When someone hits you, do you call your insurance or theirs?

Asked by: Elton Swift  |  Last update: September 7, 2025
Score: 4.6/5 (73 votes)

You should call both, regardless of who you think is at fault. If it turns out the other driver is at fault, their insurance will pay, but it's helpful to have your insurance company involved.

Should I call their insurance or mine?

Even in at-fault states, where the other driver's insurer pays, there are several reasons why you should always call your own auto insurance company first, including: Some insurers will help you negotiate a settlement with the other driver's insurance company.

Do I call the other person's insurance if they hit me?

You do likely have to talk to your own insurance company as they will need your account of what happened. There is, however, times when speaking to the other driver's insurance company will benefit you and will depend heavily on the specifics of your case.

Is it better to use your insurance or theirs?

After a car accident, you should notify your insurance company and file a claim, and not deal with the other driver's insurer. Except in rare circumstances, it is not wise to contact them. Your insurance company represents you, and the other driver's insurance company represents them.

How does insurance work if someone hits you?

Collision coverage typically helps pay to repair or replace your vehicle if it's hit by another vehicle (or if you hit another vehicle or object), regardless of who is at fault. Even if you cannot find the other driver, you may be able to file a claim under your own auto insurance policy's collision coverage.

Should I file a claim on my insurance or the at-fault party's insurance following an auto accident?

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Should I go through my insurance or the person who hit me?

If your vehicle received minor damage, it might be worth filing a collision claim with your insurance if the damage costs more than your deductible. If the other driver caused the accident, then you could file a claim with their insurance company instead.

Should I call my insurance if it was my fault?

Yes, you will want to call your insurance provider regardless of whose fault you believe it may be. Your insurance provider will be able to walk you through the next steps of filing a claim and finding out what your coverage does and does not cover.

Should I file an insurance claim if I am not at fault?

Always File a Claim, Regardless of Who Was At-Fault

One of the primary questions we receive from clients who have been in an accident is whether they should report the accident to their own auto insurance carrier, particularly when the accident was not their fault. And the answer to that question is: always.

Does your insurance go up if someone hits you?

If you are involved in an accident and file a claim, even if it was not your fault, your insurance company may see you as a higher risk to insure and increase your rates. Consider speaking with a licensed insurance agent to see how much insurance could increase after an accident where you're not at fault.

Should you contact the other person after an accident?

When involved in a car accident, there are specific details you should share with the other driver to ensure proper documentation and help facilitate any potential insurance claims, including: Contact information: Provide your full name, phone number, and address. Request the same information from the other driver.

Do I get paid if someone hits my car?

If you can prove that a specific vehicle/person was responsible for the crash, and they have insurance, or money for damages, yes.

What to do if someone claims you hit their car?

What to Do If Someone Falsely Claims You Hit Their Car
  1. Evaluate the Situation.
  2. Speak to the Other Party Politely.
  3. Take Photos and Videos.
  4. Gather Witnesses.
  5. Check for Nearby Cameras.
  6. Report the Incident.
  7. Explain Your Side Clearly.
  8. When to Consult an Attorney.

How to deal with insurance after a car accident?

How to Deal with Insurance After a California Car Accident: 7 Essential Tips
  1. Don't Admit Fault. ...
  2. Contact an Attorney. ...
  3. Beware of Recorded Statements. ...
  4. Watch Out for Speedy Settlement Offers. ...
  5. Don't Give Too Much Detail About Your Injuries. ...
  6. Remember: Insurers Are Not on Your Side. ...
  7. Document the Accident and Your Injuries.

When should you not call car insurance?

The only time you do not need to call your insurance company is when the accident happens on your own property, involves no other drivers (so no one else may be at fault) and the damage to your vehicle is minimal or at least of an amount you can afford to cover on your own or lose altogether.

Am I supposed to talk to the other person's insurance?

At some point after a car accident, you'll probably receive a call from the other driver's insurance company. Here's what to know at the outset: You're typically under no legal obligation to talk to the other driver's car insurance company, and any time you do, it's crucial to watch what you say.

What happens if I don't call my insurance after an accident?

There is no California law per se about notifying your insurance company after a collision, but your auto insurance policy is a contract. When you signed it, you agreed to the stipulations in the contract, which will almost certainly include the requirement to notify the insurance company promptly after an accident.

How does insurance work if you hit someone else?

You pay for specific coverages, and if you get in an accident, your insurer can pay your covered costs. Voice Over: Coverages typically include liability, which covers the injuries and damage you cause to others.

Why does insurance go up when it's not your fault?

If your driving record is laden with traffic violations or accidents, you might see an increase in your insurance rates after a no-fault claim, as insurance providers perceive drivers with a history of accidents or violations as high-risk and impose higher rates to mitigate the associated risk.

Will my insurance go up if someone hits me without insurance?

But, as a California personal injury attorney I can assure you that your insurance company should not raise your rates for making an Uninsured or Underinsured Motorist claim on your policy. In fact, in most cases, doing so may violate long-standing California legal statutes.

Should I call my insurance if it wasn't my fault progressive?

Start the claims process

Regardless of who's at fault, it's a good idea to inform your car insurance company that an accident occurred.

How do you report an accident not your fault?

So, call 911 and tell the police what happened. If the other driver flees the scene, they have committed a hit and run, and you will still need to report the crash. The police officer at the scene will write up a police report. This is a very valuable document to strengthen your claim.

Will my insurance go up if I don't make a claim?

Will my car insurance go up after an accident? Unfortunately, the simple answer to this is yes. Whether the accident was your fault or not, making a claim will usually lead to an increase in your car insurance premium the next year and you could see an increase even if you don't make a claim.

When someone hits your parked car, do you call their insurance?

You'll want to contact the other driver's insurance company or your own insurance agent as soon as possible. You have a short period of time to report the accident and file an insurance claim, so don't procrastinate even if the damage is minor.

How does insurance work if it's not your fault?

Who pays in a no-fault accident? If there's an accident between two drivers, each party's PIP coverage typically pays for their respective medical bills and/or wage loss up to their policies' limits, no matter who caused the accident.

Do I have to pay my deductible if someone hits me?

The purpose of the deductible is to share financial responsibility between the insured and the insurance company. It also discourages filing small or frivolous claims. You may have to pay your deductible if someone hits you—even if you're not at fault.