How long does it take for an insurance adjuster to call you?
Asked by: Sigurd Rutherford | Last update: December 26, 2025Score: 5/5 (30 votes)
Why is my insurance adjuster taking so long?
Here are some common reasons they might try to drag out settling your claim: Insurance companies are a business. Auto insurance companies are profit-driven entities whose goal is to make money. They may delay settling your claim to minimize their financial losses.
How long does an insurance adjuster have to contact you?
Typically, under the terms of the insurance policy and/or by state law, the adjuster must complete an initial review and send a response within a reasonable amount of time – usually on the order of 30 days.
What not to say when talking to an insurance adjuster?
Some key phrases to avoid saying to an insurance adjuster include: “I'm sorry.” “It was all/partly my fault.” “I did not see the other person/driver.”
How do I get my insurance adjuster to respond?
How to get an Insurance Adjuster to Call You Back
What to do when your insurance adjuster won't call?
- Keep a log of all your attempts to contact the adjuster. ...
- Call the insurance company's customer service line and ask to speak to a supervisor. ...
- Send a certified letter to the insurance company with a return receipt requested.
Can you negotiate with adjuster?
Yes, you absolutely can and should negotiate with insurance adjusters. Negotiation is a normal part of the claims process. The first offer is usually not the final one. Insurance companies often start low to see if you'll accept less than what you're entitled to.
When should you call an insurance adjuster?
Once you file a claim, the insurance company will assign an adjuster to assess the damages. However, this process can take time, especially if there's a high volume of claims. By calling an insurance claims adjuster first, you can expedite the process and ensure that your claim is processed quickly.
How to argue with an insurance adjuster?
If an adjuster offers less than you believe is fair, don't be afraid to push back. Voice your disagreement calmly and respectfully. Explain your reasoning and provide evidence to justify asking for a higher settlement. Make a reasonable counteroffer based on your documentation.
What should you not say to a loss adjuster?
Understand that everything you say whether in person or over the phone, can be used against you in their final assessment. Avoid providing incomplete or potentially detrimental information that could be used to lower the settlement offer, like failing to mention pre-existing damage.
Can I sue my insurance company for taking too long?
The answer to this question is complex, but California health insurance providers are bound by state law to respond to claims within a specific amount of time. If they fail to do so, you may have the basis for a lawsuit against your insurer due to bad faith.
How long does it take for an adjuster to write a check?
Payments Must Be Made Within 30 Days of Settlement
On average, insurers send a check quicker, in about two weeks. Despite this, there are situations, such as when liens are involved, where it may be longer before you actually see the money.
How long does it take to receive compensation?
It takes between two weeks and a month for compensation to be paid if your claim is settled in your favour.
How long does it take to hear back from an adjuster?
Usually, you'll hear from an insurance adjuster within three days of making the claim to discuss matters. If they need to survey the damage, it can be a few more days. If you use a repair garage that is affiliated with (or at least approved by) your insurance company, the process can speed up a bit.
Why is my claims adjuster ignoring me?
Understand potential reasons you are being ignored
Insurance companies may ignore even valid claims for a range of self-serving reasons: They want to avoid paying out money whenever possible to maximize profits. They are chronically overwhelmed and disorganized with high claim volumes.
How long does it take an insurance adjuster to make an offer?
Some insurance adjusters respond to demand with an offer of compensation well within the allotted thirty (30) day time frame, while others, taking the previously mentioned factors, can understandably exceed the given period.
What not to say to insurance claim adjuster?
- admitting fault,
- anything about your injuries,
- anything on the record,
- speculating about the crash,
- that you do not have a lawyer,
- providing unnecessary information,
- accepting a settlement, and.
- sharing medical records.
How do I reject a low settlement offer?
If you choose to reject the low settlement offer, you must communicate your decision to the claims adjuster. Your legal representative can help you write a letter that states your intentions. Within the letter, you can indicate that you reject the offer and highlight why you deserve a higher settlement amount.
How do adjusters determine damage?
Interview those involved: The adjuster will collect recorded statements from people involved in the loss, such as drivers, passengers, and witnesses. They may also review the scene of the accident, police reports, or video footage of the loss, along with any other information related to the loss.
How long do insurance adjusters take?
Standard Waiting Time
Typically, after reporting a claim to your insurance provider, you can expect a claims adjuster to reach out within 24 to 48 hours. This initial contact will be to gather more details about the incident and potentially schedule a time for an in-person inspection of the damages.
What to do before insurance adjuster comes?
Safety First: Before the adjuster comes over, make sure your place is safe for inspection. If there are any dangers from the damage, like wet floors, take steps to prevent accidents while they assess it. Document the Damage: Take some photos and jot down notes about the damage before the adjuster shows up.
How do I follow up with my insurance adjuster?
This is not to say you should pester your adjuster for hourly follow-ups, but keeping in regular contact with your adjuster is the best way to make sure your loss isn't being overlooked. If your independent adjuster simply won't make contact with you, call your insurance company and let them know.
Do insurance adjusters lowball?
Insurance adjusters are often given bonuses or other incentives based on how much money they save the company by getting claimants to accept low settlements. Making lowball offers is a key way insurers try to minimize payouts and protect their bottom line.
What is a reasonable settlement figure?
A reasonable proposed settlement figure is one that takes into account the amount of awards juries in your area have made in recent, similar cases. Your initial settlement demand should be a number that's high enough to leave you room for negotiation.