Why are insurance companies allowed to deny medication?

Asked by: Desiree Becker  |  Last update: August 5, 2025
Score: 4.7/5 (47 votes)

Insurance companies sometimes deny prior authorizations. They often will not approve a non-formulary product unless: A person has already tried their plan's preferred products. A person has an intolerance or contraindication to the preferred products.

Can an insurance company refuse to cover a medication?

When your doctor orders a medication that is not listed in the formulary, the insurance company may overrule your doctor's orders. This can be frustrating for both your doctor and you. Always remember that you have the right to appeal your insurer's decision.

Can you sue an insurance company for denying medication?

There are laws designed to protect consumers in the state of California and across the nation. It's not uncommon for policyholders to sue their healthcare insurers for denial of a claim, mainly when the claim is for a service that is crucial to their health and future or the health and future of a loved one.

Why does insurance deny treatment?

Reasons your insurance may not approve a request or deny payment: Services are deemed not medically necessary. Services are no longer appropriate in a specific health care setting or level of care. You are not eligible for the benefit requested under your health plan.

How to successfully appeal an insurance denial for medication?

Steps to Appeal a Health Insurance Claim Denial
  1. Step 1: Find Out Why Your Claim Was Denied. ...
  2. Step 2: Call Your Insurance Provider. ...
  3. Step 3: Call Your Doctor's Office. ...
  4. Step 4: Collect the Right Paperwork. ...
  5. Step 5: Submit an Internal Appeal. ...
  6. Step 6: Wait For An Answer. ...
  7. Step 7: Submit an External Review. ...
  8. Review Your Plan Coverage.

What to Do When Your Medical Insurance DENIES Your Medication or Treatment Coverage? | Ep.301

43 related questions found

What is the most common reason claims for medication are denied?

The most common type of medication-related insurance rejection providers face is a prior authorization (PA). Insurance companies (payers) use PAs to increase prescribing of medications on their preferred formulary. “Refill too soon” and out-of-network rejections are also common.

What are the odds of winning an insurance appeal?

Capital Public Radio analyzed data from California and found that about half the time a patient appeals a denied health claim to the state's regulators, the patient wins. The picture is similar nationally.

Why would a medication be denied by insurance?

Prior authorization

This is one of the most common reasons coverage is denied for a prescription. Certain medications require prior authorization – or approval – from your health insurance company.

Which health insurance denies the most claims?

According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.

What is a dirty claim?

The term dirty claim refers to the “claim submitted with errors or one that requires manual processing to resolve problems or is rejected for payment”.

How often do insurance appeals work?

The statistic is particularly alarming when one considers that the overwhelming majority of appeals—83.2%—resulted in the insurance company either partially or fully overturning the initial prior authorization denial in 2022. That figure is similar to what the overturn rate was between 2019 and 2021.

Can I sue for being denied medical treatment?

While there are many circumstances where refusal of care is permitted, there are still times when it constitutes medical malpractice. These cases must meet the four elements of malpractice under California law: Duty of Care: The provider or facility must have a duty to care for the patient.

Can you petition your insurance to cover a medication?

Insured patients who are facing uncovered medication needs may have an option to ask their insurance company to cover it through a formulary exception request.

Why did my insurance not cover my medication?

In some cases, certain medications may be excluded from coverage due to their potential misuse or abuse. Formularies often don't cover brand-name or expensive drugs when generic or less expensive medications are available. Each plan's formulary is different, so it's important to check with your insurance provider.

What is the 28 day prescription rule for controlled substances?

It refers to the number of days you may need to wait between refills of 30-day prescriptions that are considered controlled substances. If you have a medication that follows the 28-day rule on a 30-day supply, it means you can get a refill no earlier than 2 days before the 30 days are up.

How to hide medication from insurance?

Drugs can be secret, too

Under HIPAA, you have the right to ask your pharmacist not to tell your health insurance company about any drugs you take. Again, pay in full so the provider or pharmacy does not need to get paid by your insurance company.

Who is the most trusted insurance company?

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  • Best for customer satisfaction: Erie Insurance.
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  • Best for claims filing : State Farm.
  • Best for bundling: American Family.
  • Best for accident forgiveness: Progressive.
  • Best for military members and veterans: USAA.

What insurances are not recommended?

15 Insurance Policies You Don't Need
  • Private Mortgage Insurance. ...
  • Extended Warranties. ...
  • Automobile Collision Insurance. ...
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Can a provider refuse to prescribe medication?

A physician is not required to prescribe a specific medication for a patient, even if the patient wants it and even if state clinical guidelines recommend their use.

Why is my insurance not filling my prescription?

Just because a medication is “covered” doesn't mean that your insurance is actually paying for the medication. It's possible that you have a deductible for your plan that has not yet been met. If so, your plan will expect you to pay the full deductible before it contributes towards healthcare costs.

Do prescription appeals work?

Appealing Denials of Coverage

This could happen before or after you receive your medical care or a prescription drug. If you disagree with your insurance company's decision, you can appeal it, and those who do may win their appeal up to 60% of the time and get coverage for their care!

What are 5 reasons a claim may be denied?

Six common reasons for denied claims
  • Timely filing. Each payer defines its own time frame during which a claim must be submitted to be considered for payment. ...
  • Invalid subscriber identification. ...
  • Noncovered services. ...
  • Bundled services. ...
  • Incorrect use of modifiers. ...
  • Data discrepancies.

What is the average claim denial rate?

Nearly 15% of all claims submitted to private payers initially are denied, including many that were preapproved during the prior authorization process. Overall, 15.7% of Medicare Advantage and 13.9% of commercial claims were initially denied.