How many Asurion claims a year?

Asked by: Ryleigh King  |  Last update: February 11, 2022
Score: 4.6/5 (33 votes)

Month-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim). If you make one claim per year, you'll pay between $270 and $330 for a new phone -- and the phone may not even be new.

How many claims can you file with Asurion Verizon?

You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines.

How many times can you claim insurance on a phone?

How many claims can I file with Wireless Phone Protection? You can file up to 3 claims in a 12-month period (not including cracked-screen repairs) with a device replacement maximum of $400 or $3,000 per claim, depending on device type.

Why does Asurion deny claims?

Conveniently, Asurion is denying the claim because an AT&T SIM wasn't in the phone during the time of theft. They are claiming they insure the phone number and not the device. An absolute pile of bullsh&t that is. The phone number costs nobody anything.

What happens if you don't return phone to Asurion?

Simple. Be honest and return the damaged phone to Asurion, or they will charge you a couple hundred dollars as a penalty. HOWEVER, if you owe $1400 to AT&T they can blacklist your new replacement phone if you default on your bill.

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40 related questions found

Does Asurion replace lost phones?

Don't panic. If you have an Asurion mobile protection plan, you don't have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We'll fix your broken device or send you a replacement as soon as the same day.

How much does Asurion charge if you don't return a phone?

You will receive a prorated refund of any amounts paid for that coverage. If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.

Does Amazon own Asurion?

The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.

Will Asurion upgrade your phone?

In a few exceptional circumstances, you might be able to get a higher tier phone, BUT your deductible may be higher should you have to file a claim on the replacement device in the future. Under no circumstances will an Android phone be replaced with an iPhone even if the deductible of $199 is the same.

How many claims can you file with Asurion AT&T?

(Note: Mobile Insurance customers may file two claims within any consecutive 12 months with a maximum device value of $2,500 per claim).

What is the warranty on Asurion replacement phones?

Asurion Insurance replacement devices, including Apple devices: Typically a one-year warranty on the device after the replacement date.

Can I get my money back from Asurion?

Can I cancel my plan? You may cancel your plan anytime (with a full refund if canceled within the first 30 days). After 30 days of coverage, you will receive a prorated refund.

What does Asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you'll be told if Asurion is electing to repair or replace the device— and you don't get to have any say. If it's the latter, they'll ship it out to you overnight.

Does Asurion cover water damage?

Water submersion, spills and other accidental water damage is typically covered in Asurion plans. Some plans also include loss and theft protection.

How long do I have to return phone to Asurion?

First, with very few exceptions, claims must be reported within 60 days of the date of loss. Second, when you receive your replacement device, you'll be required to return your damaged device with the prepaid shipping label that comes with the replacement.

What is the number for Asurion phone claim?

An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we'll be happy to help.

Why are refurbished phones so cheap?

Affordability: One of the main reasons to opt for a refurbished phone is because of its affordability. A refurbished phone costs a lot less than the same device in brand-new condition. This makes it an attractive proposition for consumers to get access to models; they could only aspire for, hitherto.

Does Asurion cover stolen phones?

Will insurance cover my lost or stolen phone? ... Asurion offers cell phone insurance that covers not only loss and theft, but protection from everyday mishaps like cracked screen repair and coverage for water damage, with you receiving a replacement device in as little as 24 hours.

Can I sue Asurion?

If you have received poor service after purchasing an insurance plan from Asurion, you can take them to small claims court. In order to file a claim against Asurion, you must first prove that the company agreed to repair or replace your device within one year of purchase but refused to live up to its promises.

Who is Asurion owned by?

Asurion is indirectly owned by NewAsurion Corp, whose ownership includes Madison Dearborn Partners, Providence Equity Partners, Welsh, Carson, Anderson & Stowe, Berkshire Partners, the Canadian Pension Plan Investment Board and company management, according to a July 22 Moody's Investors Service report.

How much is Asurion worth?

Asurion has revenue estimated at over $6 billion. According to AllState, a publicly traded company, SquareTrade brought in $170 million in revenue and $19 million in net income during the second quarter of 2019.

Is Asurion a good company?

Is Asurion a good company to work for? Asurion has an overall rating of 3.5 out of 5, based on over 3,679 reviews left anonymously by employees. 58% of employees would recommend working at Asurion to a friend and 52% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

What happens if I find my lost phone after insurance claim?

If the found item is kept or sold this can be viewed as insurance fraud, claiming an item as lost just to receive a replacement, regardless if this was intended or not. Again, simply call the insurance company and explain you found the item. A representative will help from there.

What is covered under Asurion insurance?

With Asurion Home+ protection, your home tech is covered for breakdowns caused by manufacturer defects, power surge, normal wear-and-tear, or dust, heat and humidity. We even cover most portable devices for accidental damages like spills, drops, or cracked screen.

What is Cricket non return fee?

Fees. Online: There is no fee for returning compliant devices purchased online at cricketwireless.com. In Store: Except where prohibited, a fee of up to $25 may be applied when a device purchased at a Cricket Store is returned without all the original components.