Who backs Costco auto insurance?

Editorial team Published on

Costco auto insurance is underwritten by American Family Insurance through its brand name CONNECT.

Specific Underwriting Companies

The actual auto policies are issued by these specific American Family subsidiaries:

  • American Family Connect Property and Casualty Insurance Company
  • American Family Connect Insurance Company
  • Midvale Indemnity Company (in select markets/situations)

Key Details

  • Costco's Role: Costco does not issue or underwrite the insurance. It acts through the Costco Insurance Agency to offer member-exclusive rates and perks (like lifetime renewability for Executive members).
  • Claims: Claims and customer support are handled directly by CONNECT by American Family.

What are the disadvantages of Costco car insurance?

The main disadvantage of Costco car insurance (provided by CONNECT by American Family Insurance) is its limited availability, as it is not sold in every state and is entirely unavailable for new policies in California and Florida.

Key Disadvantages

  • Restricted Availability: You cannot buy a new policy if you live in California or Florida, and coverage is missing in a few other states like Alaska, Maine, North Dakota, Rhode Island, West Virginia, and Wyoming.
  • Missing Add-On Features: CONNECT does not offer popular policy extras like rideshare insurance, vanishing deductibles, or accident forgiveness.
  • Higher Rates for High-Risk Drivers: While clean records get great rates, minimum-coverage options for high-risk drivers can average significantly higher than national benchmarks.
  • Outdated Digital Tools: Some users note that the customer portal and mobile app lack advanced self-service features, meaning you often have to call customer service to make policy changes.
  • Renewal Rate Increases: Some customers report steep price jumps upon renewal after the initial discount period ends.

What carrier does Costco use for auto insurance?

Costco partners with CONNECT, which is powered by American Family Insurance.

Key Details

  • Underwriting: Auto policies are underwritten by American Family Connect Property and Casualty Insurance Company, American Family Connect Insurance Company, or Midvale Indemnity Company.
  • Requirements: You must have a Costco membership to purchase a policy.
  • Perks: Executive members get extra benefits like 24-hour roadside assistance and lifetime renewability on most policies.
  • Availability: Policies are offered in most U.S. states, though availability varies.

What are people saying about Costco Connect car insurance?

People share mixed reviews about CONNECT by American Family Insurance, the auto insurance partner for Costco members, highlighting competitive initial pricing and helpful customer service alongside steep rate hikes and higher-than-average regulatory complaints.

What People Like

  • Lower Initial Rates: Many drivers report finding initial quotes that beat competitors like Progressive or State Farm. Full-coverage averages around $183 per month, which sits roughly 10% below the national average.
  • Executive Member Perks: Customers appreciate exclusive benefits for Executive Members, such as free roadside assistance, accident forgiveness after three clean years, and a lifetime renewability option that prevents unexpected cancellations after claims.
  • Helpful Service Adjusters: Online reviewers frequently praise individual claims adjusters and customer service agents for being professional, communicative, and friendly.

Common Complaints and Downsides

  • Significant Premium Jumps: Opinions on Facebook groups and forums note that while initial pricing is great, premiums often jump significantly after the first year.
  • Higher Complaint Volume: According to an analysis by NerdWallet, policyholders submit more complaints to state regulators than expected for an insurer of this size.
  • Strict Eligibility: The company tailors its pricing toward low-risk preferred drivers, meaning those with recent violations or claims often face high rates or lack of availability. It is also unavailable in certain states or regions (like new policies in California).

What insurance company is Costco affiliated with?

Costco partners with CONNECT by American Family Insurance for auto and home insurance, and with Protective Life Insurance Company for term life insurance.

Auto and Home Insurance

  • Underwriter: Policies are provided through CONNECT (American Family Connect Property and Casualty Insurance Company) and Homesite for property coverage.
  • Perks: Executive members often get extra benefits like roadside assistance and lifetime renewability.

Life Insurance

  • Provider: Costco offers Member Advantage term life insurance through Protective Life.
  • Details: Rates are discounted exclusively for members.

Costco Car Insurance Review - Watch This Before You Buy! (Pros & Cons Of Costco Car Insurance)

9 related questions found

Is it cheaper to get car insurance through Costco?

Yes, car insurance through Costco is often cheaper than average, but it is not universally the lowest price for every driver.

Costco does not sell insurance directly. Instead, it partners with CONNECT, powered by American Family Insurance, to offer exclusive member discounts.

How Pricing Works

  • Average Savings: Full-coverage policies through the Costco Auto & Home Insurance Services average around 10% below the national average, and some drivers report saving hundreds of dollars compared to major providers like GEICO or Progressive.
  • Individual Variability: Rates depend heavily on your age, location, vehicle type, and driving record. Opinions on Reddit and Facebook are mixed, with some members finding better rates with competitors like State Farm, while others secure massive savings through Costco.
  • Membership Requirement: You must maintain an active Costco membership to qualify for these rates and discounts.

