What questions should I ask my insurance company after an accident?

Asked by: Dandre Casper Sr.  |  Last update: February 11, 2022
Score: 4.7/5 (37 votes)

Questions to Ask Your Insurance Company After a Car Accident
  • WHY SHOULD I TALK TO MY INSURANCE COMPANY? ...
  • WHAT DOES MY INSURANCE COVER? ...
  • IF I'M INJURED, WHAT SHOULD I DO WITH MY BILLS? ...
  • WHAT SHOULD I REPORT? ...
  • SHOULD I TALK TO THE OTHER PERSON'S INSURANCE COMPANY?

What should you not tell your insurance company after an accident?

Avoid using phrases like “it was my fault,” “I'm sorry,” or “I apologize.” Don't apologize to your insurer, the other driver, or law enforcement. Even if you are simply being polite and not intentionally admitting fault, these types of words and phrases will be used against you.

How do you negotiate with insurance after an accident?

8 Auto Accident Settlement Negotiation Tips
  1. Initiate a Claim as Soon as Possible After an Auto Accident.
  2. Keep Accurate Records About the Accident.
  3. Calculate a Fair Settlement.
  4. Send a Detailed Demand Letter to the Insurance Company.
  5. Do Not Accept the First Offer.
  6. Emphasize the Points in Your Favor.
  7. Get Everything in Writing.

What questions should I ask an insurance adjuster?

Questions Insurance Adjusters Commonly Ask in Recorded Statements
  • What is your full name?
  • Are you aware that this interview is being recorded?
  • Do I have your permission to record your statement?
  • Can I share the information we discuss with another adjuster?
  • What is your address, telephone number, and date of birth?

What should you not say after an accident?

Don't say “I'm sorry”

A simple “I'm sorry” can be used to show that you admitted guilt and responsibility for the accident. Even if you mean “I'm sorry you're late for work” or “I'm sorry you are hurt” – try to avoid using the words “I'm sorry”.

7 Dirty Tricks Insurance Companies Will Play After an Auto Accident

39 related questions found

Should I talk to my insurance company after an accident?

Generally speaking, you shouldn't talk to the other insurance company when there is the potential for anyone involved in the accident (you, the other driver, a passenger) making a claim for serious personal injuries. ... Having said that, in some situations, it may make sense to speak with the other insurance company.

How do insurance companies determine fault?

If the police do not decide who is at fault, or the insurance company disagrees, your insurance adjuster will investigate the accident and use the details to determine fault. The insurance company will use photos, maps, witness statements, medical records, and special algorithms to calculate fault.

What should I not tell an insurance adjuster?

As a car accident attorney, I recommend you don't say these 6 things to an insurance adjuster when they're investigating your case.
  • "Sorry" or "It was my fault" ...
  • "I'm OK" or "I'm Fine" ...
  • "They Came out of Nowhere" ...
  • "I Think…" ...
  • "Sure, You Can Record a Statement" ...
  • "I'm thinking about seeing a doctor…"

What should you not say to an auto insurance adjuster?

Never say that you are sorry or admit any kind of fault. Remember that a claims adjuster is looking for reasons to reduce the liability of an insurance company, and any admission of negligence can seriously compromise a claim.

How do you answer a insurance claim question?

Here are some guidelines to follow when answering questions from the insurance company to help protect the value of your claim:
  1. Do not comment on your injuries. ...
  2. Only answer the questions asked. ...
  3. Do not agree to have your statement recorded.
  4. Stick to the facts. ...
  5. Write down the adjuster's name and information.

Should I accept the first offer from an insurance company?

Do not take the first offer

The settlement determination is a negotiation, and as with any negotiation, the adjuster is not going to come in at the highest offer he or she is willing to give, no matter what they may tell you. Have a minimum figure in your head you are willing to accept, and do not accept any less.

How much should I ask for insurance settlement?

A general rule is 75% to 100% higher than what you would actually be satisfied with. For example, if you think your claim is worth between $1,500 and $2,000, make your first demand for $3,000 or $4,000. If you think your claim is worth $4,000 to $5,000, make your first demand for $8,000 or $10,000.

How do you argue with an insurance company?

Request a formal review by the insurance company. The customer service representative can tell you the specific procedures required. Then, state your case for appeal in writing, and send the letter via certified mail with return receipt requested. Make sure to do this immediately.

What should you do if someone hits your car?

If someone hits your car while parked, take action immediately with these few steps:
  1. Exchange information with the other driver (if applicable)
  2. Look for witnesses.
  3. Inspect and document damage.
  4. Call the police.
  5. Call insurance company.
  6. Move to safety.
  7. Call 911.
  8. Exchange information.

Should I tell my insurance company about a minor accident?

Insurance Disclosure

But if the accident does not result in major damage or injuries, you might wonder, “Should I call my insurance company after a minor accident?” The short answer is yes — it is always a good idea to let your insurance company know when you have been involved in a collision.

How do I get the most from my insurance claim?

6 Ways To Get the Most From Home Insurance Claims
  1. Home Insurance Claims: 6 Ways to Get Your Home Back to Normal. by Joe Mont. ...
  2. Carefully review coverage. ...
  3. Take photos and video. ...
  4. Document the damage. ...
  5. Make temporary repairs. ...
  6. Don't assume something isn't covered. ...
  7. Gird for battle.

Do insurance adjusters lie?

Can Insurance Adjusters Lie to You? Yes, insurance adjusters are allowed to lie to you. In fact, many are even encouraged to do so. An adjuster might tell you that their driver is not liable for the accident when they know that they are.

Can you negotiate with an insurance adjuster?

Negotiate with your insurance adjuster

However, if you feel that the offer for your vehicle's value is too low, you can begin negotiating with your claims adjuster. If you decide to negotiate, you may want to be prepared to show how you came up with your desired payout number.

Do insurance companies try to get out of paying?

Insurance companies are notorious for trying, at all costs, to avoid paying out for claims. ... Insurance companies have a lot of sneaky tricks they'll play that can prevent you from getting the compensation you deserve. As you know, the best offense is a good defense, and that means being able to recognize their tricks.

What do insurance investigators look for?

An insurance investigator will look at your past claims

They will take a look at how often you file claims and the nature of the claims. Insurance investigators will also look for patterns to see whether or not specific people have more probability than others to commit fraud.

How long does a insurance company have to settle a claim?

Insurance companies in California have 85 days to settle a claim after it is filed. California insurance companies also have specific timeframes in which they must acknowledge the claim and then decide whether or not to accept it, before paying out the final settlement.

How long does it take insurance company to determine fault?

Generally, the insurance company has about 30 days to investigate your auto insurance claim, though the number of days vary by state.

How do you explain a car accident to insurance?

What Information should I Give when Describing my Car Accident? Stick to providing only the facts as you remember them and do not speculate on anything, especially what the other driver was doing at the time of the collision. Never admit fault, even if you suspect you contributed to or caused the accident.

How long does it take for insurance companies to determine fault?

Most states hover around 40 days, though your personal injury lawyer will have more detailed information about your state in particular.

Do insurance companies talk to each other?

While car insurance companies don't talk directly to each other, they do share information. All car insurance companies can access your claims history through a database called the Comprehensive Loss Underwriting Exchange (CLUE). They will also use other similar statistics to assess your risk.