
Why is GoodRx charging me $9.99 a month?
Unless you have a discounted Membership Fee, you will be charged $9.99 for the Individual Membership or $19.99 for the Family Membership for each monthly Membership Cycle, or $89 for the Individual Membership and $179 for the Family Membership for each annual Membership Cycle prior to or at the beginning of each ...
Why did Kroger stop accepting GoodRx?
It had just been slammed by Cincinnati-based grocery chain giant Kroger Co.'s decision to stop accepting GoodRx prescription discounts for several months as part of a dispute between the two parties. This move prompted GoodRx to lower revenue guidance by tens of millions of dollars for all of 2022.
Why do pharmacies not like GoodRx?
“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.
Why can t you use GoodRx with Medicare?
However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid. GoodRx is not insurance. If you choose to use a GoodRx coupon or your GoodRx Gold membership, it's important to ask the pharmacist not to run your prescription through your insurance or Medicare.
Who pays when you use GoodRx?
When you use GoodRx to pay for a prescription, you are choosing to pay without insurance. But you can ask your insurer to reimburse you or to apply your purchase against your deductible. Here's how to apply a payment made with a GoodRx coupon to your insurance deductible.
Does Walmart honor GoodRx prices?
Use GoodRx to look up prices and discount coupons at Walmart Pharmacy and save up to 80% on your prescriptions. Just search for your medication and we will show you the cost at various pharmacies near you along with free coupons to save you money.
What is the best prescription discount program?
SingleCare is our top pick for prescription discount cards thanks to their simple price-comparison tool and discounts on telemedicine and other health-care services.
Why is SingleCare so cheap?
SingleCare works directly with pharmacies to negotiate low prices for our users. SingleCare also analyzes consumer demand for medications and makes pricing adjustments each month, so it's always a good idea to check SingleCare for current prices before purchasing your prescriptions.