Does insurance cover lost and stolen phones?

Asked by: Mrs. Norene Yundt PhD  |  Last update: February 11, 2022
Score: 4.4/5 (57 votes)

What does cell phone insurance cover? Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that's where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.

Can you claim insurance if you lose your phone?

If your phone is insured or covered by your home insurance policy you'll usually be able to claim for a new one. Contact your insurance provider to find out what cover you have and how they can get you a replacement. If your phone was stolen you'll need to give them the crime reference number.

What happens if I find my lost phone after insurance claim?

If the found item is kept or sold this can be viewed as insurance fraud, claiming an item as lost just to receive a replacement, regardless if this was intended or not. Again, simply call the insurance company and explain you found the item. A representative will help from there.

What should I do when my phone is stolen?

What to do if your phone is lost or stolen
  1. Step 1: Call your phone or use your carrier's mobile app to send an alert. ...
  2. Step 2: Text your cell phone. ...
  3. Step 3: Use your phone's built-in find my phone feature. ...
  4. Step 4: Remotely erase the data from your phone. ...
  5. Step 5: Lock your phone & change passwords.

Is it cheaper to repair or replace a phone?

In general, our opinion is that repairing your device is more efficient and money-saving. For the money part, most common fixes are way cheaper than replacing the device or purchasing a new one.

My Wife's Phone Was STOLEN.....What Happened Next Was Amazing!

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What happens when you claim an iPhone lost?

When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device.

Do insurance companies blacklist phones?

Most insurers also ask for an International Mobile Equipment Identity (IMEI) number, which is unique to each device and can be blacklisted in cases of theft. This creates a point of reference if the customer tries to make a claim for damage that occurred before the policy's inception, or applies for a theft claim.

What happens if I find my lost phone Asurion?

For tier 2 and tier 3 phones (high-end Android phones and all iPhones), if you have the device or if the device is found, you are required to return the device to Asurion or you will be charged the retail value of the non-returned device.

Are lost phones blacklisted?

What is blacklisting? Blacklisting works by blocking your phone's unique identifier (IMEI number). When a phone is blacklisted because it has been lost or stolen, it cannot make or receive calls or use data.

What happens if I lost my iPhone and I have insurance?

iPhone Theft and Loss Claims

Is your iPhone lost or stolen? If it's covered by AppleCare+ with Theft and Loss, you can file a claim for an iPhone replacement. Use the Find My app or go to iCloud.com to mark your iPhone as lost. Do not remove your device from your account until your claim has been fully approved.

How do I make a successful mobile phone insurance claim?

As soon as you find your phone is missing you need to call your operator to stop service, call the police to report it stolen (don't call 999, get the regular station number from directory enquiries), and then call your insurer to start the claim process.

Do insurance companies check serial numbers?

Serial numbers

When you submit a claim, one of the first things your insurer will look at is whether you have provided the serial number of the item you are claiming for. This is especially important for electronic equipment like computers, mobile phones as well as some vehicles and industrial machinery.

Why does my phone have two IMEI numbers?

Found in every phone, IMEI (International Mobile Equipment Identity) is a unique 15-digit that helps in identifying a device on a mobile network. ... If you are using a dual SIM phone, then it will have 2 IMEI numbers. One for each SIM, which means each slot has its own ID.

What does insurance on an iPhone cover?

Complete Protection covers accidental damage, battery replacement, mechanical failure, accessories, and even loss and theft. Service fees are $149 or $199, and replacement deductibles are $199 or $249, depending on the iPhone.

What must customers do before their iPhone is lost or stolen so their claim is eligible for coverage?

For your claim to be eligible for coverage, you must have Find my iPhone switched on prior to the device being lost or stolen. The original product becomes our property and the replacement product is your property, with coverage effective for the remaining period of the Plan Term.

Does Apple replace phones for free?

If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. ... If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple.

Can a smashed phone Be Fixed?

Cracked or broken mobile device screens can be costly to fix, but a few inexpensive do-it-yourself strategies can eliminate a repair shop visit and salvage your tablet or phone. Third-party repair shops typically replace glass on a tablet for about US$100-$200, depending on the model.

Are smartphones worth repairing?

Repairing Saves Money

Your current smartphone can still get the job done like it was before. ... So, if your device has broken screen, liquid damage, charging problems, battery issues or any other similar fault, then it is best to go for repairing rather than spending hundreds of bucks on getting a new smartphone.

Why do insurance companies ask for serial numbers?

Record serial or model numbers

Record the serial or model numbers of your electronic equipment, small and large appliances. If your policy includes replacement cost coverage, your insurance company will need this information to estimate the cost of a suitable replacements for your possession.

Can insurance companies access your bank account?

Bank statements and phone records are very standard information that insurance companies generally request from insured persons particularly those who make a claim for a single vehicle collision or theft. Bank statements are relevant to determining whether an insured has a motive for making a fraudulent claim.

How many times can I claim phone insurance?

You can file 3 insurance claims in a 12-month period (excluding cracked-screen repair claims) with a device claim maximum of $400 or $3,000 per claim, depending on device type.

How do I get a free replacement phone from Asurion?

To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you're having with your phone and request a phone replacement if you wish.

How do I write a mobile insurance claim letter?

To Whom It May Concern,

(Describe your actual condition and situation). I am writing this letter to claim my insurance for my lost phone and requesting you to kindly send me a new phone as soon as possible. My insurance number is (Enter Insurance Number Here). Waiting to hear back from the department.