Where is my card on the CVS app?

Editorial team Published on

To find your digital ExtraCare card, open the CVS Mobile App and tap the "In Store" option on the home screen, then sign in to reveal your barcode.

Steps to Find Your Card

  • Open the app and go to the home screen.
  • Tap "In Store".
  • Sign in with your email and password if prompted.
  • Tap "In Store" again to show your digital barcode.

Shortcut (Android Only)

  • Most users on Reddit agree that you can long-press the CVS app icon on many Android devices and select "ExtraCare card" directly from the pop-up menu.

How do I find my CVS card number without the card?

You can find your digital ExtraCare card by signing into the CVS Pharmacy App or by calling CVS customer service at 1-800-SHOP-CVS (1-800-746-7287).

Find Your Card via App or Online

  • Log in to the App: Open the CVS app on your phone, sign in, and tap the "In Store" or profile section to show your digital barcode.
  • Check Online: Sign in to your account on CVS Website and view your ExtraCare section to see your linked card details.

Use Your Account Without the Number

  • Provide your phone number: Tell the cashier the phone number linked to your account at checkout to use your rewards and discounts without the physical card.
  • In-store lookup: Ask a store cashier or customer service associate to look up your account using your phone number.

How do I access my CVS card?

You can access your digital CVS ExtraCare card instantly by opening the CVS App and tapping Show Card or In Store at the bottom of the screen.

📱 Mobile App Access

  • Open the CVS App on your phone.
  • Sign in to your account.
  • Tap Show Card or In Store to view your barcode.
  • Add it directly to Apple Wallet or Google Pay for quick scanning.

💻 Online Account Access

  • Go to the CVS Official Website and log into your account.
  • Navigate to your My Account Profile page.
  • Select ExtraCare to link or view your card number.

🏬 In-Store & Phone Lookup

  • Give your phone number to the cashier at checkout.
  • Call CVS Customer Service at 1-800-746-7287 to retrieve your card details or request a replacement.

Where can I find my ExtraCare card number?

You can find or manage your CVS ExtraCare card number digitally through the CVS App or by calling customer service at 1-800-SHOP-CVS.

Finding Your Digital Card Number

  • Open the CVS App and sign in to your account.
  • Tap the In Store or blue barcode icon on the home screen to display your digital ExtraCare card and barcode.
  • Scan the barcode directly from your phone at the register.

Managing or Changing Your Number

  • By Phone: Call CVS customer support at 1-800-746-7287 to request a replacement card or update account details.
  • In Store: Ask a cashier or front store employee to help update or change the phone number and loyalty details linked to your account.
  • Note: Changing your physical ExtraCare card number will reset current associated rewards and coupons.

What's going on with the CVS app?

The CVS Mobile App is operating normally with no widespread outages reported on Downdetector, though users frequently report lingering performance complaints and new feature rollouts.

Recent Updates & New Features

  • AI Health Platform: CVS is rolling out "Health 100," an AI-powered digital assistant built with Google Cloud to help users track medical benefits and drug costs.
  • Digital Shelf Unlocking: A pilot program in select New York City locations lets customers unlock merchandise shelves by scanning an app barcode.

Common User Complaints

  • Prescription Glitches: Users frequently report confusion over "ready for refill" notifications that conflict with in-store pharmacy dispensing rules, alongside intermittent login and loading lag.
  • Rewards Delays: ExtraCare rewards and ExtraBucks can sometimes take time to sync or display properly inside the mobile interface.

How to use your CVS App

9 related questions found

Where can I find my card on the CVS app?

To find your digital ExtraCare card, open the CVS Mobile App and tap the "In Store" option on the home screen, then sign in to reveal your barcode.

Steps to Find Your Card

  • Open the app and go to the home screen.
  • Tap "In Store".
  • Sign in with your email and password if prompted.
  • Tap "In Store" again to show your digital barcode.

Shortcut (Android Only)

  • Most users on Reddit agree that you can long-press the CVS app icon on many Android devices and select "ExtraCare card" directly from the pop-up menu.

How do I get my own CVS card?

You can get a free CVS ExtraCare card by signing up on the CVS ExtraCare Page, through the CVS Health mobile app, or in person at any CVS store.

How to Sign Up

  • Online: Visit the CVS ExtraCare Page and enter your name, phone number, and email address.
  • In-Store: Ask a cashier at any CVS location to sign you up on the spot.
  • Mobile App: Download the CVS Health app and register for a free account.

How to Use Your Card

  • At Checkout: Scan your physical card, pull up the barcode in the CVS app, or simply give the cashier your phone number.
  • Online Account: Create a CVS Account and link your ExtraCare card number to track rewards and send digital coupons directly to your profile.
  • Community Consensus: Users on Quora note that you don't even need to carry the plastic card once your phone number is linked at the register.

How do I find my CVS Caremark card?

You can find your digital CVS Caremark card by logging into the CVS Caremark Portal or opening the CVS Caremark mobile app.

Online on Caremark.com

  1. Go to CVS Caremark and sign in to your account (or register if you are a first-time user).
  2. Click on Plan & Benefits in the top navigation bar.
  3. Select Print Member ID Card from the drop-down menu.
  4. Click the red Print an ID Card button or view your digital card details.

On the Mobile App

  1. Download and open the CVS Caremark mobile app (make sure it is the Caremark app and not the standard CVS Health retail app).
  2. Log in using your account credentials.
  3. Navigate to the digital ID card section to display your electronic member ID anytime.

Alternative Methods

  • Check your medical insurance card: If your prescription benefits are tied to an overarching medical plan (such as Aetna), your CVS Caremark ID may be printed directly on your main medical insurance card.
  • Call customer service: If you cannot access your account or never received a physical card, call CVS Caremark customer care at (866) 284-9226 for assistance.

How do I add a card to the CVS app?

You can add an ExtraCare card or payment method through the CVS ExtraCare Digital Card page or directly inside the CVS app.

Adding an ExtraCare Card

  1. Open the CVS app on your phone.
  2. Sign in to your account.
  3. Tap Show Card at the bottom of the screen to view or link your digital ExtraCare card.
  4. If your card is not linked yet, go to your Account Profile or the Deals and Rewards section to enter your ExtraCare card number manually.

Adding a Credit/Debit Card for Payment

  1. Open the CVS app and log in to your account.
  2. Go to your Account Settings or profile area.
  3. Select payment settings or go to checkout/pharmacy preferences to add a new card number, expiration date, security code (CVV), and billing address.

Can I look up my CVS account using my phone number?

Yes, you can look up your CVS account using your phone number by asking a cashier at any CVS Store to pull up your ExtraCare information.

In-Store Lookup

  • Give your phone number: Tell the cashier your phone number at the register so they can access your account details.
  • Scan a barcode: A digital card or barcode can also be scanned in store if you have it saved on your phone.

Online Support

  • Contact customer service: You can call CVS support directly to have them locate your account information using your phone number.