Can insurance find out about claims?

Asked by: Jacinthe Stokes  |  Last update: July 29, 2025
Score: 5/5 (52 votes)

You may want to check the property's history of insurance claims. Insurance companies look at a property's past claims and use that as a factor in deciding how much you'll pay for homeowners insurance. They get this data from the Comprehensive Loss Underwriting Exchange (CLUE).

Can insurance companies see your claim history?

Every insurer scopes out your recent claims history as well as the claims history for the home when you switch insurance companies or purchase a new policy. This helps them price your policy.

Do insurance companies tell each other about claims?

Do auto and homeowners insurance companies share my information about claims? Yes.

Can insurance companies see if you've had an accident?

Insurance companies can see pretty much everything related to your driving history on your driving record. This includes accidents, all traffic violations such as speeding tickets or crossing red lights, DUIs/DWIs, and more.

Are insurance claims discoverable?

California law expressly provides for discovery of information about the evidence and contents of any insurance agreement under which a carrier may be liable to satisfy all or part of a potential judgement or to indemnify or reimburse payments made to satisfy the judgment.

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Can insurance companies check claims?

More and more insurers are checking claims on CUE when you buy a policy. It is therefore likely that they will also check your claims history when you buy a policy or if you make a claim.

Are insurance claims confidential?

California Insurance Code Sections 791 - 791.27, the Insurance Information and Privacy Protection Act (IIPPA), provide protections for one's personally identifiable information, which is generally provided to an agent, broker or insurance company in order to apply for insurance or submit a claim.

What triggers an insurance investigation?

Inconsistencies and delayed claims can trigger alarm bells, leading the insurance company to closely scrutinize the legitimacy of your case. The duration of your recovery is not only critical for calculating the compensation but also for evaluating the credibility of your claim.

How long does an accident stay on your record?

In California, accidents typically stay on your driving record for a period of three years from the date of the accident. During this time, the accident will be considered a public record and, therefore, accessible by insurance companies, potential employers, and law enforcement agencies.

What to do if someone falsely claims you hit their car?

Report the Incident

You don't want them to hear from the other party first. Be detailed: Provide them with all the information you've gathered—photos, videos, witness names, and details about the incident. Ask for advice: Your insurance company will guide you on how to proceed and whether further action is needed.

What should I not tell my insurance company?

The insurance adjuster doesn't need to hear your entire life story. Sharing personal anecdotes or irrelevant experiences might even hurt your claim. Stick to the facts and avoid extra details about your family, job history, prior injuries, or unrelated accidents.

How does insurance verify claims?

Insurance claims investigations rely on evidence, interviews, and records to conclude whether a claim is legitimate or illegitimate. There are several types of insurance investigations depending on the claim being made.

What not to tell a claims adjuster?

Some key phrases to avoid saying to an insurance adjuster include: “I'm sorry.” “It was all/partly my fault.” “I did not see the other person/driver.”

What information do insurance companies have access to?

An insurer can only access your medical records if you give your permission for them to do so. If you agree to let them go through your medical history, they'll contact your doctor and will look at your records over the last five to ten years.

How long do insurance claims stay on your record?

In California, most accidents and minor violations stay on your driving record for three years.

Can your company see your insurance claims?

The short answer is generally no. In most cases, your employer cannot view the specific details of your health insurance claims.

How do I remove an accident from my insurance record?

While some insurance companies will offer a promotional program called "accident forgiveness" in situations where drivers are not found at fault, you cannot remove an accident occurred from a driving record. Your driving abstract is not like a criminal record that can be sealed or expunged.

How many accidents before insurance drops you?

Every insurance company sets its own benchmark for triggering a cancellation, but it is more likely that you'll face cancellation or non-renewal if you've made three or more claims within a three-year period. Most cancellations occur within the first 60 days of a policy, usually due to non-compliance.

How long does car insurance stay high after an accident?

Some tips to try and lower your insurance rates include shopping around and adjusting your coverage. The DMV will hold onto the record of the incident for around 3 years, depending on the severity of the accident.

Can insurance companies see claims?

In regards to your insurance claims, though, insurance companies can see a CLUE report (Comprehensive Loss Underwriting Exchange) that tracks seven years of claims information, such as the type of claim and the payout that was made.

Are insurance investigations discoverable?

Consequently, documents prepared in the ordinary course of an insurance company's investigation to determine whether to accept or reject coverage and to evaluate the extent of a claimant's loss are not privileged, and, therefore, discoverable.

Do insurance companies report to the police?

Insurance companies will often provide the reports, with the policyholder's authorization, to assist police in completing their official accident report and determining fault. However, without consent from the insured driver or owner of the vehicle, an insurance company cannot release the claim details or report.

How do insurance companies check claims?

The Claims and Underwriting Exchange (CUE), is the central database of motor, home, personal injury and industrial illness incidents reported by insurers which may give rise to a claim. This data is held for 6 years from the date the claim was closed.

Can an insurance company see your medical records?

The answer varies depending on the state. In California, the retention period can be anywhere from two to ten years, depending on the type of procedure or healthcare provider. However, an insurance claim medical report should only look as far back as the injury in question.

Do insurance companies like claims?

Insurance companies want to avoid paying out large claims, even if they are valid. To protect their profits, insurance companies may engage in and effort to delay the settlement, deny a legitimate claim, or decrease the compensation they offer in hopes that accident victims will accept a lower offer.