How do I get OPM to respond?

Asked by: Norval Reichert  |  Last update: September 21, 2023
Score: 4.2/5 (11 votes)

Our number is 888-767-6738 but you may also contact us via email at retire@opm.gov. We are confident that we will decrease our call and claim volume. In the meantime, our commitment and service to you is our highest priority and we thank you for your patience.

What is the average processing time for OPM?

It takes around 60 days (2 months) to process applications for common cases. Your application could take longer if: We need additional information from you or your former employing agency.

Where can I complain about OPM?

What can I do? Complaints alleging prohibited personnel practices should be directed to the Office of Special Counsel (OSC). OSC receives, investigates, and prosecutes allegations of prohibited personnel practices. Information can be found at https://osc.gov/.

Why is my OPM retirement taking so long?

OPM's backlog is attributed to the agency's reliance on the manual processing of paper-based applications, insufficient staffing, and submissions of incomplete applications.

What is the phone number for OPM court ordered benefits?

You should call us at (202) 606-0222. If we do not have a court order for child support, alimony, or bankruptcy, you can send a facsimile to us at (202) 606-7958 when a garnishment is involved.

How long does it take to get a decision on an OPM appeal?

22 related questions found

How do I check the status of my OPM investigation?

If the agency has submitted an investigation request on you, you can check the status of your case by calling 724-794-5612, extension 7000.

Can I sue OPM?

Pursuant to 28 U.S.C. § 2675, an individual seeking to claim damages allegedly caused by an OPM employee acting within the scope of his or her official duties must first present a written claim for money damages to OPM. OPM must issue a final denial of the claim before the claimant may sue OPM.

How long does OPM retirement processing take 2023?

*Initial retirement cases produced in less than 60 days, on average took 38 days to complete; whereas cases that were produced in more than 60 days, on average, took 126 days to complete.

How long does it take to get your first retirement check from OPM?

Your First Check

Delays also can occur once your retirement application gets to OPM, due to workload backlogs, missing information and processing issues that require additional steps or agency input. It's wise to prepare for a wait that could be anywhere from three months to more than six months.

What is the retirement pay raise for 2023 OPM?

For the year 2023, annuitants who retired under CSRS will receive 8.7 percent increase and those who retired under FERS will receive a 7.7 percent increase.

How do I email OPM help desk?

Here's a hint: The best times to reach us are first thing in the morning as we open at 7:30am EST, or Thursdays and Fridays in the afternoon. Our number is 888-767-6738 but you may also contact us via email at retire@opm.gov. We are confident that we will decrease our call and claim volume.

Who oversees OPM?

Related Information. Kiran Ahuja serves as the Director of the U.S. Office of Personnel Management (OPM). After more than two decades in public service and executive nonprofit work, she was nominated by President Joe Biden for her current role before being confirmed by the United States Senate on Tuesday, June 22, 2021 ...

How do I email a complaint to OPM?

If you still disagree with the plan's decision, the disputed claims section of the brochure will tell you how to write to the U.S. Office of Personnel Management to ask us to review the claim. If you have a complaint that is not related to a disputed claim, email your complaint to FEHB@opm.gov.

What is the 59 minute rule DOD OPM?

Supervisors may grant brief excused absences on an ad hoc basis for periods of up to 59 minutes. The authority can be used for all employees as long as the reasons are justifiable. Cases of occasional tardiness to work, for example, due to a flat tire or problem at home, can also be covered by the rule.

What is the 60 day rule for OPM?

If you are a new employee, you may enroll in any available plan, option, and type of enrollment within 60 days after your date of appointment, unless your position is excluded from coverage.

Where is my OPM retirement check?

Check your interim retirement pay status
  • Sign in to your online account. Go to OPM Retirement Services Online.
  • Click Interim pay Case Status to view your case status. Contact us if you have any questions about your application processing.

How many OPM pay periods?

There are usually 26 pay dates each year. Over a period of several years, employees can expect to experience 27 pay days in a calendar year.

Does OPM check credit?

A search of the records of commercial credit reporting agencies is an integral part of almost all background investigations. The credit check done by the National Background Investigations Bureau is considered a "soft check" and does not affect your credit.

What is the backlog of OPM retirement?

As recently as March 2022, the backlog sat at 36,349 pending claims. Despite continuing to chip into the backlog—OPM's goal is a “steady state” of 13,000 pending claims at any given time—the agency saw its performance slip slightly in terms of the average time it takes to process a retirement claim.

How long after you retire do you get your first check?

If you set benefits to begin at full retirement age (FRA) — 66 and 4 months for people born in 1956, 66 and 6 months for those born in 1957 and gradually rising to 67 for people born in 1960 and later — your first payment generally will arrive in the month after you attain that age.

How long does it take to get federal retirement benefits?

Worth repeating: It can take up to six months before you receive your full retirement benefits. Because of this, it may be helpful to file your paperwork 60-90 days prior to your retirement date. It's also a good idea to have a financial plan in place to cover you while you wait for your annuity to kick in.

Can OPM deny disability retirement?

There are many reasons OPM will deny an application for federal disability retirement benefits. One reason could be that there wasn't enough evidence explaining how your medical conditions prevent you from performing the material duties of your federal job for at least a full year.

Is OPM understaffed?

The OPM office is terribly understaffed and overwhelmed with the quantity of applications. The government shut downs under the sequester makes the situation even worse. The OPM is under the Executive Branch, and just like all other areas of government, are under a tight budget and often, a hiring freeze.

What does OPM class action lawsuit could give cash to clearance holders?

Eligible claimants under the Settlement will receive $700 or the actual amount of the claim—whichever is greater—up to a maximum of $10,000, unless the total value of all valid claims, plus any incentive awards to named plaintiffs, exceeds the amount of money in the fund. You can file your claim here.