What type of insurance is 21st century?

Editorial team Published on

21st Century Insurance specializes in personal auto insurance policies.

🚗 Coverage Overview

  • Type: Property and casualty auto insurance
  • Parent Company: Farmers Insurance Group (acquired in 2009)
  • Availability: Currently offered exclusively for drivers in California
  • Standard Features: Liability, collision, comprehensive, and 24/7 roadside assistance

Is 21st Century Insurance part of Farmers Insurance?

Yes, 21st Century Insurance is part of the Farmers Insurance Group.

✅ Ownership and History

  • Farmers bought 21st Century Insurance from AIG in July 2009 for $1.9 billion.
  • The purchase made Farmers the third-largest personal lines insurer in the U.S.
  • 21st Century acts as a subsidiary of the Farmers Exchanges.

🗓 Current Status

  • 21st Century stopped issuing new policies and only services existing ones, primarily in California.
  • New customers are often directed to Toggle, another digital brand owned by Farmers.

Is 21st Century Insurance good?

21st Century Insurance generally receives mixed-to-below-average reviews from customers and industry experts, making it a less-than-ideal choice for many drivers.

Pros and Cons

  • Pros:
    • Strong financial stability with an 'A' (Excellent) rating from AM Best.
    • Complimentary 24/7 roadside assistance included with auto policies.
    • Owned by the reputable Farmers Insurance Group.
  • Cons:
    • High customer complaint volumes and low user ratings across review platforms like WalletHub (around 2.1 to 2.3 out of 5) and the Better Business Bureau.
    • Limited availability, operating primarily for auto insurance in California while redirecting or transitioning users elsewhere in other states.
    • Higher-than-average full-coverage pricing and frequent complaints regarding unexpected rate hikes at renewal.
    • Limited coverage options and standard discounts compared to major national competitors.

What are the top 5 worst homeowners insurance companies?

Based on recent industry surveys like J.D. Power's property and satisfaction studies, the lowest-ranking homeowners insurance companies for customer satisfaction and claims include Universal Direct, Tower Hill Insurance, National General, Homesite, and Foremost.

Lowest-Ranking Home Insurers

  • Universal Direct: Ranks at the very bottom of major customer satisfaction and claims surveys due to slow response times and service issues.
  • Tower Hill Insurance: Frequently scores near the bottom for overall customer experience and policyholder satisfaction.
  • National General: Scores poorly on consumer satisfaction metrics regarding communication and payout handling.
  • Homesite: Routinely lands at the bottom of J.D. Power claims satisfaction rankings for property coverage.
  • Foremost: Receives below-average customer satisfaction scores for handling claims and policy value.

Who owns century 21 insurance?

21st Century Insurance is owned by the Farmers Insurance Group.

Ownership Details

  • Parent Company: Farmers Insurance Group acquired 21st Century Insurance in July 2009 from American International Group (AIG) for approximately $1.9 billion.
  • Subsidiary Status: The underlying insurance entities operate as subsidiaries of the Farmers Exchanges, which are managed by Farmers Group, Inc.

USInsuranceReviews.org - 21st Century Insurance

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What happened to 21st Century Insurance?

21st Century Insurance was acquired by Farmers Insurance Group in 2009 and is no longer actively sold as a standalone brand for new policies.

Acquisition and Rebranding

  • AIG Sale: In July 2009, American International Group (AIG) sold 21st Century Insurance to Farmers Group Inc. for $1.9 billion as part of AIG's massive restructuring after the financial crisis.
  • Transition to Toggle: Farmers transitioned many existing 21st Century policies and customers over to Toggle, a digital-first insurance brand also owned by Farmers.
  • Current Status: New customers can no longer purchase traditional auto or home policies under the 21st Century name, though legacy management or specific account access for existing holders has been handled through Farmers or digital platforms.

Which insurance is cheaper, state farm or Farmers?

