How to dispute LexisNexis clue report?

You can dispute errors on your Comprehensive Loss Underwriting Exchange (C.L.U.E.) report by submitting a correction request through the LexisNexis Data Quality Center Portal or by calling the consumer center at 1-866-897-8126.

How to Dispute Errors

• Get your report: Request your free C.L.U.E. report via the LexisNexis Consumer Disclosure Center to identify the incorrect claim or information.
• Gather evidence: Collect supporting documents such as insurance denial letters, a "Letter of Experience" from your insurance carrier showing no payout or fault, or police reports.
• Submit the dispute: File your dispute online through the data quality portal, or mail your written dispute with supporting proof to LexisNexis Risk Solutions Consumer Center, P.O. Box 105108, Atlanta, GA 30348.
• Timeline: Under the Fair Credit Reporting Act (FCRA), LexisNexis generally has 30 days to investigate and correct or remove unverified information.

Yes, you can dispute errors on a LexisNexis C.L.U.E. & Telematics OnDemand report for free under the Fair Credit Reporting Act (FCRA).

Steps to Dispute a C.L.U.E. Report

• Get your report: Order your free annual copy online through the LexisNexis Risk Solutions Consumer Center or by calling 1-888-497-0011.
• Find the errors: Look for wrong claim dates, incorrect payout amounts, duplicate records, or claims that belong to someone else.
• Gather proof: Collect documents like denial letters, police reports, or clearance letters from your insurance company.
• Submit the dispute: File your dispute online via the LexisNexis Consumer Portal, call 1-888-497-0011, or mail your details and proof to LexisNexis Risk Solutions, P.O. Box 105295, Atlanta, GA 30348.
• Wait for results: LexisNexis must investigate the error, typically within 30 days.

To remove personal information or opt out of sharing your data, use the official LexisNexis Opt-Out Portal.

How to Opt Out Manually (Free)

1. Go to the LexisNexis Opt-Out Portal and follow the prompts to start a request.
2. Choose your opt-out reason. Selecting "I do not want my information shared" stops standard data sharing for marketing and public records.
3. Enter your identifying details, including your full name, current and past addresses, and contact email.
4. Submit the request and save your confirmation number.
5. Processing takes up to 30 days.

Removing Specific Inaccurate Information (Disputes)

If the data on your report is incorrect (such as wrong address history or public records errors), you must correct it through the LexisNexis Consumer Disclosure Portal:

1. Order a free copy of your consumer disclosure report.
2. Identify the specific inaccurate items.
3. File a formal dispute online or via mail with supporting documentation (like a government ID or proof of address).

Note: LexisNexis is legally permitted to retain certain records under the Fair Credit Reporting Act (FCRA) or for law enforcement and government compliance purposes.

To correct an incorrect LexisNexis report, you must file a formal dispute with LexisNexis Risk Solutions to trigger a reinvestigation under the Fair Credit Reporting Act (FCRA).

Step 1: Gather Supporting Evidence

• Pull a full copy of your LexisNexis Consumer Disclosure Report if you have not already.
• Collect clear documents that prove the information is wrong, such as court records, utility bills, or identity theft reports. Make digital copies or physical photocopies.

Step 2: Submit Your Dispute

You can submit your dispute through a few channels, though a written paper trail is generally recommended to ensure legal compliance and trackability under the FCRA:

• Online: Submit requests electronically through the LexisNexis Consumer Disclosure Website.
• By Phone: Call the consumer center at 888-497-0011 (or 1-866-897-8126). Be prepared for identity verification and potential wait times.
• By Mail: Send a written dispute detailing the errors and attaching copies of your evidence to:
  LexisNexis Risk Solutions Consumer Center
  P.O. Box 105108
  Atlanta, GA 30348-5108

Step 3: Wait for the Investigation

• Under the FCRA, LexisNexis generally has 30 days (sometimes up to 45 days in complex cases) to investigate your dispute, contact the data source, and correct, update, or delete inaccurate information.
• They will mail you the results of the investigation once complete.

To clean up your LexisNexis report, request your official disclosure, dispute inaccurate information, and place a security freeze or opt out of marketing lists.

1. Request Your Consumer Disclosure Report

• Go to the LexisNexis Consumer Disclosure Page to order a free copy of your report.
• Fill out your personal details online. LexisNexis will mail you a letter with a secure link and a PIN code within about two weeks to download your encrypted report.

2. Review and Dispute Inaccurate Items

• Look through the report for errors, old addresses, incorrect public records, or inaccurate judgments.
• Draft a formal dispute letter listing the specific accounts or items you want corrected or removed under the Fair Credit Reporting Act (FCRA).
• Gather copies of your photo ID, Social Security card, and proof of address, then mail your dispute package via certified mail or submit it through their online portal.

3. Freeze or Opt Out of Data Sharing

• Place a LexisNexis Security Freeze to block third parties from accessing your consumer and C.L.U.E. (insurance) reports.
• Submit a LexisNexis Opt-Out Request to remove your information from prescreened credit, insurance, and direct marketing lists.