What will Asurion not cover?
Asked by: Ariane Crona I | Last update: December 1, 2025Score: 5/5 (11 votes)
What kind of damage does Asurion cover?
Coverage at a glance
Breakdowns due to mechanical or electrical failures. Breakdowns due to normal wear and tear. Defects in materials and workmanship. Cracked screens (select devices).
What does the Asurion protection plan cover?
Your plan covers most failures not covered by the manufacturer. During the manufacturer's warranty (typically 1 year), most issues are covered by the manufacturer—except for accidental damage and failure due to a power surge. Your protection plan covers accidental damage and power surge failures from day 1.
Does Asurion cover malfunction?
Coverage for loss, theft, damage (including water damage and broken screens), and malfunctions.
Will Asurion replace a damaged phone?
If you have an Asurion mobile protection plan, you don't have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We'll fix your broken device or send you a replacement as soon as the same day. All you need to do is file a claim, either online or over the phone.
Surprise! Things your manufacturer's warranty doesn't cover | Asurion
Does Asurion give you a new phone or refurbished?
At Asurion, we use high-quality refurbished phones in our mobile protection plans. These devices go through a multipoint refurbishment process that includes stringent quality standards. Our testing includes: Removing personally identifiable information.
Is Asurion worth working for?
Asurion is a company that you can make great pay at. If you can do the work you will be rewarded in abundance. Their base pay is great and you get yearly wages based on your work, however there is different pay models that you can make even more money at if you are doing the requirements.
What counts as accidental damage for phone insurance?
Accidental damage refers to a device failing to function correctly or safely as the result of an incident that has happened by accident. For example, it is dropped, something is dropped on it or liquid spilled onto it.
What warranties usually do not cover?
Warranties mainly cover defects and provide repairs or replacement but do not usually include common wear and tear, vandalism, natural disasters, or accidents.
What does Asurion repair?
Worldwide leaders. uBreakiFix® by Asurion is an international leader in same-day electronic repair for your iPhone, Samsung, Macbook®, iPad®, PC, tablet, gaming console, and more.
What is the claim limit for Asurion?
Yes, there is an annual total claim limit (aggregate limit) of $5,000 for all repairs, replacements or reimbursements which begins on the date of your first claim and continues for 12-month periods. How do I file a claim? It's simple! Just visit asurion.com/amazon.
What does Asurion do with old phones?
We've teamed up with Samsung® to provide our customers with a responsible way to get rid of their old tech. Drop off eligible devices of any make or model at your local store, and we'll route them to a Samsung-authorized recycling partner, where they'll be refurbished or processed into raw materials for reuse.
Do you have to pay a deductible with Asurion?
Like most insurance programs, we require you pay a deductible when you file a claim. In most cases the deductible is far less than the full retail price you would pay for a new product. We're here to protect any new purchases you make in the future.
What damage does full coverage cover?
So what does full coverage car insurance cover? In most cases, it includes liability, comprehensive, and collision coverage. Collision and comprehensive will protect you and your vehicle if you get into an accident. If you're found at fault for an accident.
Does Asurion replace items?
Get up to $5,000 in coverage every 12 months and $2,000 per approved claim. Non original parts may be used for repair, and a replacement product may be a new, refurbished, or remanufactured product.
What does Asurion provide?
Asurion, LLC is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry.
What damage is not covered by warranty?
Repairs that are caused by improper use or neglect are not typically covered by the standard warranty. This includes any damage caused by dropping, improper storage, handling, or use of the item, as well as any lack of regular maintenance or cleaning that may be recommended by the manufacturer.
What are two items typically not covered in a car warranty?
Think of brake pads, tires, and wiper blades. You won't find them covered in the bumper-to-bumper warranty. Even light bulbs and fuses are often excluded.
What isn't covered by warranty?
Warranty policies tend not to include consumable or “wear and tear” items such as tyres, batteries, windscreen wipers, brakes and clutches.
What accidental damage does not cover?
Accidental damage cover won't protect against damage that happens outside. You will need extra cover for damage that happens while you're out and about. Limits, terms and exclusion apply to all levels of cover.
What is not covered in a phone insurance?
These insurance policies generally automatically cover your phone (and other stuff) for things like theft, vandalism, fire, and other damages ('perils,' in insurance speak). You generally won't be covered for accidental damage or just because you misplaced and lost your phone, though.
What is an example of accidental damage claim?
For example, if you accidentally spill wine on your carpets or couches, or knock the coffee table over. If you have Allianz Home Insurance and have selected optional Accidental Damage Cover, we'll cover: Your building against accidental damage or loss – if you have Building cover.
What does Asurion pay?
The average Asurion salary ranges from approximately $36,000 per year for Specialist to $167,589 per year for Director. Average Asurion hourly pay ranges from approximately $14.14 per hour for Customer Service/Sales Representative to $34.32 per hour for Senior Instructional Designer.
Is Asurion owned by Amazon?
The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.
How many claims do you get with Asurion?
There is no limit on the number of claims, but the total amount that will be paid out to cover the cost of all claims for all products is limited to $3,000 every 12-months from first claim.