State Farm is generally cheaper than Farmers for both auto and home insurance.

Auto Insurance Cost Comparison

  • Minimum Coverage: State Farm averages around $778 to $1,032 per year, while Farmers averages roughly $952 to $1,623 per year depending on the driver profile.
  • Full Coverage: State Farm national full coverage averages about $2,721 to $2,874 annually, whereas Farmers averages around $2,973 to $3,085.
  • Driving Records: State Farm tends to offer lower average rates for drivers with speeding tickets or recent accidents, while Farmers is typically more expensive in these risk tiers.

Home Insurance Cost Comparison

  • Average Rates: For standard dwelling coverage ($300,000), State Farm averages around $1,933 per year ($161 monthly), compared to Farmers at about $2,371 per year ($198 monthly).
  • Customer Sentiment: Most users on Reddit agree that State Farm is generally preferred over Farmers for home insurance experiences, though satisfaction heavily depends on your local agent.

Key Differences

  • Discounts: Farmers offers a wider variety of specialized discounts (such as military or eco-friendly home discounts) which can sometimes help offset their higher base rates.
  • Coverage Customization: Farmers provides broader specialty and customizable add-on coverages (like OEM parts and rideshare options).

Who purchased 21st Century Insurance?

Farmers Insurance Group purchased 21st Century Insurance in July 2009.

Acquisition Details

  • Buyer: Farmers Insurance Group (a subsidiary of Zurich Financial Services Group)
  • Seller: American International Group (AIG)
  • Purchase Price: Approximately $1.9 billion
  • Completion Date: July 1, 2009

Who are the top 3 insurance companies?

The top three insurance companies in the United States by overall property and casualty (P&C) net premiums written are State Farm, Progressive, and Berkshire Hathaway (GEICO).

  • State Farm: Ranks as the largest property, casualty, and auto insurer in the U.S., holding the top spot with over $113 billion in net premiums written and a heavy focus on personal lines like auto and homeowners insurance.
  • Progressive: Ranks second in the U.S. property and casualty market, known widely for its rapid growth in personal auto insurance and competitive commercial auto policies.
  • Berkshire Hathaway / GEICO: Ranks third in the U.S. P&C market by net premiums written, functioning as the parent company for GEICO and a massive global portfolio of insurance and reinsurance operations.

(Note: Rankings can differ depending on the sector, such as health insurance where UnitedHealth Group, Centene, and Elevance Health lead.)

What not to tell the insurance company?

Never admit fault, apologize, or say "I'm fine" when speaking to an insurance adjuster after an accident. You can review a complete guide on handling communications via Colstan to protect your claim.

Statements to Avoid

  • "I'm sorry" or "It was my fault": Insurers use any apology as a legal admission of liability, which can reduce or block your compensation.
  • "I'm fine" or "I'm not hurt": Adrenaline can mask serious injuries like whiplash or concussions that show up days later.
  • Guesses or speculation: Never estimate vehicle speed, distances, or the timing of the crash. If your guess turns out wrong, it ruins your credibility.
  • "I think" or "Maybe": Stick strictly to proven facts rather than offering uncertain personal opinions.

Disclosures and Actions to Avoid

  • Recorded statements: Decline requests for a recorded statement until you have legal advice, as adjusters use these to trap you into contradictions.
  • Broad medical releases: Do not give the company blanket access to your entire medical history, which lets them dig for unrelated or pre-existing conditions.
  • Quick settlement agreements: Do not accept early payout offers before you know your full medical expenses and repair costs.
  • Social media posts: Avoid posting photos, gym updates, or details about the crash online, as adjusters monitor digital footprints to dispute claims.

Safe Communication Practices

  • Provide basic facts only: Share your name, policy info, date, time, and location of the event.
  • Keep answers brief: State the facts plainly without expanding or offering conversational filler.
  • Refer to professionals: Direct the adjuster to your insurance agent, public adjuster, or attorney for detailed questions.