What should I say in my first meeting with a client?
Asked by: Kayli Cronin | Last update: September 13, 2025Score: 4.7/5 (58 votes)
What to say when meeting a client for the first time?
Shake the client's hand, look into client's eyes, smile, and say ``Very pleased to meet you! I'm so glad you've chosen our firm.'' Proceed with asking if client would like a tour of the premises (if appropriate), or a cup of tea/coffee, or to meet the team prior to getting into the details.
How do you start a first meeting with a client?
Smile when you first meet the client, to let them know that you are happy to see them and excited about the prospect of working together. Make eye contact, give a firm handshake, and listen intently when the client is speaking with you. You also want to present a relaxed and focused persona.
How do you start a conversation with a client for the first time?
Identify yourself: Introduce yourself and your position or job within your organisation to start the conversation. Keep things short and straightforward. Welcome the client: Set a pleasant tone for the conversation by extending a cordial and courteous greeting.
How to greet a client in a first meeting sample?
I'm excited to be working with you and the [Company Name] team. If you have any questions, please don't hesitate to contact me. You can find my contact information below. You will be hearing from me shortly to set up our first status meeting.
Your First Business Meeting - Tips
How do you introduce yourself to a new client in a meeting?
- Offer basic information. ...
- Describe your background. ...
- Share your goals for the meeting. ...
- Be available for questions. ...
- Express your personality. ...
- Consider your body language. ...
- Dress professionally. ...
- Practice your introduction.
What is the best opening statement for a meeting?
"Thank you for gathering here. Let's open our meeting with a brief overview of what we've accomplished since our last meeting." "Hello team, let's initiate today's discussion by quickly going over our main objectives and how they contribute to our bigger picture." "Good morning!
How do you impress a client on the first call?
- Prepare for the Call in Advance. ...
- Be Respectfully Firm on the Call. ...
- Personalize Your Messaging. ...
- Listen to Your Customers. ...
- Handle Gatekeepers with Respect. ...
- Maintain a Positive Attitude.
What is the first thing you say to start a conversation?
Ask for information
A good way to start a conversation is to ask for information from the person you want to talk to. This is an effective and natural way to build rapport with someone quickly. Even if you already know the answer, it's still a good way to approach someone if you can't think of another topic.
What to say to a new client?
We are thrilled to welcome you to [Business Name]. As a new client, you are now part of our family, and we want to make sure you feel at home. We know that every client is unique, so we want to learn more about you and your needs. Please take a few minutes to fill out this short survey [insert link to survey].
What should you say in the beginning of a meeting?
At the beginning of the meeting, the host should inform attendees of the purpose of the meeting and the objective the group is striving to achieve. Let participants know why they're there and what the group will have once the meeting is done to keep everyone on track.
How do you message a client for the first time?
- Be conversational. Avoid the monolog. ...
- Call the customer by his / her name. Your message should include the name of the potential customer. ...
- Refer to specific details from the briefing. ...
- Explain why your agency stands out. ...
- Highlight the next steps.
How do you talk in a client meeting?
- Research your client. ...
- Prepare everyone in the meeting. ...
- Communicate your agenda ahead of time. ...
- Eliminate any distractions. ...
- Quickly transition from introductions to business discussions. ...
- Appeal to the client's sensibilities. ...
- Focus on what your data means. ...
- Use subtle repetition.
How do I greet my client?
- 1) Smile.
- 2) Stop what you're doing.
- 3) Ask if your customers have been there before.
- 4) Show you recognise your customers and remember customers' preferences.
- 5) Ask questions.
- 6) Show, don't tell.
- 7) Get the exit right.
What are the 5 steps of meeting and greeting a new client?
- 1) Smile with your greeting. Sam Walton was probably onto something when he hired employees to specifically greet customers entering the store. ...
- 2) Stop what you are doing. ...
- 3) Show, don't tell. ...
- 4) Ask questions. ...
- 5) Dress professionally.
What's a good conversation starter?
- Tell me about yourself.
- Have you done anything exciting lately?
- What made you smile today?
- How did you meet the host?
- What's your favorite form of social media?
- What was the last good book you read?
- Do you listen to any podcasts?
What is the first rule of conversation?
The first golden rule is the most important, which is why it ranks where it does: BE INTERESTED, NOT INTERESTING. I don't think it's a stretch to assert that most people prefer to be interesting. It certainly seems that way, doesn't it?
What is the best sentence to start a conversation?
- Talk about something.
- Tell me something interesting.
- Tell me your story.
- Tell me about yourself.
How do you introduce yourself in a client call?
Phrases to use when introducing yourself professionally
For example, “I'm [job title] at [company],” should do the trick. “I work as a [job title], and my role is to…” “My job is [job title], which essentially means …” “I work as a [job title].
What is a good first impression in customer service?
Tips on leaving a good impression
A professional attitude and appearance is a very important element to a good first impression. That is usually distinguished by being appropriate in language and behavior, being credible and honest, and caring to help your customers. An appropriate language will get you a long way.
How to impress a person in the first meeting?
Another simple, free and effective tactic to use to make a good impression is to smile! Become aware of your facial expressions and try to relax your forehead, soften your eyes and smile while you make eye contact. Smiling can put the person you are talking to at ease and make them feel comfortable in your presence.
What is a catchy opening statement?
A hook is an opening statement (which is usually the first sentence) in an essay that attempts to grab the reader's attention so that they want to read on. It can be done by using a few different types of hooks, which are a question, quote, statistic, or anecdote.
What should I say in first meeting?
- Ask how they know the host, then ask: ...
- Ask where they're from, then ask: ...
- Ask where they work, then ask: ...
- Ask what they're doing for an upcoming holiday, then ask: ...
- Ask if they've been on a trip recently, then ask: ...
- If you're talking about popular movies/TV shows, ask:
What is a positive quote to start a meeting?
- 1. “ Innovation distinguishes between a leader and a follower.” – Steve Jobs.
- 2. “ Creativity is contagious. ...
- 3. “ The only way to do great work is to love what you do.” – ...
- 4. “ Think outside the box, collapse the box, and take a sharp knife to it.” – ...
- 5. “