Why are there copays?

Asked by: Prof. Hollie Johnston DVM  |  Last update: January 22, 2026
Score: 4.6/5 (31 votes)

Insurance companies use copayments to share health care costs to prevent moral hazard. It may be a small portion of the actual cost of the medical service but is meant to deter people from seeking medical care that may not be necessary, e.g., an infection by the common cold.

What is the point of copays?

Copays are a standard feature in many health insurance plans and serve as a way to share the cost of healthcare between you and your insurance provider. These copayments can vary depending on the type of service, such as a primary care visit or specialist consultation, and are typically outlined in your plan documents.

Why am I being charged a copay?

Copays were implemented by insurance companies to help control healthcare costs. It's a concept called ``Cost Sharing''. Research has shown that people who share in their healthcare costs, are much more likely to manage their visits and costs more appropriately. I hope that helps!

Do copays ever go away?

You pay a copay at the time of service. Copays do not count toward your deductible. This means that once you reach your deductible, you will still have copays. Your copays end only when you have reached your out-of-pocket maximum.

What is the use of copay?

What is a copay? A copay (or copayment) is a flat fee that you pay on the spot each time you go to your doctor or fill a prescription. For example, if you hurt your back and go see your doctor, or you need a refill of your child's asthma medicine, the amount you pay for that visit or medicine is your copay.

What Are Deductibles, Coinsurance, and Copays?

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What are the disadvantages of copay?

The disadvantage of copayment is that cannot avail adequate healthcare from the insurance policy without paying a share for the same. With co-payment, the unnecessary claims go down as the policyholder will not like to file a claim for every small medical treatment they undertake.

Is $0 copay good?

There is often an inverse relationship in fees. A lower cost in one area often equals a higher cost in another. So, having no deductible or no copay doesn't mean you are saving a lot of money. Those costs may just come in a different form—like higher premiums and coinsurance.

Are copays legal?

Many insurance companies require patients to make a copay when the insurance pays for certain medical bills. Co-pays can be burdensome for patients. But the government views them as an important part of Medicare. As a result, routine copay waiver is illegal and results in criminal and civil penalties.

Why do I owe money after paying copay?

It is also possible that your policy does not cover a specific office visit or procedure and you are responsible for the payment. An example of this might be a breathing test performed in the doctor's office. Your policy might cover this if and when given at the hospital but not at the doctor's office.

Why is my co-pay so high?

In general, plans that charge lower monthly premiums have higher co-payments and higher deductibles. Plans that charge higher monthly premiums have lower co-payments and lower deductibles. When choosing a plan, consider whether you expect to have a lot of medical bills.

How expensive can copays be?

For example, a copay may be $15, $25 or another amount. The amount can vary by the type of covered health care service.

Why did the hospital refund my copay?

Some of the most common reasons for overpayment include: The patient's benefit information was not up-to-date when it was initially captured. Staff collected too much upfront based on an estimate. A patient's coverage changed in the time between the healthcare encounter and the billing process.

What if I need surgery but can't afford my deductible?

In cases like this, we recommend contacting your insurance, surgeon, or hospital and asking if they can help you with a payment plan. Remember that your surgery provider wants to get paid so they may be very willing to work with you on a payment plan.

Are copays negotiable?

A copay is an out-of-pocket payment, and it is final. A copay cannot be reimbursed, nor can it be negotiated, because it is governed by a strict contract between providers and insurers. However, in some cases in which a patient is unable to pay the fee, a provider may waive a copay.

Who sets copays?

Copays are fixed fees insurance companies set as part of an insurance plan. They're based on the services rendered, including office visits, prescription drugs, and other types of care.

Do I always have to pay my copay?

After you have met your out-of-pocket maximum for the year, you should no longer be required to pay copayments or coinsurance for covered medical treatment with in-network providers. If you are confused by health insurance and what you're required to pay when seeking treatment, you're certainly not alone.

Can you get a refund on a copay?

Patients might be required to make a copayment at the time of service. If the actual cost of the service is lower than the collected copayment, a refund is typically issued.

How do I lower my copay?

You're most likely to receive the most affordable copays, coinsurance and discounts — when you show your health insurance card at one of your plan's in-network pharmacies. These pharmacies have agreements with your plan to charge less for medications.

Why is my Er bill so high?

Is this based on severity? Hospitals will bill you for a line item called “ER Visit Level” that is based on the complexity of your treatment. ER visit levels range from 1-5: ER visit level 1 is the most mild, while ER visit level 5 is the most severe.

Why are copays necessary?

Insurance companies use copayments to share health care costs to prevent moral hazard. It may be a small portion of the actual cost of the medical service but is meant to deter people from seeking medical care that may not be necessary, e.g., an infection by the common cold.

Can a copay be waived?

Providers sometimes waive cost-sharing amounts (e.g., copays or deductibles) as an accommodation to the patient, professional courtesy, employee benefit, or even for marketing reasons. Providers must be cautious because routine waivers could implicate fraud and abuse laws.

Why do doctors bill more than insurance will pay?

It is entirely due to the rates negotiated and contracted by your specific insurance company. The provider MUST bill for the highest contracted dollar ($) amount to receive full reimbursement.

What if you don't have money for a copay?

Make sure you know what you can afford.” Harem advises people to ask their provider for financial assistance. If they do not qualify for assistance, Harem encourages asking for a payment plan. Harem said that while it is not the best option, if you can, put your copay on a credit card.

Is it better to have a copay or deductible?

Deductibles are cumulative annual amounts. While copays are fixed amounts paid per service. Additionally, copays are usually a predictable fixed cost, whereas deductibles can lead to more variable out-of-pocket expenses depending on the healthcare services used.

Why is my copay so high for prescriptions?

If your drug is on a higher tier, your copay or coinsurance will likely be higher. If you don't already know your copay or coinsurance for your prescription, you can often use your insurance's web portal to look up what you will pay — or you can give them a call to get an estimate.