Which long-term care insurance companies are considered the worst?


Editorial team Published on

📉 Frequently Criticized Long-Term Care Insurers

Long-term care (LTC) insurance companies are often considered "the worst" due to massive premium hikes, severe financial instability, high complaint volumes, or past insolvencies.

⚠️ Company📊 Primary Issue💡 Consumer Impact
Genworth FinancialMassive premium hikesRates doubled or tripled for legacy policyholders.
Penn Treaty AmericanCorporate insolvencyCompany went bankrupt; policyholders faced termination.
Conseco / CNOHigh complaint volumeFrequent delays and disputes over benefit triggers.
Bankers Life & CasualtySlow claims processingHigh ratios of consumer grievances regarding payouts.
TransamericaAggressive rate increasesImplemented steep multi-year premium jumps to offset losses.
UnumRestrictive claim denialsSubject to frequent litigation over disputed care definitions.

🔎 Why Legacy LTC Policies Fail

  • Severe Underpricing: Early market entrants miscalculated life expectancies and rising healthcare costs.
  • Low Interest Rates: Insurers failed to generate expected returns on policy reserves.
  • Regulatory Approvals: State insurance commissioners frequently approved steep rate increases to keep unstable companies solvent.