Why not to use GoodRx?
Asked by: Emmett Boyer | Last update: July 20, 2025Score: 4.4/5 (4 votes)
Why do pharmacies not like GoodRx?
Because this is known scam for drug abusers to get controlled substances at a lower price and sell them later on. More importantly goodrx in general is a scam. They take an estimated cost and simply mark it down. They pocket a part of switch fees that pharmacy pays. So overall on many drugs the pharmacy takes a hit.
What is the GoodRx controversy?
The telehealth and prescription drug discount provider, GoodRx, recently agreed to pay $25 million to settle class action claims originating from the company's unauthorized disclosure of consumers' personal health information, according to recent filings with the U.S. District Court for the Northern District of ...
Can pharmacies refuse to accept GoodRx?
Are pharmacies required to accept GoodRx coupons? Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.
Why is GoodRx charging me $9.99 a month?
Unless you have a discounted Membership Fee, you will be charged $9.99 for the Individual Membership or $19.99 for the Family Membership for each monthly Membership Cycle, or $89 for the Individual Membership and $179 for the Family Membership for each annual Membership Cycle prior to or at the beginning of each ...
The Truth about GoodRx | Does it actually save you money on prescriptions?
What's the catch in using GoodRx?
Keep in mind that you cannot use GoodRx and insurance at the same time. However, you can use GoodRx instead of insurance or government-funded programs, such as Medicare or Medicaid, to pay for your prescription medications. GoodRx is not insurance.
Is it hard to cancel GoodRx?
If you would like to close your GoodRx account, you can do so by logging into your account and visiting your account settings page.
What is the disadvantage of GoodRx?
Predictability. GoodRx's prices “fluctuate frequently — daily, weekly or monthly” the company's website says. So it might be hard to predict what you'll pay and where you'll have to go for your medications from month to month.
Does Walmart not take GoodRx?
GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.
Why can't you use GoodRx with Medicare?
However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid. GoodRx is not insurance. If you choose to use a GoodRx coupon or your GoodRx Gold membership, it's important to ask the pharmacist not to run your prescription through your insurance or Medicare.
Who stopped accepting GoodRx?
But throughout much of 2022, GoodRx was embroiled in a dispute with Kroger. The dispute became public in the spring of that year when Kroger suddenly stopped accepting GoodRx discounts.
What is the lawsuit against GoodRx?
Shortly after the FTC settlement was announced, a class action lawsuit was filed in the U.S. District Court of the Northern District of California against GoodRx that made similar allegations to the FTC – that personal information was disclosed to third parties without users' knowledge or consent, when they had been ...
Why is GoodRx tanking?
GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.
Why is GoodRx being investigated?
The FTC's complaint details GoodRx's pervasive sharing of user data with third parties, including vendors and social media companies. We learn in the complaint that GoodRx, like many healthcare organizations, used Meta's Pixel software to track its users.
Did CVS stop taking GoodRx?
GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!
Who is cheaper than GoodRx?
Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery.
Can a pharmacy refuse to honor GoodRx?
Participating pharmacies are contractually obligated to accept GoodRx coupons. If your pharmacist refuses to accept them, you can call GoodRx at (855) 268-2822.
Who is GoodRx owned by?
Hirsch co-founded Santa Monica, California-based GoodRx to help provide Americans with affordable access to prescription medications. Private equity firms Francisco Partners and Spectrum Equity acquired a majority stake in GoodRx in 2015 before a third PE firm, Silver Lake, made a minority investment in 2018.
Does Target accept GoodRx?
When you scroll through the list of pharmacies on GoodRx, you will see two separate CVS listings: "CVS Pharmacy" and "Target (CVS). Pharmacies inside of Target stores are listed as "Target (CVS)." If you fill your prescription(s) at a CVS pharmacy inside of a Target store, you will need to use the Target (CVS) coupon.
Why don't pharmacies like GoodRx?
“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.
Who is GoodRx's biggest competitor?
Why is GoodRx dropping?
Summary. Downgrading GoodRx to a sell rating on recent decline fundamentals. GoodRx's revenue growth is decelerating, with significant reliance on retail partnerships and cyclical transactional revenue, making it a risky investment.
How many times can you use GoodRx for a prescription?
Do they expire? GoodRx coupons themselves do not expire; you are able to re-use the coupons as many times as you would like. However, we recommend you always obtain a new coupon from the website before refilling so you are receiving the most up to date price when you pick up your prescription.
What is the monthly fee for GoodRx?
GoodRx Gold costs $9.99 per month for individuals and $19.99 per month for families. With this subscription, you gain access to better savings of up to 90 percent. Whether you go with the free GoodRx card or a paid plan, GoodRx can help you save hundreds of dollars per year on your out-of-pocket prescription costs.
Why is GoodRx price different at the pharmacy?
GoodRx drug prices are tied to the most commonly filled NDC (drug manufacturer) for the particular prescription configuration & pharmacy on the coupon. Please note that if a pharmacy does not have that particular NDC in stock, they may receive a different price when processing the coupon.