Why did Kroger stop taking GoodRx?

Asked by: Webster Kris  |  Last update: February 18, 2025
Score: 4.9/5 (37 votes)

It had just been slammed by Cincinnati-based grocery chain giant Kroger Co.'s decision to stop accepting GoodRx prescription discounts for several months as part of a dispute between the two parties. This move prompted GoodRx to lower revenue guidance by tens of millions of dollars for all of 2022.

Is Kroger no longer participating with GoodRx?

GoodRx said on Wednesday that it has won back its relationship with Kroger to offer prescription discount coupons to people at its pharmacies, but this time it will work directly with the grocer to do it. The company was hit hard when Kroger ended the relationship in 2022.

Why are pharmacies dropping GoodRx?

Three independent pharmacies have filed separate lawsuits accusing GoodRx, which markets a prescription drug discount card, of conspiring with several pharmacy benefit managers to fix reimbursement fees, the latest skirmish over the opaque pharmaceutical supply chain in the U.S.

Does GoodRx work with Kroger?

GoodRx and Kroger Sign Direct Contracting Agreement. SANTA MONICA, Calif.

What pharmacies do not accept GoodRx?

GoodRx Gold is accepted at thousands of pharmacies across the country, including CVS, Rite Aid, Costco, VONS, Publix, and Albertsons. See the full list here. GoodRx Gold is currently not accepted at Rite-Aid, Sam's Club, Walgreens, or Walmart.

5 Mistakes to Avoid When Using GoodRx Prescription Drug Discounts

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Can a pharmacy refuse to honor GoodRx?

Are pharmacies required to accept GoodRx coupons? Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.

Why not to use GoodRx?

GoodRx's “not-so-good privacy practices” made it the first-ever company penalized for violating the FTC's Health Breach Notification Rule, according to a post by senior attorney Lesley Fair on the agency's business blog.

What drug discount does Kroger use?

Kroger Pharmacy Discounts

Look no further than Easy Drug Card. With your Free Easy Drug Card you can easily save up to 80% on your prescription medication at King Soopers nationwide. Your card is accepted at all Kroger Pharmacy locations and never expires.

Can you go to any pharmacy with GoodRx?

GoodRx is accepted at virtually every one of the 70,000+ retail pharmacies in the United States, Puerto Rico, and the U.S. Virgin Islands — including major chains like CVS, Walgreens, Kroger, Rite Aid, Costco, Walmart and many more! Click here for more information.

Why did GoodRx stock drop?

Summary. Downgrading GoodRx to a sell rating on recent decline fundamentals. GoodRx's revenue growth is decelerating, with significant reliance on retail partnerships and cyclical transactional revenue, making it a risky investment.

Why is GoodRx being investigated?

The information gathered on visitors can be used to improve websites and is also transferred to third parties for advertising purposes. The Federal Trade Commission (FTC) investigated GoodRx over the use of tracking tools and determined the FTC Act had been violated.

Who is cheaper than GoodRx?

Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery.

Does Walmart not take GoodRx?

GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.

What happened to Kroger pharmacy?

CINCINNATI, Oct. 4, 2024 /PRNewswire/ -- The Kroger Co. (NYSE: KR) today announced the transaction to sell its specialty pharmacy business to Elevance Health has closed. Kroger announced a definitive agreement with Elevance Health for the sale on March 18, 2024.

Why is GoodRx tanking?

GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.

Did CVS stop taking GoodRx?

GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!

Does Kroger accept GoodRx?

Last month, GoodRx announced a new deal with Kroger where patients can present a GoodRx and receive major discounts on most generic drugs at Kroger's 2,200 retail pharmacies. In Southern California, Kroger is the parent of Ralphs Grocery Co.

What's the catch in using GoodRx?

Keep in mind that you cannot use GoodRx and insurance at the same time. However, you can use GoodRx instead of insurance or government-funded programs, such as Medicare or Medicaid, to pay for your prescription medications. GoodRx is not insurance.

What is the best free prescription discount card?

Top-Rated Prescription Discount Cards
  • GoodRx. GoodRx is one of the most widely known prescription discount card programs, accepted at more than 70,000 pharmacies across the U.S. You can save up to 80 percent on medications using the free GoodRx card. ...
  • WellRx. ...
  • America's Pharmacy. ...
  • Choice Drug Card. ...
  • SingleCare. ...
  • ValpakRx.

Are prescriptions cheaper at Kroger?

Kroger Pharmacy Discount Program

Kroger offers the Kroger Rx Savings Club which allows members to save up to 80% on their prescriptions with an active membership. The cost to enroll varies depending on your plan. Individual plans start at $36 per year and a family plan (including pets) starts at $72 per year.

Why did I get a SingleCare card?

SingleCare is a free prescription savings service and discount card that can save you up to 80% on medications at most major pharmacies. SingleCare is always free to use and works whether you have insurance or not, because we believe everyone should have access to the lowest prices available for their medications.

Is Kroger a preferred pharmacy?

We are a preferred pharmacy for Medicare Part D plans offered by a broad network of insurance companies. This means we offer prescriptions to plan members at discounted prices, so your co-payment could be as low as $0* when you fill your prescription at one of our Pharmacies.

Why is GoodRx charging me $9.99 a month?

Unless you have a discounted Membership Fee, you will be charged $9.99 for the Individual Membership or $19.99 for the Family Membership for each monthly Membership Cycle, or $89 for the Individual Membership and $179 for the Family Membership for each annual Membership Cycle prior to or at the beginning of each ...

Who stopped accepting GoodRx?

According to Wall Street analysts, the grocery chain that no longer accepts the GoodRx discount card for some or all prescriptions is Kroger. Multiple consumer posts on Twitter have confirmed this awkward reality.

What is the lawsuit against GoodRx?

The telehealth and prescription drug discount provider, GoodRx, recently agreed to pay $25 million to settle class action claims originating from the company's unauthorized disclosure of consumers' personal health information, according to recent filings with the U.S. District Court for the Northern District of ...