Where do I find my CVS Caremark card?

You can find, view, or print your digital member ID card by logging into the CVS Caremark Portal.

How to Find or Look Up Your CVS Caremark Card ID

• Online Portal: Sign in to CVS Caremark, go to Plan & Benefits, and select Print Member ID Card.
• Mobile App: Download the CVS Caremark mobile app to access an electronic version of your member ID card anywhere.
• Medical Insurance Card: Your CVS Caremark member ID is often listed directly on your affiliated medical insurance card (such as an Aetna card) right above your name.
• By Phone: If you cannot find or never received your ID card, call CVS Caremark customer service directly at 1-866-284-9226.

You can access your digital CVS ExtraCare card instantly by opening the CVS App and tapping Show Card or In Store at the bottom of the screen.

📱 Mobile App Access

• Open the CVS App on your phone.
• Sign in to your account.
• Tap Show Card or In Store to view your barcode.
• Add it directly to Apple Wallet or Google Pay for quick scanning.

💻 Online Account Access

• Go to the CVS Official Website and log into your account.
• Navigate to your My Account Profile page.
• Select ExtraCare to link or view your card number.

🏬 In-Store & Phone Lookup

• Give your phone number to the cashier at checkout.
• Call CVS Customer Service at 1-800-746-7287 to retrieve your card details or request a replacement.

To use your CVS Caremark prescription card, present the physical or digital card from the CVS Caremark Home portal to any participating in-network retail pharmacy along with your prescription, and pay your applicable copayment or coinsurance.

Using Your Card at a Retail Pharmacy

• Find a participating location: Use the Find a Pharmacy tool online or in the app to make sure the location is in-network.
• Show your ID card: Hand your card to the pharmacist. They need the specific billing details printed on it, such as your Member ID, RxBIN, RxPCN, and RxGRP numbers.
• Pay your share: The pharmacy system will process the claim instantly using your plan details, and you will pay only your required copay or coinsurance amount.

Managing Prescriptions Online or by Mail

• Register your account: Go to CVS Caremark Home or open the mobile app and sign up using your Member ID number from your card.
• Check costs and coverage: Use the digital "Check Drug Cost & Coverage" tool to look up copays, generic alternatives, and formulary status before filling.
• Set up mail order: For long-term maintenance medications, you can set up 90-day supplies shipped directly to your home with no delivery fee by managing your preferences through your online account or calling the number on your card.

No, CVS Caremark does not only work at CVS pharmacies.

How the Pharmacy Network Works

• Broad Network: CVS Caremark is a pharmacy benefit manager (PBM) with a nationwide network containing over 68,000 participating pharmacies.
• Other Chains: You can use your coverage at many major retail chains, such as Walgreens and Target, as well as thousands of independent local pharmacies.
• Mail Order: You can also use the CVS Caremark mail-order service for 90-day supplies of long-term medications.

Important Exceptions to Check

• Maintenance Medications: Opinions on Facebook and details in specific insurance policies show that some plans require long-term maintenance drugs (for conditions like high blood pressure or diabetes) to be filled exclusively at a CVS location or via mail order after an initial number of grace fills.
• Plan Specifics: The exact pharmacies available to you depend entirely on your specific employer or health insurance plan design.

CVS Caremark—the pharmacy benefit manager (PBM) subsidiary of CVS Health—has faced major controversy over allegations of anticompetitive practices, artificial inflation of drug prices, and conflicts of interest arising from its control over both drug pricing and retail pharmacy networks.

Core Controversies and Allegations

• Anticompetitive Hub Restrictions: A House Judiciary Committee report accused CVS Caremark of violating antitrust laws by forcing independent pharmacies to stop using third-party digital "hub" services that lower prescription costs, thereby protecting CVS's own competing services.
• Insulin and Drug Pricing: The U.S. Federal Trade Commission (FTC) sued major PBMs—including CVS Caremark—alleging they used unfair rebate practices to artificially drive up the list prices of life-saving medications like insulin.
• Patient Steering and Differential Reimbursement: State investigations, such as probes by Florida and audits in Tennessee, scrutinized CVS for allegedly reimbursing its own corporate stores significantly more than independent rivals for identical prescriptions and unfairly steering patients to CVS locations.
• Government Overbilling Audits: An audit by the U.S. Office of Personnel Management claimed CVS Caremark overcharged the Blue Cross Blue Shield program by nearly $479 million, though CVS disputed this as a retroactive contract dispute.

Settlements and Response

• FTC Settlement: CVS Caremark reached a global settlement with the FTC on July 14, 2026, agreeing to resolve the litigation by moving away from certain rebate guarantee models, capping monthly out-of-pocket insulin costs at $25, expanding price transparency, and halting restrictions on independent pharmacy hub access.
• CVS Defense: CVS has consistently denied wrongdoing on core price inflation charges, arguing that pharmaceutical manufacturers alone set list prices for drugs and that PBMs function to negotiate lower net costs.