What not to say to a home insurance inspector?

Asked by: Isidro Prohaska  |  Last update: July 19, 2025
Score: 4.9/5 (46 votes)

In the following sections, we explore key topics that homeowners should approach with caution or avoid altogether during these discussions.
  • Speculation about the Cause of Damage. ...
  • Admitting Fault or Liability. ...
  • Discussing Other Insurance Claims. ...
  • Incomplete Information. ...
  • Legal Threats or Litigation.

How to scare a home insurance adjuster?

How To Scare An Insurance Adjuster
  1. Step One: Understand the Roles and Goals of an Insurance Adjuster. ...
  2. Step Two: Know How Insurance Adjusters May Try to Minimize Compensation. ...
  3. Step Three: Take Your Time to Review a Settlement Offer. ...
  4. Step Four: Reject a Lowball Offer in Writing.

What is the 80% rule in home insurance?

The 80% rule means that an insurer will only fully cover the cost of damage to a house if the owner has purchased insurance coverage equal to at least 80% of the house's total replacement value.

What home insurance adjusters won't tell you?

Adjusters may downplay the extent of the damage, offer lowball settlements, or employ various tactics to delay the claim settlement process. To navigate this challenge, homeowners must be prepared, well-documented, and persistent in advocating for their rights.

What not to say to claim adjuster?

Eight things NOT to say to an insurance adjuster are:
  • admitting fault,
  • anything about your injuries,
  • anything on the record,
  • speculating about the crash,
  • that you do not have a lawyer,
  • providing unnecessary information,
  • accepting a settlement, and.
  • sharing medical records.

Would Your House Pass an Insurance Home Inspection?

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What not to say when filing a homeowners insurance claim?

Topics to Avoid When Speaking to a Home Insurance Adjuster
  1. Speculation about the Cause of Damage. Avoid making guesses or unsupported statements about what caused the damage to your property. ...
  2. Admitting Fault or Liability. ...
  3. Discussing Other Insurance Claims. ...
  4. Incomplete Information. ...
  5. Legal Threats or Litigation.

How do you beat claims adjuster?

Show them you're not easily swayed. Be patient, and let them know you're willing to wait for a fair settlement. Don't Accept the First Offer: Insurance adjusters often start with a lowball offer, hoping you'll take it and they can close the case. Show them you're not easily fooled by rejecting their first offer.

How to get the most money from a home insurance claim?

Notifying your insurer and taking steps to prevent additional damage. Allowing your insurance company access to investigate your damages. Removing debris, and documenting and valuing your damages for your Proof of Loss statement. Soliciting and comparing bids for the work you'll need done.

What happens after adjuster looks at house?

After that, the insurance adjuster will file a report containing their findings and recommendations. Some insurance adjusters can authorize a claim on the spot, but it is more common that you will have to review the report and communicate with the insurance company to finalize the claim.

Can I keep my homeowners insurance claim check and make the repairs myself?

Can I keep my homeowners insurance claim check and make the repairs myself? Your ability to complete your repairs on your own will depend on your policy and the nature of the repairs. Many insurance companies will allow you to complete simple repairs yourself, though they may require supervision.

What is the 50% rule in insurance?

In California's personal injury cases, the concept of 50/50 liability applies when both parties are equally responsible for an accident or incident. This shared responsibility is also referred to as equal fault or shared fault, and it falls under the broader category of comparative fault.

What is considered high risk for home insurance?

Your home is located in a high-risk area: Your house may be considered high risk if it's located in an area that typically experiences, for example, extreme weather (such as hurricanes or tornadoes) or high crime, says the Insurance Information Institute (III).

How to argue with a claims adjuster?

Negotiate Respectfully But Firmly

If an adjuster offers less than you believe is fair, don't be afraid to push back. Voice your disagreement calmly and respectfully. Explain your reasoning and provide evidence to justify asking for a higher settlement. Make a reasonable counteroffer based on your documentation.

What is a bad faith claim?

Looking for evidence that supports the insurance company's basis for denying a claim and ignoring evidence that supports the policyholder's basis for making a claim is considered bad faith. If an insurer fails to promptly reply to a policyholder's claim, that act of negligence, willful or not, is considered bad faith.

What do insurance companies fear the most?

It's simple: Insurance companies' legal teams hate having to go before juries. Naturally, it's up to juries to apply the law in a fair and even-handed manner. However, it never helps insurance companies to be seen as the villains who are trying to get one over on people in genuine need.

What not to say to a home adjuster?

However, if you do have to speak with the company's adjuster, here is what not to say to an insurance adjuster.
  • Don't Admit Fault. What should you not say in a claim? ...
  • Don't Downplay Damages. ...
  • Don't Give a Recorded Statement. ...
  • Don't Accept the Initial Settlement Offer.

How long does it take for an adjuster to make a decision?

Typically, under the terms of the insurance policy and/or by state law, the adjuster must complete an initial review and send a response within a reasonable amount of time – usually on the order of 30 days.

What to do before an insurance adjuster comes to your house?

Avoid making any major repairs or alterations before the inspection, as this may hinder the adjuster's ability to assess the damage accurately. However, take necessary steps to prevent further damage, such as tarping a leaking roof or boarding up broken windows, to protect your property from additional harm.

How to maximize insurance payout?

Document Every Detail: Keep detailed records from the initial incident to follow-up conversations. Taking photos, saving receipts, and recording interactions with the insurance adjuster will strengthen your claim. Stay Organized: Keep all claim-related documents in one place.

Should I accept a home insurance settlement offer?

You do not have to accept the first, second, or third settlement offer—so long as the insurance company has not presented you with a fair amount. Even if your insurance adjuster tells you that they cannot raise the offer more, that is probably not true.

Do insurance adjusters get bonuses for denying claims?

Insurers are driven to increase their profits. In that vein, some of them give bonuses to adjusters who successfully and consistently deny claims. Adjusters who pay too many claims may find themselves without a job.

Should I talk to a claims adjuster?

It is advised not to talk to the insurance adjuster immediately after the accident; instead, get a free consultation from an attorney first. You are not legally obligated to talk to the insurance adjuster, and they cannot condition a settlement upon you talking to them.

Can you ask for a different adjuster?

Even if you don't hire a private claims adjuster, you can still work with the insurance company's adjuster. If you're not pleased with the initial adjuster that your insurance provides, you can contact them and request a new person.

Can an adjuster cancel a claim?

Yes, the adjuster is free to close their file, and they could even withdraw any settlement offers (We do not see this happen very often). However, state law, not the adjuster, determines the time limit you have to pursue your case.