Why does Progressive want pictures of my car?

Asked by: Ms. Simone Medhurst Sr.  |  Last update: May 16, 2025
Score: 4.7/5 (15 votes)

If you need to file an auto insurance claim after an accident, your insurer may send an adjuster to inspect your vehicle to get an accurate repair estimate. The adjuster may take photos of the entire vehicle to document the damage and make sure it matches the information in the accident report.

Why is my insurance company asking for pictures of my car?

Taking photographs of a vehicle can help insurers evaluate the condition of the insured vehicle, avoid fraudulent claims, assess the vehicle's value and estimate claim payouts.

Does Progressive ask for pictures?

Start the claims process

Generally, your insurer just needs some basic information about the accident to open a claim, including any pictures you took of the damage. A claims representative will be assigned to you and will help you through the claims process.

Should I submit photos to insurance?

You want to capture the loss just as it occurred before any changes are made. These images will be invaluable when filing your insurance claim, providing a clear, visual representation of the destruction. Be sure to: Take wide shots of each affected area.

Why does my insurance company want to inspect my car?

After an Accident: If you file a claim for collision repair, the insurance company will likely want to inspect your vehicle to assess the damage and estimate repair costs.

Are Car Insurance Photo Estimates Accurate?

35 related questions found

What is photo inspection for car insurance?

The inspector will take photos of your car, record the number of miles on the odometer, and document other details about the vehicle that might affect repair costs if you need to file a claim. When the inspection is complete, you must sign the report.

Do insurance companies look at your car?

What is underwriting? It's how insurance companies look at your house, car, and personal history to determine if they will offer you a policy. Then, they use the information gathered during underwriting to help price your policy. Each company has different underwriting rules that determine who they'll sell a policy to.

Do insurance ask for pictures?

The pre-insurance inspection (or photo audit) is usually required when you first secure your policy. This involves taking photos of your vehicle to document its condition and any pre-existing damage. The post-accident inspection, on the other hand, is used to document damage after a car accident occurs.

Why do insurance companies take pictures?

Having the insurance company come take pictures or inspect your house is a good thing. They are looking for hazards that could cause a claim or even a lawsuit. The purpose is to protect you better and save you hassle & money in the long run.

How to take pics of car for insurance?

Get accident scene photos from different angles.

Get some pictures from different perspectives to be extra thorough. Capture close-up photos of dents and scratches to document the damage your car sustained. Then, step a few feet away from the wreck and do a lap around it, capturing the accident as seen from all sides.

Can I opt out of Progressive snapshot?

Sure. If you decide Snapshot isn't right for you, you can opt out at any time. You can do so by logging in to your account or calling 1-877-329-7283. In some states, you may have to call to opt out, depending on how long ago you enrolled in Snapshot.

Is Progressive Insurance good at paying claims?

Progressive placed second to last out of 21 car insurance companies surveyed in JD Power's claims satisfaction study of 2024 with a score of 672/1,000, only beating Mercury. For reference, the study average was 697/1,000, and NJM Insurance Co. earned the first spot at 782.

Is a picture of car insurance OK?

Yes, you can provide a picture of your vehicle's insurance information. California Vehicle Code 16028 states, “The evidence of financial responsibility may be provided using a mobile electronic device.”

Do insurance companies look at your social media?

Insurance companies are in the business of minimizing payouts. One of the ways they achieve this is by scrutinizing claimants' social media accounts to find information that could discredit their injury claims. They may look for posts, photos, or even comments that suggest you are not as injured as you claim to be.

How much does photo inspection cost?

There is no charge to you for the photo inspection, which takes approximately 15 minutes to complete, including the report and photographs.

Do insurance companies track your car?

Most major car insurance companies today offer programs for the purpose of tracking your driving. However, such programs are completely voluntary. Your insurance company can't track your vehicle unless you agree. Let's say you opted into such a program, but you want to drop out.

Why is Progressive taking pictures of my house?

Insurance companies protect your home from all sorts of damage. To do so properly, they may need to perform an exterior inspection from time to time to make sure the coverage is sufficient and accurate. This inspection often involves taking pictures.

What is a car photo inspection?

The photo inspection creates a record of the physical condition of the vehicle. In addition to taking photos of your vehicle, the inspector likely will record your vehicle identification number (VIN), odometer reading, the vehicle's condition, options, and accessories.

What kind of pictures do insurance companies need?

In the case of damage caused by storms or falling trees, many of the photos your insurance company takes will be of the exterior of your home. However, the adjuster will likely wish to take pictures inside the house as well. They will likely be searching for structural damage, leaks, or similar unsafe conditions.

Should you take pictures for insurance?

To have accurate information for your insurance policy, submitting photos of your building and property is essential. In this blog, we'll cover the how-to steps and best practices of how to take clear and comprehensive pictures of the interior and exterior of your buildings.

Does Geico ask for pictures of cars?

Full vehicle access. Give yourself room to move around your whole vehicle so you can take pictures from all sides. Proof of ownership. We need a photo of the vehicle title or registration to verify ownership and issue payment.

Do car insurance companies look at cameras?

Yes, insurance companies may use video surveillance after a car accident if such footage is available.

Is there a class action lawsuit against Progressive Snapshot?

In particular, a class action lawsuit was filed against Progressive Insurance in 2018 related to their Snapshot tracking device. Progressive did not admit that the Snapshot device can cause damage to car batteries or electrical systems, but they did settle the case out of court in 2019.

How far back does Progressive look at your driving record?

Progressive gets your driving record from your state's DMV or LexisNexis, and they check the past 3 years for accidents and moving violations. If you were cited for a moving violation or got into an accident mid-policy, your rates will not change until your next renewal.

What are insurance companies not allowed to ask you?

If you're applying for health insurance, pregnancy status or plans to have children shouldn't come into the conversation. Under the Affordable Care Act (ACA), pregnancy is considered a pre-existing condition, and insurers cannot deny coverage or charge higher premiums due to it.