How do I contact gap insurance?

Asked by: Samson Kshlerin  |  Last update: February 11, 2022
Score: 4.2/5 (7 votes)

If you need to inquire on the status of your claim, feel free to call us toll-free at 800-323-5771 or email us at gap.claims@protective.com.

How do I find my gap insurance?

To find out if you have gap insurance, you should check both your existing car insurance policy and the terms of your loan or lease. Drivers can get gap insurance through their insurance company as an add-on or separately through their auto lender, so it's important for drivers to check both places.

How do I file a gap insurance claim?

To file a gap insurance claim, drivers must contact their insurer and provide documentation showing the car's value and its coverage details. Depending on the insurance company, you might be able to file a gap insurance claim in person, over the phone, or online.

Do I have to call my gap insurance?

Yes. Your best bet is to call your auto insurance company and ask whether you can add it to your existing policy. Your insurer should be able to tell you what your options are and how much adding gap coverage may cost.

Can gap insurance deny claim?

There are many different reasons why your loan/lease coverage and gap insurance claims could be denied. ... Every insurance carrier and policy has different stipulations. While your car insurance company may deny a claim, your gap insurance company could still approve one.

GAP Insurance 101

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How long does it usually take for gap insurance to pay?

Gap insurance takes 5-45 days to pay the policyholder after a claim is filed. For drivers to receive a gap insurance payout, the car first needs to be declared a total loss, and the insurance company needs to accept the claim.

How long does it take to process a gap insurance claim?

Most insurers will process a payment within 30 to 45 days of a claim being filed. Remember that gap insurance can only pay out after the rest of the claim is settled, because it fills in the gap between what you received for the damage and what you still owe on your loan or lease.

How is Gap refund calculated?

To determine your due GAP refund, you have to check the policy expiration date and how much you paid for the GAP insurance, then divide that amount by the number of months your policy covers. You should calculate your due refund by multiplying the price per-month by the number of months you won't be using the premiums.

How Does gap insurance work if car is totaled?

If your car is totaled or stolen, gap insurance coverage will pay the difference between the actual cash value (ACV) of the vehicle and the current outstanding balance on your loan or lease. Sometimes it will also pay your regular insurance deductible.

Does gap insurance cover the entire loan?

When your loan amount is more than your vehicle is worth, gap insurance coverage pays the difference. For example, if you owe $25,000 on your loan and your car is only worth $20,000, your policy's loan/lease payoff coverage covers the $5,000 gap, minus your deductible.

When can I claim on gap insurance?

When can I claim on my Gap Insurance? You can only claim on your Gap Insurance once your car has been declared a total loss by your motor insurer. Typically this will be as a result of a road traffic incident (fault or non-fault), fire, theft or vandalism.

Can I file gap insurance after an accident?

No, you cannot get gap insurance after an accident and have it applied to the accident you were just in. You may be able to get gap insurance for future accidents, but only after a minor accident in a fairly new car – not if your car was totaled.

How much is gap insurance monthly?

It costs as little as $3.00 per month or $36 per year in your car policy compared to hundreds when added to a car loan. Our review of GAP coverage offered through car dealerships and banks ranges between $400 to $900 as a one- time charge which is then added to the car loan.

Do I get money back if my car is totaled?

Typically, the lender will be reimbursed first, with any remaining money then being paid to you. It's possible that you may still owe your lender more for the car than the insurance payment you receive. In that case, you are responsible for paying the remaining balance on the car lease or loan.

What happens if your financed car is totaled?

If your car is totaled near the end of your financing agreement, you likely owe less on the vehicle than the car's fair market value (FMV). In that case, the insurance company should send the settlement check to your auto lender. Your lender deducts the amount you owe, and you receive a check for the difference.

Is gap insurance included in car payment?

Gap insurance is an optional car insurance coverage that helps pay off your auto loan if your car is totaled or stolen and you owe more than the car's depreciated value. ... Gap insurance helps pay the gap between the depreciated value of your car and what you still owe on the car.

Can you cancel gap insurance at any time?

However, this can vary based on the company. Some companies will offer a prorated refund depending on your cancellation circumstances. Can you cancel gap insurance at any time? Yes, you can typically cancel your gap insurance at any time if you find you no longer need it.

Does Refinancing a car affect gap insurance?

When you're refinancing a car loan on a vehicle that has gap insurance coverage, you're refinancing the loan on the vehicle, not the gap insurance. That's because the gap policy taken out was connected to the original loan and, when that loan is paid off, the gap insurance policy is no longer in effect.

Can you get money back from an unused car warranty?

How to get your money back. You can cancel an extended warranty at any time and you'll get a prorated refund for the unused portion of your policy. If the warranty was included in your loan, your car payment won't drop, but you may pay off the car sooner after the refund is deducted from your balance.

What do you do if someone hits your parked car?

Steps to Take at the Scene
  1. Call the police. An officer will document the incident and create an official accident report, which you will typically need to have when filing your claim with your insurance company, says the Insurance Information Institute (III). ...
  2. Document the accident. ...
  3. Notify your insurer.

WHO issues a gap refund?

The insurance provider will cancel your insurance policy and issue a refund, usually in the form of a check, for the remainder of your gap insurance coverage. In many cases, it can take from between 4 to 6 weeks to get your refund back.

Is gap insurance a one time fee?

Purchasing standalone gap insurance: Some auto insurers don't offer gap insurance as part of your overall policy but do offer it as a standalone, separate coverage option. When you choose this option, the average cost of gap insurance is a one-time fee of $200 to $300.

Will Progressive give me an extension?

Progressive will allow customers to extend their due date up to 10 days later. The only time this doesn't apply is on the first payment of a renewal term. So if your bill is due on April 1, you can extend it until April 11 without a late fee. Just call and ask.

What is Progressive email?

Email: customerservice@progressive.com.