Why is my health insurance charged twice?

Asked by: Conner Anderson PhD  |  Last update: October 8, 2023
Score: 5/5 (68 votes)

"Double billing" occurs when a provider attempts to bill Medicare / Medicaid and either a private insurance company or the patient for the same treatment, or when two providers attempt to get paid for services rendered to the same patient for the same procedure on the same date.

What is a duplicate billing?

In commerce, double billing is the error of charging a customer twice for the same unique product or service. This can occur due to a change in product name or due to a software error.

Why do I owe more than my copay?

Your costs may be higher if you go out of network or use a non-preferred doctor or provider. If you go out of network, your copayment or coinsurance costs may be more, or you may be required to pay the full amount for the services.

What is phantom billing in healthcare?

Phantom billing is the act of submitting bills for the payment of services, treatments, procedures or prescription drugs that were never performed or necessary. This is identified as a specific form of medical fraud and is prosecuted under the False Claims Act (FCA).

Will Medicare pay for two doctor visits on the same day?

Medicare will only pay for two office visits on the same day, if they are unrelated. A second office visit billed on the same day to the same patient for the same condition is not payable.

What the Healthcare - Deductibles, Coinsurance, and Max out of Pocket

36 related questions found

What is double billing in healthcare?

In medical billing, double billing is commonly defined as a provider's attempt to bill Medicare/ Medicaid, be it a private insurance company or the patient for the same treatment, or when two providers attempt to get paid for services rendered to the same patient for the same procedure, on the same date.

Can you be charged two copays for one visit?

If someone has multiple significant, separately identifiable reasons for the visit, current coding regulations prohibit charging two copayments for that visit. If the doctor wants two copays, he needs to set up a second appointment on another day.

Is phantom billing illegal?

The point of phantom billing is to get the insurance company to pay for these non-existent services, increasing the doctor or health care providers' profits. Since no patients are harmed, some may think that phantom billing is not a serious crime. However, the federal government takes it extremely seriously.

How often does phantom billing occur?

Phantom billing occurs every day, as such offenses take many forms and are often hard to catch.

What is an example of a phantom billing?

As you might be able to figure out from the name, phantom billing involves submitting a bill to insurance companies or even the government for healthcare treatments that never occurred. Sometimes, there will be expenses passed on to the patient, such as when they have a co-pay or deductible on their policy.

What is a normal deductible for health insurance?

What is a typical deductible? Deductibles can vary significantly from plan to plan. According to the Kaiser Family Foundation (KFF), the 2022 average deductible for individual, employer-provided coverage was $1,763 ($2,543 at small companies vs. $1,493 at large companies).

Is it better to have insurance with a copay?

Health plans that apply copays before the deductible or waive them for certain services are generally a better choice. It means the insurance company begins picking up some of the costs early on, which is especially important when you're comparing medical expenses and plans.

Is it better to have a high or low copay?

However, if you have a chronic condition, need regular care, or expect to have high medical costs in the near future, you may prefer a low copay plan that has higher premiums but covers more of your expenses when you use your plan.

How do I stop duplicate payments?

How to Avoid Duplicate Payments
  1. Streamline How You Receive Invoices. ...
  2. Use Invoice Capture to Standardize Invoice Data. ...
  3. Check Invoices for Fraud. ...
  4. Improve Visibility in Your Process. ...
  5. Use Electronic Payment Methods (Instead of Checks) ...
  6. Avoid Human Error. ...
  7. Embrace a Paperless Process.

How do I stop false billing?

Here are some measures that your accounts payable and accounts receivable teams should take to prevent invoice fraud:
  1. Educate yourself and your employees. ...
  2. Double-check invoice amounts. ...
  3. Employ 3-way matching. ...
  4. Check on vendors and customers. ...
  5. Track invoice activity. ...
  6. Implement “fuzzy matching”

What is an example of double billing?

"Double billing" occurs when a provider attempts to bill Medicare / Medicaid and either a private insurance company or the patient for the same treatment, or when two providers attempt to get paid for services rendered to the same patient for the same procedure on the same date.

How accurate is medical billing?

It is estimated that up to 80% of all medical bills are inaccurate. This can have a huge financial impact on both the provider and the patient. Improving the accuracy of medical billing is crucial to the success of any healthcare organization.

What is upcoding in healthcare?

“Upcoding” occurs when a healthcare provider submits codes to Medicare, Medicaid or private insurers for more serious (and more expensive) diagnoses or procedures than the provider actually diagnosed or performed.

What are incorrect quantities in healthcare?

Incorrect quantities.

An unethical medical biller could charge a patient extra by falsely inflating the total amount of items or medications received by the patient.

What is a false billing scheme?

Billing schemes occur when an employee causes their employer to pay fictitious invoices, by creating fake invoices that never existed, inflating prices, duplicating invoices, or by purchasing personal items and submitting the invoice to their employer for reimbursement.

What is the US surprise billing law?

Effective January 1, 2022, the No Surprises Act (NSA) protects you from surprise billing if you have a group health plan or group or individual health insurance coverage, and bans: Surprise bills for emergency services from an out-of-network provider or facility and without prior authorization.

What is the False Claims Act improper billing?

Federal Civil False Claims Act (FCA)

Sections 3729–3733, protects the Federal Government from being overcharged or sold substandard goods or services. The civil FCA imposes civil liability on any person who knowingly submits, or causes the submission of, a false or fraudulent claim to the Federal Government.

Why am I being charged for an office visit?

The purpose of an office visit is to discuss or get treated for a specific health concern or condition. You may have to pay for the visit as part of your deductible, copay and/or coinsurance.

Do I always have to pay my copay?

You pay a copay at the time of service. Copays do not count toward your deductible. This means that once you reach your deductible, you will still have copays. Your copays end only when you have reached your out-of-pocket maximum.

How often can an initial visit be billed?

An initial hospital service code may be billed once per specialty group, per admission. If she sees the patient the next day, or if her same specialty partner sees the patient the next day, bill a subsequent hospital visit. Only the admitting physician may bill the discharge service.