Can you decline a car insurance claim?

Asked by: Branson Hegmann  |  Last update: July 11, 2025
Score: 4.7/5 (61 votes)

You can reject an insurance settlement offer if you believe it is inadequate to cover your losses. When you decline an offer from an insurance company, it is an opportunity to commence settlement negotiations.

Can you decline an insurance claim?

Accident victims might choose to reject an insurance settlement offer if it does not cover all accident-related losses, including medical care, lost wages, and other damages. This is especially true if the victim has suffered serious, potentially catastrophic injuries and has not reached maximum medical improvement.

What happens if you don't accept a settlement?

Rejecting a low settlement typically sparks deeper negotiations, often requiring more evidence or expert opinions to strengthen your case. If the insurer still refuses a fair agreement, you may file a lawsuit. While litigation can prolong the process and increase expenses, it can also result in a higher payout.

How do you politely decline a settlement offer?

If you choose to reject the low settlement offer, you must communicate your decision to the claims adjuster. Your legal representative can help you write a letter that states your intentions. Within the letter, you can indicate that you reject the offer and highlight why you deserve a higher settlement amount.

What happens if you don't respond to a car insurance claim?

Because California's insurance coverage is based on a “fault” system, the individual responsible for the accident can be sued for property damage, medical bills and other related expenses.

How Do Car Insurance Claims Work? | Claim Process in a Nutshell!

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Do you have to accept a car insurance claim?

You do not have to accept any offer from an insurance adjuster. You have several options when the insurance company makes a settlement offer. These include: Accepting the offer if you believe it is fair based on your damages.

Do insurance companies intentionally deny claims?

Insurance companies often let people down at the time when they need help the most. While frustrating, a denied claim doesn't always mean the insurer has broken any rules. But all too often, insurers do unfairly and intentionally deny, devalue or slow-pay valid claims.

What happens if you don't agree with an insurance adjuster?

File a Complaint: If necessary, file a complaint with the insurance company or regulatory authorities. Don't Settle for Less: Refrain from accepting a low settlement offer without proper evaluation. Be Prepared for Legal Action: If negotiations fail, be ready to file a lawsuit to protect your interests.

What happens when you reject a car insurance settlement offer?

When you decline an offer from an insurance company, it is an opportunity to commence settlement negotiations. Rejecting a settlement offer signals to an insurer that you will advocate for a fair settlement value that matches your losses.

How to make a counter offer on an insurance settlement?

Countering a Low Insurance Settlement Offer
  1. State that the offer you received is unacceptable.
  2. Refute any statements in the adjustor's letter that are inaccurate and damaging to your claim.
  3. Re-state an acceptable figure.
  4. Explain why your counteroffer is appropriate, including the reasons behind your general damage demands.

What happens if you don't settle with an insurance company?

If you and the insurance company ultimately can't agree on a settlement amount, your next option for seeking compensation is to file a personal injury lawsuit. This is a significant escalation of your claim and shouldn't be done lightly. However, in some cases, it's necessary to get the money you deserve.

Is it good to accept a settlement offer?

Generally, you should accept the offer only after you know the cost of your damages and understand your future care needs. If the settlement offer is fair and can help you avoid going to court, accepting it could resolve the matter.

Is accepting a settlement bad for your credit?

Debt settlement can eliminate outstanding obligations, but it can negatively impact your credit score. Stronger credit scores may be more significantly impacted by a debt settlement. The best type of debt to settle is a single large obligation that is one to three years past due.

Can I decline a settlement agreement?

If you disagree with the offer, you can decline it. However, rejecting a settlement offer isn't as simple as saying, “Sorry, I won't accept it.” Instead, before rejecting a settlement offer, it's important to think through this decision.

Should I accept the first offer from the insurance company for a car?

No. The initial offer is usually only a fraction of what you deserve. The first offer is only the bare minimum the insurer is willing to provide to settle the case. The insurance company may want to see if you will take the smallest amount of money before speaking to an attorney.

Why would an insurance company not want to settle?

The insurance company may choose not to settle your claim if they find proof of pre-existing injuries. As its name suggests, a pre-existing injury is a condition or injury that was present prior to the accident.

What is a reasonable settlement offer?

The settlement amounts should reflect the damages suffered by the plaintiff, including medical expenses, lost wages, pain and suffering, future medical care, and other related costs. The key to fair financial compensation is to determine whether the offer is reasonable and aligns with the extent of the damages.

How do I decline an insurance settlement offer?

How to Decline a Settlement Offer
  1. Craft a Written Response: Begin by drafting a clear, written response to the insurance company, explicitly stating your decision to decline the offer. ...
  2. Gather and Submit Documentation: To strengthen your rejection, provide updated documentation that supports your claim's value.

Why do insurance companies drag out settlements?

By dragging their feet, some insurance providers may hope that the delay just makes you more desperate for any settlement amount they offer. They hope you'll accept the check even if the amount is lower than you deserve. This helps keep their total annual payouts lower and their profits higher.

What should you not say in a claim?

Some key phrases to avoid saying to an insurance adjuster include:
  • “I'm sorry.”
  • “It was all/partly my fault.”
  • “I did not see the other person/driver.”

How do I disagree with my car insurance claim?

Dispute the Decision and File a Complaint

Many policies allow you to request arbitration through the insurance company. You'll present evidence to an independent adjuster, who then makes a binding settlement determination. You can also file a complaint with your state department of insurance.

What happens if I reject my insurance offer?

When you decline the insurer's offer, it typically signifies dissatisfaction with the proposed amount, prompting further discussions. These negotiations may involve back-and-forth exchanges between you and the insurance company, with both parties striving to reach a mutually agreeable resolution.

Can I refuse an insurance claim?

You have the right to refuse an insurance company's settlement offer. There is no obligation to accept an offer, and doing so can lead to a less favorable outcome. The offer is merely a proposal; accepting it is a personal choice. There is a common misconception that you cannot deny a settlement offer from the insurer.

Why would a car insurance claim be denied?

If your car insurance claim is denied for any reason, you will receive a claim denial letter from the insurer. Your claim could be denied because your policy is lapsed, you don't have enough coverage or for some other reason. If your claim is denied, you can appeal the decision—a lawyer can help but is optional.