Why did Kroger stop using GoodRx?

Asked by: Joesph Osinski  |  Last update: August 22, 2025
Score: 4.3/5 (40 votes)

It had just been slammed by Cincinnati-based grocery chain giant Kroger Co.'s decision to stop accepting GoodRx prescription discounts for several months as part of a dispute between the two parties. This move prompted GoodRx to lower revenue guidance by tens of millions of dollars for all of 2022.

Why are pharmacies dropping GoodRx?

Three independent pharmacies have filed separate lawsuits accusing GoodRx, which markets a prescription drug discount card, of conspiring with several pharmacy benefit managers to fix reimbursement fees, the latest skirmish over the opaque pharmaceutical supply chain in the U.S.

Does Kroger accept GoodRx 2024?

Starting June 1, 2024, patients can present a GoodRx coupon at Kroger Family of Pharmacies to receive savings on generics. GoodRx announced a new direct contracting agreement with Kroger to deliver improved prescription pricing at more than 2,200 Kroger family pharmacy locations nationwide.

What pharmacies do not accept GoodRx?

GoodRx Gold is accepted at thousands of pharmacies across the country, including CVS, Rite Aid, Costco, VONS, Publix, and Albertsons. See the full list here. GoodRx Gold is currently not accepted at Rite-Aid, Sam's Club, Walgreens, or Walmart.

What happened to Kroger pharmacy?

CINCINNATI, Oct. 4, 2024 /PRNewswire/ -- The Kroger Co. (NYSE: KR) today announced the transaction to sell its specialty pharmacy business to Elevance Health has closed. Kroger announced a definitive agreement with Elevance Health for the sale on March 18, 2024.

5 Mistakes to Avoid When Using GoodRx Prescription Drug Discounts

41 related questions found

Is Kroger discontinuing GoodRx?

If you'd like to sign up, just click here.) GoodRx said on Wednesday that it has won back its relationship with Kroger to offer prescription discount coupons to people at its pharmacies, but this time it will work directly with the grocer to do it. The company was hit hard when Kroger ended the relationship in 2022.

Who bought out Kroger pharmacy?

The parent company of our pharmacy benefit management partner, CarelonRx, Inc., has acquired Kroger Specialty Pharmacy. This follows the recent acquisitions of Paragon Healthcare, Inc.

Can a pharmacy refuse to honor GoodRx?

Are pharmacies required to accept GoodRx coupons? Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.

Why not to use GoodRx?

GoodRx's “not-so-good privacy practices” made it the first-ever company penalized for violating the FTC's Health Breach Notification Rule, according to a post by senior attorney Lesley Fair on the agency's business blog.

Did CVS stop taking GoodRx?

GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!

Does Kroger honor GoodRx?

By leveraging its direct-contracting model, GoodRx and Kroger have reached a mutually beneficial agreement that enables them to deliver lower prices directly to patients.

Is Kroger Pharmacy no longer in the network?

Effective January 1, 2023, Kroger Pharmacies, will no longer be part of the Express Scripts network of pharmacies we offer to you. We will make sure that any member who uses Kroger today has a convenient, cost-effective option available.

Are prescriptions cheaper at Kroger?

Kroger Pharmacy Discount Program

Kroger offers the Kroger Rx Savings Club which allows members to save up to 80% on their prescriptions with an active membership. The cost to enroll varies depending on your plan. Individual plans start at $36 per year and a family plan (including pets) starts at $72 per year.

Why is GoodRx being investigated?

The FTC's complaint details GoodRx's pervasive sharing of user data with third parties, including vendors and social media companies. We learn in the complaint that GoodRx, like many healthcare organizations, used Meta's Pixel software to track its users.

How to use GoodRx at Kroger?

Use GoodRx to look up prices and discount coupons at Kroger Pharmacy and save up to 80% on your prescriptions. Just search for your medication and we will show you the cost at various pharmacies near you along with free coupons to save you money.

Who is cheaper than GoodRx?

Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery.

Why did Kroger stop accepting GoodRx?

It had just been slammed by Cincinnati-based grocery chain giant Kroger Co.'s decision to stop accepting GoodRx prescription discounts for several months as part of a dispute between the two parties. This move prompted GoodRx to lower revenue guidance by tens of millions of dollars for all of 2022.

Why is GoodRx charging me $9.99 a month?

Unless you have a discounted Membership Fee, you will be charged $9.99 for the Individual Membership or $19.99 for the Family Membership for each monthly Membership Cycle, or $89 for the Individual Membership and $179 for the Family Membership for each annual Membership Cycle prior to or at the beginning of each ...

What is the lawsuit against GoodRx?

Shortly after the FTC settlement was announced, a class action lawsuit was filed in the U.S. District Court of the Northern District of California against GoodRx that made similar allegations to the FTC – that personal information was disclosed to third parties without users' knowledge or consent, when they had been ...

Who stopped accepting GoodRx?

According to Wall Street analysts, the grocery chain that no longer accepts the GoodRx discount card for some or all prescriptions is Kroger. Multiple consumer posts on Twitter have confirmed this awkward reality.

Does Walmart not take GoodRx?

GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.

Who pays when you use GoodRx?

When you use GoodRx to pay for a prescription, you are choosing to pay without insurance. But you can ask your insurer to reimburse you or to apply your purchase against your deductible. Here's how to apply a payment made with a GoodRx coupon to your insurance deductible.

Is Kroger discontinuing their pharmacy?

As you may have seen, on March 18, 2024, Kroger announced the sale of the Kroger Specialty Pharmacy Business to Elevance Health. The transaction remains subject to regulatory approvals, however, closing is expected in the latter part of 2024.

What grocery store did Kroger buy out?

FTC Challenges Kroger's Acquisition of Albertsons | Federal Trade Commission.

What type of pharmacy is Kroger?

Kroger Specialty Pharmacy is a nationwide Clinical Pharmacy servicing patients with chronic illnesses requiring complex care in all 50 states and Puerto Rico.