Should you talk to other insurance company?

Asked by: Monte O'Hara  |  Last update: January 23, 2026
Score: 4.7/5 (62 votes)

You are not legally required to speak with the other driver's insurance company or give a recorded statement. They often employ tactics to use your statements against you, potentially minimizing your payout. You should report the accident to your own insurance company.

Are you supposed to talk to the other insurance company?

You Are Not Legally Obliged to Speak to an Adjuster From Another Insurance Company. In most states, you are legally only required to speak with a representative of your own insurance company.

Should I talk to the other insurance company after an accident in the UK?

There is no need for you to contact each other, leave it to your insurers.

Should I talk to the other driver after an accident?

You do not need to have any conversations with the other motorist or their insurer unless your insurance provider instructs you do to so.

Do other insurance companies know about claims?

Do auto and homeowners insurance companies share my information about claims? Yes. There are specialty consumer reporting agencies that collect and report information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies.

3 Ways to MAXIMIZE your Auto Accident Insurance Claim

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Do insurance companies share information with each other?

All insurance companies have access to the information the reporting agency records, including accident reports, vehicle information, driver history, and insurance claims history.

What triggers an insurance investigation?

Inconsistencies and delayed claims can trigger alarm bells, leading the insurance company to closely scrutinize the legitimacy of your case. The duration of your recovery is not only critical for calculating the compensation but also for evaluating the credibility of your claim.

Do I call my insurance if I'm not at fault?

Yes. Regardless of fault, it is important to call your insurance company and report any accident that involves injuries or property damage. It is a common myth that you needn't contact your insurance company if you aren't at fault.

Is it better to use your insurance or theirs?

After a car accident, you should notify your insurance company and file a claim, and not deal with the other driver's insurer. Except in rare circumstances, it is not wise to contact them. Your insurance company represents you, and the other driver's insurance company represents them.

What should you avoid saying during an accident?

This may be common knowledge for many, but it's worth reiterating that you should never admit fault. Avoid using phrases like “it was my fault,” “I'm sorry,” or “I apologize.” Don't apologize to your insurer, the other driver, or law enforcement.

Do you pay excess if not your fault?

You pay the excess in the event of any claim made on your insurance policy regardless of who is to blame. However, if it's proved the accident was the other person's fault and the full cost is recovered from their insurer, you may be able to recover this amount.

Do insurance companies contact each other after accident?

The other driver's insurance company may be calling to gather information about the accident. They want to confirm details about what happened, assess the extent of your injuries, and determine liability. Their goal is to protect their own financial interests, often by finding ways to minimize or deny your claim.

How much will my insurance go up with an at-fault accident in the UK?

How much does car insurance increase after a claim? Although the amount will depend on who's to blame, the severity of the accident, and your own driving record, you should expect your car insurance to increase by about 20-50% after making a claim.

What to do if someone falsely claims you hit their car?

Report the Incident

You don't want them to hear from the other party first. Be detailed: Provide them with all the information you've gathered—photos, videos, witness names, and details about the incident. Ask for advice: Your insurance company will guide you on how to proceed and whether further action is needed.

Should you be honest with an insurance company?

Providing accurate information is key to a fair and equitable claims processing. When policyholders are honest with their insurance companies, it builds trust and strengthens the relationship between the two parties. Dishonesty can undermine the entire insurance system and lead to higher premiums for everyone.

How do I talk to car insurance after an accident?

How to Deal with Insurance After a California Car Accident: 7 Essential Tips
  1. Don't Admit Fault. ...
  2. Contact an Attorney. ...
  3. Beware of Recorded Statements. ...
  4. Watch Out for Speedy Settlement Offers. ...
  5. Don't Give Too Much Detail About Your Injuries. ...
  6. Remember: Insurers Are Not on Your Side. ...
  7. Document the Accident and Your Injuries.

Should I talk to the other person's insurance company?

After an accident, it's advised not to speak with the other driver's insurance company. You are not legally required to speak with the other driver's insurance company or give a recorded statement. They often employ tactics to use your statements against you, potentially minimizing your payout.

What happens if no one is at fault in an accident?

But what will happen if no one is at fault for your car accident? You can always file a no-fault car insurance claim. The insurance provider will compensate the policyholder and its passengers for the cost of minor injuries and loss of income regardless of who caused the accident.

Can my son drive my car if he is not insured?

Most insurers cover someone else driving the policyholder's car with their permission once in a while. But, if you're going to start driving one of your parent's cars regularly, you'll need to be added or named on their auto insurance. You can't legally drive your parents' car without any insurance at all, either.

When someone hits you, do you call your insurance or theirs?

For example, if your car repair damage is $19,000 and the other driver's insurance covers up to $15,000, you still have to pay $4,000 in repair bills. In this case, your car insurance company may cover the costs resulting from this underinsured driver. This is why you should call your insurance if someone hits you.

Am I at fault for an accident?

Your insurer will determine fault by reviewing the accident details. They'll review site-specific details, including photos and other physical evidence of damage. Adjusters take into account statements made by those involved in the accident and compare them against third-party eyewitness accounts, if available.

Should I file a claim if it's not my fault?

You will need to report an accident to your insurance carrier. Typically, an auto insurance policy will dictate the reporting requirements for accidents, including those that the policyholder did not cause.

Why is the other insurance company calling me?

Are you wondering why the other driver's insurance company is reaching out to you? Well, they have a purpose behind their initial call. It's all about investigating the accident and gathering information to assess liability and evaluate your claim. They might even try to negotiate settlement offers with you.

What is the first thing an insurer must investigate before taking on a claim?

Insurance companies must search for and consider evidence that supports coverage for the claim. Thus, insurance companies cannot close their eyes to evidence that supports coverage and focus solely on the evidence that denies coverage. Too narrow a focus of investigation?

Can insurance tell when an accident happened?

Adjusters use many methods to get information for an insurance claim. They may start by reviewing the police report. This document has all the details of the accident including the time, location, and parties involved. Adjusters also review medical records to understand the injuries to the accident victim.