Why does the insurance adjuster want to meet with me?

Asked by: Jon Miller  |  Last update: March 2, 2025
Score: 4.2/5 (13 votes)

The insurance adjusters are aware that some of the worst injuries may not present themselves immediately after the accident. Insurance adjusters want to settle a case as soon as possible, and that is why they want to talk to you immediately after the accident.

What are insurance adjusters looking for?

Adjusters inspect property damage or personal injury claims to determine how much the insurance company should pay for the loss. They might inspect a home, a business, or an automobile. Adjusters interview the claimant and witnesses, inspect the property, and do additional research, such as look at police reports.

How do I prepare for an insurance adjuster visit?

Be Prepared: Before you talk to the insurance claims adjuster, make sure you're organized and have all your documentation in order. This preparation includes all relevant documentation that will support your claim, including police reports, medical records, and bills.

What not to say when talking to an insurance adjuster?

Some key phrases to avoid saying to an insurance adjuster include: “I'm sorry.” “It was all/partly my fault.” “I did not see the other person/driver.”

Why is a claims adjuster calling me?

The primary goal of these early calls is to obtain a recorded statement from you. On the phone, insurance adjusters are trained to come off as friendly and disarming. The adjusters will present a call as a routine part of the process—potentially even saying or implying that a giving statement will expedite your claim.

Meeting the Adjuster

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Why does insurance adjuster want to meet with me?

After you file a claim, the adjuster will contact you about the accident. They are looking for facts about the case to determine whether you are entitled to a settlement and for what amount.

What to do when an insurance adjuster calls?

Provide your name, phone number, and address. If pressed for more, inform the adjuster of things like the date, time, and location. However, you are not required to discuss the nature of your injury, the treatment you received, and how the crash occurred.

What questions will insurance adjuster ask?

What to Expect from Insurance Adjusters After a Car Accident
  • Questions About the Involved Vehicles. ...
  • Questions About How the Car Accident Happened. ...
  • Questions About Shared Liability. ...
  • Questions About Vehicle Damages. ...
  • Questions About Your Injuries. ...
  • Insurance Tactics Used to Reduce Your Car Accident Insurance Payout.

What should you not say to a loss adjuster?

Understand that everything you say whether in person or over the phone, can be used against you in their final assessment. Avoid providing incomplete or potentially detrimental information that could be used to lower the settlement offer, like failing to mention pre-existing damage.

Should I trust an insurance adjuster?

That said, it's always prudent to use caution when you're speaking to an insurance adjuster after an accident. These individuals have the tough job of thoroughly reviewing your case to determine an appropriate payout, and they may not always have your best interests at the forefront of their minds.

How do you negotiate with an adjuster?

Here's how to negotiate with insurance adjusters like a pro:

Prepare thoroughly by knowing your policy details and the value of your claim. Gather all evidence, including photos, medical records, and repair estimates. Stay calm, be polite, and firm in your communications.

How to pass claims adjuster exam?

How To Pass Your Claims Adjuster Exam
  1. Step 1: Review Your State's Licensing Requirements. ...
  2. Step 2: Register For You State's Pre-Licensing Course. ...
  3. Step 3: Study For Your Exam! ...
  4. Step 4: Pass Your Adjuster Licensing Exam.
  5. Step 5: Submit An Application To Get Your License. ...
  6. Step 6: Take An Xactimate Course.

How long does it take an insurance adjuster to make an offer?

Some insurance adjusters respond to demand with an offer of compensation well within the allotted thirty (30) day time frame, while others, taking the previously mentioned factors, can understandably exceed the given period.

How long does it take for an adjuster to make a decision?

Typically, under the terms of the insurance policy and/or by state law, the adjuster must complete an initial review and send a response within a reasonable amount of time – usually on the order of 30 days.

How do adjusters determine damage?

Interview those involved: The adjuster will collect recorded statements from people involved in the loss, such as drivers, passengers, and witnesses. They may also review the scene of the accident, police reports, or video footage of the loss, along with any other information related to the loss.

Do I need to be present for insurance adjuster?

An insurance adjuster will come to your property to collect information about the extent of your loss. Their findings determine your compensation. You don't need to be present during this investigation, but it's a good idea, so you can make sure none of the damage is missed.

How to scare car insurance adjuster?

Hire an Experienced Personal Injury Attorney. The most effective way to scare an insurance adjuster is by hiring an experienced personal injury attorney. A skilled lawyer knows the tactics adjusters use and can counteract them with compelling evidence and persuasive arguments.

Do insurance adjusters lowball?

Insurance adjusters are often given bonuses or other incentives based on how much money they save the company by getting claimants to accept low settlements. Making lowball offers is a key way insurers try to minimize payouts and protect their bottom line.

What is the first notice of loss adjuster?

Your FNOL alerts your insurer to your issue and allows them to collect key details about the incident so they can properly process the claim. The details in your first notice of loss also help your insurer determine what coverage, if any, applies to the loss.

How do I prepare for an insurance adjuster?

Tips for Working with Insurance Adjusters
  1. Tip 1 – Be on time for an adjuster appointment.
  2. Tip 2 – Participate in your first adjuster overview appointment. ...
  3. Tip 3 – If you have pictures and other documentation of the initial damage, make sure to show the adjuster.

Should I talk to a claims adjuster?

It is advised not to talk to the insurance adjuster immediately after the accident; instead, get a free consultation from an attorney first. You are not legally obligated to talk to the insurance adjuster, and they cannot condition a settlement upon you talking to them.

How long does it take to meet with an insurance adjuster?

Standard Waiting Time

Typically, after reporting a claim to your insurance provider, you can expect a claims adjuster to reach out within 24 to 48 hours. This initial contact will be to gather more details about the incident and potentially schedule a time for an in-person inspection of the damages.

How do you beat claims adjuster?

What Is the Single Best Way to Scare an Insurance Adjuster?
  1. Write a convincing demand letter to your insurance company.
  2. Carefully review any settlement offers you receive.
  3. Reject a settlement offer in writing on your behalf.
  4. Counter your lowball settlement offer.

Why is my claims adjuster ignoring me?

Understand potential reasons you are being ignored

Insurance companies may ignore even valid claims for a range of self-serving reasons: They want to avoid paying out money whenever possible to maximize profits. They are chronically overwhelmed and disorganized with high claim volumes.

Do insurance adjusters follow you?

Insurance company surveillance tactics vary from monitoring your social media accounts to following you around. These tactics are used by insurance adjusters to ensure that claims are genuine and to reduce your compensation.