What numbers are free to call on Tesco Mobile?

4455 is the free shortcode number to call Tesco Mobile Customer Care from a Tesco Mobile phone.

What You Can Use 4455 For

• Customer Support: Speak with customer service representatives for general inquiries, billing questions, or technical help.
• Reporting Fraud: Report suspicious calls, texts, or potential scams to the security team.
• Account Management: Request account actions like a PAC (Porting Authorisation Code) if you want to switch to a different mobile network.

Important Details

• Cost: It is completely free to dial from your Tesco Mobile device.
• Alternative Number: If you are calling from a landline or another network provider, you should dial 0345 301 4455 instead (standard network charges may apply).

Tesco Mobile is free to use abroad in 48 specific European destinations through its Home From Home scheme.

Free European Roaming (Home From Home)

• What is included: You can use your standard UK minutes, texts, and data allowances at no extra cost.
• Where it applies: 48 destinations across the EU and selected European areas (such as Spain, France, and Italy).
• Who qualifies: Both pay-monthly and pay-as-you-go customers can roam for free.
• Fair usage limits: High data usage or very large monthly allowances may be subject to a fair use policy or caps.

Roaming Outside Europe (Rest of the World)

• Standard charges: Using your phone outside the 48 inclusive European destinations is not free.
• Long haul data rates: Data costs 1p per MB in select long-haul countries like the USA, Canada, Australia, New Zealand, and South Africa. Other destinations outside the EU can cost significantly more (up to £5 per MB).
• Spending caps: Contracts feature safety buffers or a £40 international data spend cap to prevent unexpected bills. You can check specific country prices or manage buffers using the Tesco Mobile International Travel guide.

You can make low-cost international calls using the Tesco International app available for iOS and Android.

Steps to Use Tesco International Calling

• Download the App: Install the Tesco International app from the Apple App Store or Google Play Store.
• Sign Up or Log In: Enter your mobile phone number and set up your account. First-time users often receive a small amount of starting credit.
• Add Credit: Go to the account page, select add credit, choose your preferred amount, and pay using a valid payment method. You can also link your Tesco Clubcard to earn points on top-ups.
• Check Rates: Look up the destination country inside the app to view current per-minute rates before making your call.
• Dial the Number: Sync your phone contacts or type the international number directly into the app's keypad. Make sure to select "Travel Mode" in settings if you are calling from abroad over Wi-Fi to avoid network roaming fees.

International call charges depend entirely on your mobile network provider and the specific country you are calling.

Standard Rates vs. Add-ons

• Standard out-of-plan rates: Without an international add-on, standard per-minute costs can range significantly—from around £0.23/min for EU destinations up to over £4.00/min for specialized or rest-of-world destinations on networks like O2.
• Network Add-ons/Passes: Most major providers offer monthly bolt-ons or international passes to lower costs. For example, EE provides international packages starting with rates from 3p per minute, and O2 offers an International Bolt On for a small monthly fee to reduce per-minute costs.

No, you do not need to tell Tesco Mobile before you go abroad because your device is already set up to use abroad automatically.

What Happens When You Arrive

• Turn on your phone when you land.
• It will connect to a local network on its own.
• You will get a welcome text with information about local charges and your usage.
• Make sure your phone's data roaming setting is turned on if you want to use the internet.

Useful Tips Before You Travel

• Download the Tesco Mobile App to track your data and manage your spending limits.
• Check if your destination is part of the Home From Home EU destinations where you can use your standard allowance at no extra cost.
• Check your account type and safety buffers in your online account to prevent unexpected charges.