Perks and Member Benefits

  • Executive Perks: Costco Executive Members receive added benefits at no extra cost, including lifetime renewability (your policy cannot be unexpectedly canceled after multiple claims) and free roadside assistance.
  • Standard Discounts: Available savings include multi-car discounts, good student rates, defensive driver courses, and garaging discounts.

Why are customers leaving Costco?

Some customers are rethinking their memberships due to FinanceBuzz reasons like geographic relocation, changing household sizes, and fee increases.

While Costco's overall U.S. and Canadian renewal rates remain exceptionally high at over 92%, some members choose to cancel or not renew for specific reasons.

Common Reasons for Member Dissatisfaction

  • Fee and Inflation Pressures: Membership fees increased (Gold Star to $65 and Executive to $130), which frustrates some budget-conscious or fixed-income households dealing with broader grocery inflation.
  • Bulk Size Mismatch: Large package sizes do not suit single-person or two-person empty-nester households, sometimes leading to food waste that negates the perceived savings.
  • Stricter Security and Tech Changes: Mandatory digital membership cards, biometric checks, photo ID matching at entrances, and rigorous receipt scanning make some shoppers feel unwelcome or monitored.
  • Perceived Quality and Product Shifts: Complaints over "shrinkflation" (smaller portions) and slight declines in the quality of certain Kirkland Signature items have alienated long-time fans.
  • Inconvenient Policies: Costco closes on major holidays and some shoppers struggle with distance if they move away from a physical warehouse. Other consumers previously expressed frustration over corporate legal battles or online shopping friction.

Is Costco car insurance cheaper than Progressive?

Yes, on average, Costco car insurance (provided through CONNECT by American Family Insurance) tends to be cheaper than Progressive, though rates vary based on your personal driving profile and location.

Cost Comparison

  • Average Rates: Industry data shows that national average annual premiums for CONNECT through Costco hover around $1,068, whereas Progressive averages closer to $1,482.
  • Member Perks: Costco members get exclusive pricing, and Executive members get extra benefits like roadside assistance and a lifetime renewability option (meaning your policy can't be canceled just for filing claims).
  • Individual Factors: Your actual price depends heavily on your ZIP code, vehicle, and driving record. Some drivers actually find Progressive cheaper or report steep rate hikes with CONNECT upon renewal.

You can check out rates yourself or learn more about the partnership on the Costco Auto and Home Insurance Services page.

How much is car insurance with a Costco membership?

Costco car insurance costs an average of $183 per month for full coverage and $79 per month for minimum liability coverage. Policies are not underwritten directly by Costco; instead, exclusive member discounts are offered through CONNECT, a subsidiary of American Family Insurance.

While actual premiums vary significantly based on your driving history, vehicle type, and location, Costco's full-coverage rates generally trend about 10% below the national average.

Average Monthly Cost Comparison

Your premium will depend heavily on your driving record and the level of coverage you choose:

Coverage / Risk LevelCostco Average Monthly PremiumNational Average Monthly Premium
Minimum Coverage$79$61
Full Coverage$183$203
Clean Driving Record$67—
After One Speeding Ticket$282$247
After One Accident$288$281
After a DUI$320$301

Costco Membership Costs & Perks

To qualify for these rates, you must factoring in your annual Costco membership fee:

  • Gold Star Membership: $65 per year. Includes standard exclusive member discounts.
  • Executive Membership: $130 per year. Unlocks additional premium benefits, including lifetime policy renewability (meaning the insurer cannot drop you after a string of claims) and free 24-hour roadside assistance.

Availability Constraints

Before requesting a quote, note that CONNECT through Costco has restricted availability:

  • It is unavailable in Alaska, Maine, North Dakota, Rhode Island, West Virginia, and Wyoming.
  • It is not writing any new policies in California or Florida.

If you live in an eligible state, you can check your exact pricing directly via the Costco American Family Insurance Portal.

What insurance companies does Costco partner with?

Costco partners with specific insurance companies through the Costco Insurance Agency to offer discounted rates and special member benefits.

Auto, Home, and Umbrella Insurance

  • CONNECT by American Family Insurance: This is Costco's primary partner for auto, home, and personal umbrella insurance.
  • Underwriters: Auto policies are underwritten by American Family Connect Property and Casualty Insurance Company, American Family Connect Insurance Company, or Midvale Indemnity Company. Home policies are underwritten by Homesite Insurance companies.

Other Insurance Types

  • Life Insurance: Handled and underwritten by Protective Life.
  • Pet Insurance: Offered in partnership with Figo, which is underwritten by Independence American Insurance Company.
  • Medicare Advantage Plans: Partnered with SCAN Health Plan in select counties across California and Nevada.
  • Health, Dental, and Vision Insurance: Offered through the CBC Health Insurance Marketplace for Costco members, featuring multiple carrier networks like Ameritas, Delta Dental, and UnitedHealthcare.