How do I contact Medicaid in NY?

Asked by: Raven Beahan  |  Last update: February 25, 2025
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Call the HRA Medicaid Helpline at 1-888-692-6116 for more information or visit a Medicaid Office to apply. You can apply online with ACCESS HRA.

What is the phone number for Medicaid in NY?

Initial Eligibility Unit

You can call 311 for the nearest Medicaid Office, or visit our Medicaid Office page for the complete list. For help applying, please see this list of facilitated enrollers. For more information, call the Medicaid Helpline at 888-692-6116 or visit the NYS website.

What is NY State Medicaid number?

Medicaid Program Important Phone Numbers
  • New York Medicaid Choice 1–800–505–5678.
  • New York State Department of Health – Medicaid Managed Care.

How can I check if my Medicaid is active in NY?

Call the New York State Health Department's Growing Up Healthy Hotline at 1-800-522-5006, or contact your local county Department of Social Services. In New York City, call the Information Hotline at 311 or (718) 557-1399.

What income is too high for Medicaid?

In general, however, the income limits are low. In most states in 2025, the income limit for receiving long-term care at home or in a nursing home through Medicaid is $2,901/month.

How To Apply for Medicaid in New York (Very EASY!)

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How does NY Medicaid verify income?

The Medicaid program has access to Internal Revenue Service records and will use the applicant's Social Security Number to find any unreported sources of income.

Can Medicaid check your bank account?

Yes, if you're submitting a Medicaid application, the agency you're sending it to can check your bank account.

How long does it take to get approved for Medicaid in NY?

If you are pregnant or applying on behalf of children, a determination should be made within 30 days from the date of your application. If you are applying and have a disability which must be evaluated, it can take up to 90 days to determine if you are eligible.

What are the four types of Medicaid?

There are four types of Medicaid delivery systems:
  • State-operated fee-for-service (FFS)
  • Primary care case management (PCCM)
  • Comprehensive risk-based managed care (MCO model)
  • Limited-benefit plans.

Is NY Medicaid free?

Medicaid is free health insurance for children and adults who meet income and other eligibility requirements. It may also provide up to 90 days of retroactive coverage for unpaid medical bills. You must request this coverage when you apply for Medicaid.

How can I check my Medicaid status?

Log into your state's Medicaid portal

Many states have online portals where you can check your Medicaid coverage status. If you already created an account when you applied, log in to see any updates or changes to your status. Look for a section that shows your coverage details or current eligibility.

Is social security considered income for Medicaid?

It is essential to know that Social Security benefits are not exempt from Medicaid. Payments you receive from Social Security are counted as income.

How do I contact Medicare NY?

1-800-MEDICARE (1-800-633-4227)

If you want Medicare to be able to give your personal information to someone other than you, you need to fill out an "Authorization to Disclose Personal Health Information." Get this form in Spanish.

Can seniors get Medicaid in NY?

NYC's Facilitated Enrollment for the Aged, Blind and Disabled Program: For free help applying for Medicaid or for help to cover Medicare costs. You must be 65 and over and/or living with a disability or blindness.

How do I contact Medicaid Choice in NY?

You can also call us, New York Medicaid Choice, if you need help. You can call us at 1-888- 401-6582 (TTY: 1-888-329-1541).

What does Medicaid not cover?

Though Medicaid covers a wide range of services, there are limitations on certain types of care, such as infertility treatments, elective abortions, and some types of alternative medicine. For example, the federal government lists family planning as a mandatory service benefit, but states interpret this differently.

How do I find my NY Medicaid ID number?

All Medicaid recipients are assigned a unique CIN even if they are enrolled in a Medicaid managed care (MMC) plan. The CIN is located on all member cards including MMC plan cards. On some MMC cards it's called CIN however other MMC cards may identify it as Program ID, Member ID, or ID#.

Does Medicaid check your income every year?

Yes, income and assets have to be verified again for Medicaid Redetermination. After initial acceptance into the Medicaid program, redetermination is generally every 12 months. The redetermination process is meant to ensure the senior Medicaid beneficiary still meets the eligibility criteria, such as income and assets.

How do I protect my bank account from Medicaid?

One such option to protect assets is a Medicaid Trust. By placing some of your assets in an appropriate trust, you can protect them from Medicaid and have them not be counted when you are applying for benefits.

How do I contact Medicaid in New York?

Call the HRA Medicaid Helpline at 1-888-692-6116 for more information or visit a Medicaid Office to apply.

What is the maximum income to qualify for Medicaid in NY in 2024?

For 2024, the income limits for both Community and Institutional Medicaid are: Married (both spouses applying): $2,351/month. Married (one spouse applying): $1,732/month for the applicant. Single: $1,732/month.