Which insurance company has the most complaints?

Asked by: Mrs. Cierra Greenholt DDS  |  Last update: October 19, 2022
Score: 4.1/5 (64 votes)

WalletHub, Financial Company
The insurance company that has the highest customer satisfaction is Geico, according to WalletHub's analysis of factors such as J.D. Power customer satisfaction rankings and the NAIC complaint index.

What insurance companies have the most complaints?

Geico customers were most likely to complain about claims (53.6%), while Chubb customers were the least (38.6%). Nationwide had the most favorable Complaint Index rating for auto insurance, while Chubb did best for home insurance.

Which insurance company has the highest customer satisfaction?

USAA is the best insurance company in our ratings. According to our 2022 survey, USAA customers report the highest level of customer satisfaction and are most likely to renew their policies and recommend USAA to other drivers. USAA also has the lowest rates in our study, beating the national average by 35%.

What insurance company has the lowest complaint index?

Fewest complaints: Progressive

Relative to its size, Progressive had the fewest complaints reported to state regulators for private passenger auto insurance, according to three years' worth of data from the NAIC.

Who is the top five insurance company?

The five largest homeowners insurance companies in the U.S. are State Farm, Allstate, USAA, Liberty Mutual, and Farmers.

Insurance Company Complaints: Top Ten Companies With The Least Complaints

17 related questions found

Is Geico owned by Allstate?

WalletHub, Financial Company

No, Geico is not owned by Allstate. Geico is a wholly owned subsidiary of Berkshire Hathaway, which is a publicly traded company owned by its shareholders, while Allstate is an entirely separate publicly traded company. Geico and Allstate are competitors.

Does Allstate own progressive?

No, Progressive and Allstate are separate companies. The Progressive Corporation and The Allstate Corporation are both independent, publicly held companies.

Is Allstate good at paying claims?

Is Allstate good at paying claims? According to the J.D. Power 2021 U.S. Auto Claims Satisfaction StudySM, Allstate ranked slightly below average for its claims experience, with a score of 870 out of a possible 1,000 points.

Is Progressive insurance Good?

Progressive is rated No. 8 on our list of the Best Car Insurance Companies of 2022, and many drivers may be able to find better coverage elsewhere.

Who owns Geico?

GEICO is a wholly owned subsidiary of Berkshire Hathaway that provides coverage for more than 24 million motor vehicles owned by more than 15 million policy holders as of 2017. GEICO writes private passenger automobile insurance in all 50 U.S. states and the District of Columbia.

Does Progressive have good customer service?

Progressive received an overall satisfaction score of 76 out of 100 by a pool of its customers, in a NerdWallet survey conducted online in July 2021. To put that in perspective, the average score among seven insurers was 79, and the highest was 83.

Is Allstate losing customers?

Allstate's retention of existing customers fell to 87.0% in 2021 from 88.6% in 2019—its worst performance in at least two decades. The net result: a lot of transformation and little growth. Total Allstate brand auto policies in 2021 were 21.97 million, up a fraction from 21.91 million in 2019.

Is Liberty Mutual good at paying claims?

Liberty Mutual is a reliable company when it comes to paying claims. It holds an A financial strength rating from AM Best, which shows its ability to pay out claims to Liberty Mutual customers.

Is Allstate a good insurance company?

U.S. News Rating

Allstate is tied with Travelers for the No. 6 spot in our Best Car Insurance Companies of 2022. It has average to below-average scores in each all subcategories, including Best for Customer Service, Best for Claims Handling, and Most Likely to be Recommended.

Are Geico and Progressive the same company?

Geico is not owned by Progressive. Berkshire Hathaway owns Geico, while the Progressive Corporation is an independent company. Progressive is the second-largest auto insurance company in the U.S., according to the NAIC.

Is there a class action lawsuit against Progressive Insurance?

The class the suit against Progressive seeks to represent includes all Pennsylvania citizens who received compensation for the total loss of a vehicle based on a Mitchell valuation report that applied a Projected Sold Adjustment.

Are Liberty Mutual and Progressive the same company?

Progressive is slightly better than Liberty Mutual overall, per WalletHub's grading criteria. Progressive beats Liberty Mutual when it comes to consumer reviews, and it offers 24/7 live customer support, while Liberty Mutual does not. The two companies offer comparable insurance options, too.

Who is GEICO's biggest competitor?

GEICO competitors include Liberty Mutual Insurance, USAA, Nationwide Insurance, Allstate and State Farm Insurance. GEICO ranks 3rd in Diversity Score on Comparably vs its competitors.

Is Liberty Mutual owned by GEICO?

No, Liberty Mutual and Geico are not the same company. However, Liberty Mutual does underwrite some of Geico's homeowners insurance policies.

Does Warren Buffett Own GEICO?

Geico is owned by Berkshire Hathaway, which is led by well-known investor Warren Buffet. Warren Buffett has owned shares of Geico stock since 1951, and Geico became a wholly-owned subsidiary of Berkshire Hathaway in 1996.

Where does Geico rank in insurance?

Geico ties for the No. 3 spot in our Best Car Insurance Companies of 2022 rating along with Farmers and Nationwide. In our customer survey subratings, Geico received average scores for customer service, claims handling, customer loyalty, most likely to be recommended, and most likely to be renewed.

Which insurance company has the best benefits?

Best Health Insurance Companies
  • Best for Medicare Advantage: Aetna.
  • Best for Nationwide Coverage: Blue Cross Blue Shield.
  • Best for Global Coverage: Cigna.
  • Best for Umbrella Coverage: Humana.
  • Best for HMOs: Kaiser Foundation Health Plan.
  • Best for the Tech Savvy: United Healthcare.
  • Best for the Midwest: HealthPartners.