Where is AAA Corporate located?

The national headquarters for the American Automobile Association (AAA) is located in Heathrow, Florida.

Because AAA operates as a federation of independent, regional motor clubs, different corporate and regional headquarters manage operations across various territories:

• National Headquarters: Heathrow, Florida
• CSAA Insurance Group (Regional Corporate Headquarters): Walnut Creek, California
• AAA Carolinas Corporate Headquarters: Charlotte, North Carolina

Yes, the American Automobile Association (AAA) has its national corporate headquarters located at 1000 AAA Dr, Heathrow, Florida.

Corporate Structure & Offices

• National Headquarters: Oversees national operations, roadside assistance coordination, and advocacy from Heathrow, FL.
• Regional Clubs: AAA operates as a federation of independent regional motor clubs, meaning different regions have their own administrative or regional headquarters (such as Costa Mesa, California, or Charlotte, North Carolina) alongside local branch offices.

No single person or parent company owns the American Automobile Association (AAA) because it is a privately held, not-for-profit federation of independent motor clubs.

Ownership Structure

• No Shareholders: AAA does not issue public stock and has no private owners or corporate parent.
• Regional Clubs: The national organization is a federation made up of dozens of individual, independent AAA clubs.
• Board Control: Each regional club is incorporated in its own state or region and is managed by its own board of directors to serve its members.
• Leadership: The national AAA organization is led by President and CEO Gene Boehm, but operational control of services like roadside assistance and insurance underwriting is split among the regional clubs (such as The Auto Club Group or Auto Club Enterprises).

AAA offices operate as part of a federation of independent, regional motor clubs rather than a single centrally owned corporate chain.

Structure of AAA

• Regional Clubs: AAA is organized as a federation of separate, affiliated not-for-profit mutual benefit corporations. Each regional club is incorporated in its own state or region and controlled by its own board of directors.
• National Association: The American Automobile Association (AAA) serves as a national headquarters and service organization based in Heathrow, Florida, but it does not directly own or manage every local branch.
• Independent Agents: Some regional clubs (like AAA-The Auto Club Group) offer programs where individual storefront insurance agents operate as independent contractors rather than direct corporate employees.

Because policies, services, and membership benefits can vary depending on which regional club serves your area, you can verify your local branch details through the Official AAA About Us portal.

Depending on the context, "AAA" can refer to the Interinsurance Exchange of the Automobile Club (AAA) insurance company or the American Arbitration Association (AAA). There are notable class action lawsuits associated with each:

1. AAA Insurance Underinsured Motorist (UIM) Settlement

• Case Name: Joshua Smith v. Interinsurance Exchange of the Automobile Club, Case No. 1:22-cv-00447-WJ-JMR (U.S. District Court for the District of New Mexico).
• The Issue: Plaintiffs alleged that AAA wrongfully reduced (or "offset") underinsured motorist claim payouts by the amounts paid by at-fault drivers, violating New Mexico law and failing to properly notify policyholders.
• Resolution: AAA agreed to a $4.15 million settlement. Eligible class members include individuals who purchased New Mexico auto policies with UM/UIM coverage or had claims offset between January 1, 2010, and May 4, 2022. Final approval was granted in May 2026.

2. American Arbitration Association (AAA) Antitrust Lawsuit

• Case Name: Stephanie Stephens v. American Arbitration Association, in the Federal District Court for the District of Arizona.
• The Issue: A proposed nationwide class action accuses the American Arbitration Association—an alternative dispute resolution administrator—of operating an illegal monopoly over consumer and employment arbitration.
• Allegations: The suit claims AAA holds a dominant market share, maintains anticompetitive pricing, and uses rules that disproportionately favor corporate defendants over individual consumers.