Why is my doctor charging me more than my copay?

Asked by: Nedra Schmidt  |  Last update: April 20, 2025
Score: 4.4/5 (2 votes)

For example, if the provider's charge is $200 and the allowed amount is $110, the provider may bill you for the remaining $90. This happens most often when you see an out-of-network provider (non-preferred provider). A network provider (preferred provider) may not balance bill you for covered services.

Why am I being charged more than copay?

Your costs may be higher if you go out of network or use a non-preferred doctor or provider. If you go out of network, your copayment or coinsurance costs may be more, or you may be required to pay the full amount for the services.

Can a doctor's office charge more than insurance allows?

Anything billed above and beyond the allowed amount is not an allowed charge. The healthcare provider won't get paid for it, as long as they're in your health plan's network. If your EOB has a column for the amount not allowed, this represents the discount the health insurance company negotiated with your provider.

What if the doctor charges me too much?

Your health insurer will review your complaint and should tell the provider to stop billing you. If you do not agree with your health insurer's response or would like help from the California Department of Insurance to fix the problem, you can file a complaint with us online or by calling 1-800-927-4357.

Why is the allowed amount higher than the billed amount?

This difference has nothing to do with what the provider bills. It is entirely due to the rates negotiated and contracted by your specific insurance company. The provider MUST bill for the highest contracted dollar ($) amount to receive full reimbursement.

How to Calculate Patient and Payer Responsibility (Copay vs Coinsurance vs Deductible)

24 related questions found

Why do I have to pay more than my out-of-pocket maximum?

The reason concerns your health insurance company's definition of OOPM. In many cases, your insurer allows for care that is “in-network” and “out-of-network.” Oftentimes, your Out-of-Pocket Maximum applies to 100% of in-network care costs, but doesn't apply to 100% of out-of-network care costs.

What if I need surgery but can't afford my deductible?

In cases like this, we recommend contacting your insurance, surgeon, or hospital and asking if they can help you with a payment plan. Remember that your surgery provider wants to get paid so they may be very willing to work with you on a payment plan.

How do I dispute a charge from a doctor?

How to Fight Medical Bill Overcharges
  1. Request an itemized bill and dispute inaccuracies: ...
  2. Ask to see the contract: ...
  3. Research the actual price posted by the hospital: ...
  4. Research other prices and use them to negotiate: ...
  5. Address out-of-network services and refuse to pay for inappropriate care: ...
  6. Call your insurance company:

What are unethical billing practices?

These may include sudden and significant bill increases without transparent explanations, discrepancies between agreed-upon rates and invoiced amounts, and vague or inconsistent billing practices.

Why are doctors overpaid?

Baker says 'doctors are seriously overpaid' and a big reason is rules that restrict the number of people who can get residencies. He calls these rules the work of 'a cartel,' and in economics, those are fighting words. A cartel limits the supply of something in order to increase the amount of money they can charge.”

Can a doctors office bill your copay?

Alternatively, some doctor's offices may bill you for the copay after the visit. Preventive care is typically exempt from cost-sharing structures like copays, thanks to the Affordable Care Act (ACA). The following expenses are usually exempt from copays: Wellness exams and annual checkups.

What happens if medical bills exceed policy limits?

If medical bills exceed the at-fault driver's policy limits, you can pursue compensation through other sources, such as underinsured motorist coverage. California drivers must carry a minimum of $30,000 in coverage per accident, which may not cover serious injuries.

Why is going to the doctor so expensive even with insurance?

There are many factors that contribute to the high cost of healthcare in the country including wasteful systems, rising drug costs, medical professional salaries, profit-driven healthcare centers, types of medical practices, and health-related pricing.

Is it legal to not charge a copay?

Co-pays can be burdensome for patients. But the government views them as an important part of Medicare. As a result, routine copay waiver is illegal and results in criminal and civil penalties.

What is an example of surprise billing in healthcare?

“Surprise billing” is an unexpected balance bill. This can happen when you can't control who is involved in your care—like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

Why is my copay so high for prescriptions?

If your drug is on a higher tier, your copay or coinsurance will likely be higher. If you don't already know your copay or coinsurance for your prescription, you can often use your insurance's web portal to look up what you will pay — or you can give them a call to get an estimate.

What is billing abuse?

Fraud: To purposely bill for services that were never given or to bill for a service that has a higher reimbursement than the service produced. Abuse: Payment for items or services that are billed by mistake by providers, but should not be paid for by Medicare. This is not the same as fraud.

Is overbilling a crime?

Laws. Overbilling clients can constitute an example of breach of contract and result in fines, lawsuits, or prison time. Overbilling can also be a part of U.S. Racketeer Influenced and Corrupt Organizations Act schemes and other organized crime activities.

What is the most common ethical violation for health professionals?

Patient confidentiality

One of the biggest legal and ethical issues in healthcare is patient privacy and confidentiality. This is why 15% of survey respondents noted that doctor-patient confidentiality is their top ethical issue in practicing medicine.

How to fight medical billing errors?

Write a letter to the billing office to dispute the bill

Once you have identified the error(s), you can write a letter to the billing office to make your case. If there is really an error, they will adjust your bill.

How do I legally dispute a charge?

Send your dispute to your credit card company in writing. You can also call to dispute a charge, but to get your legal protections, you must send a letter within 60 days of the issuance date of the first bill that shows the disputed charge.

Can you get a refund from a doctor?

Federal Protections Under the No Surprises Act, effective since 2022, healthcare providers must give you a good faith estimate if you're not using insurance. If your final bill exceeds this estimate by more than $400, you can dispute it. You can also reach out to the National No Surprises Help Desk for support.

What if I can't pay my copay?

Denial of service: Some healthcare providers may refuse to provide services to patients who are unable to pay the copay or the entire bill. This is particularly true for non-emergency services. 3.

What happens if you get surgery and can't pay?

You can take steps to make sure that the medical bill is correctly calculated and that you get any available financial or necessary legal help. If you do nothing and don't pay, you could be facing late fees and interest, debt collection, lawsuits, garnishments, and lower credit scores.

Do you have to pay a copay before surgery?

In other situations, including a pre-scheduled surgery, the hospital or other providers can ask for at least some payment upfront. But in most cases, a health plan's network contract with the hospital or other medical provider will allow them to request upfront payment of deductibles, but not to require it.