Why won't my Healthy Benefits card work at Walmart?

Asked by: Nikki Konopelski  |  Last update: March 17, 2025
Score: 4.5/5 (52 votes)

The most common reasons why a benefit card may be declined at the point of sale are: The benefits card has not been activated. The benefits card has been used before the 24-hour waiting period after activation is over. The participant has insufficient funds in the benefit account to cover the expense.

How to use a benefit card at Walmart?

Pay with your Walmart Wellness Benefits Card at any register when you checkout. The card will only pay for the eligible items. You will need a second payment method for any products not covered by your Walmart Wellness Benefits card.

Does Walmart accept healthy Grocery Card?

The member can use the Healthy Foods Card just like a credit card. The card can be used at thousands of participating stores, including CVS, Dollar General, Family Dollar, Walgreens and Walmart. To see which Humana plans include this benefit, visit firstlook.Humana.com.

Why was the OTC card declined?

You did not activate the card. The item you are purchasing is not eligible under your plan. You do not have enough money in your account. The item you are purchasing is a non-prescribed OTC medicine.

Why is my FSA card not working at Walmart?

Common reasons might include:

You may not have enough FSA funds remaining in your account. The total amount exceeds your available FSA balance. Your FSA card could be inactive. Your FSA does not allow for certain items.

How To Use My Health Pays Rewards Card At Walmart: Step-by-Step Guide

21 related questions found

Why does my FSA card keep getting declined?

This can happen if: You may be at an ineligible location. You may be asking for more money than what you have elected and/or contributed. Your card might have been temporarily suspended because your account is not in good standing OR because there is additional information required for previous transaction(s)

Why isn't my Healthy benefit card working?

The most common reasons why a benefit card may be declined at the point of sale are: The benefits card has not been activated. The benefits card has been used before the 24-hour waiting period after activation is over. The participant has insufficient funds in the benefit account to cover the expense.

Why would my Healthy Benefits card be deactivated?

Your Benefits Debit Card will be temporarily deactivated if you fail to provide required documentation for Healthcare Flexible Spending Account (HCFSA), Limited Purpose Flexible Spending Account (LPFSA), or Health Reimbursement Arrangement (HRA) transactions.

Does Walmart accept OTC benefit card?

You can create a Walmart.com account and add your OTC Network card to your wallet or enter your OTC Network card as a payment method during check-out.

Why did I lose my OTC benefits?

OTC funds not used during the allotment period are lost and do not roll over to the next period, unless the health plan specifically allows for a rollover period.

What can you not buy with a Healthy Benefits card?

Certain items such as soda, candy, chips, and other junk foods are usually not eligible for purchase with the card. Additionally, alcohol and tobacco products are never allowed to be purchased with a Healthy Benefits card.

What can I buy with my UCard at Walmart?

Use your benefit credit on your UCard to buy healthy food products, like:
  • Beans and soup.
  • Dairy products.
  • Fresh, frozen and canned fruits.
  • Fresh, frozen and canned vegetables.
  • Frozen meals.
  • Fresh salad kits.
  • Fully-prepared meals and produce boxes.
  • Healthy grains like bread, cereals, rice and pastas.

Does Walmart take a healthy benefits card?

Gift cards (Note: you cannot use a gift card to purchase another gift card) Refund credit. Health spending account (HSA) / flexible spending account (FSA) cards. Benefit cards for the purchase of eligible items (including Healthy Benefits and OTC Network)

How do I use my EBT card at Walmart checkout?

1) Order groceries at walmart.com/grocery or on the Walmart Grocery mobile app. 2) During checkout, select EBT Card as payment method. 3) Swipe EBT card with the Walmart associate upon arrival at the pick-up location. Add your SNAP EBT card to pay for eligible groceries, including free access to Amazon Fresh.

What does benefit card mean on Walmart?

Electronic Benefits Transfer (EBT) is the benefit delivery system that allows CalFresh, CalWORKs, and other program recipients to use a card, much like a debit card, to access their food and cash benefits.

Is toilet paper covered by an OTC card?

OTC items are not eligible if they are normally used for general health, are not used to treat a medical condition (e.g. lotion, shampoo (except for products used to treat dandruff), toilet paper, lip balm) or are cosmetic in nature (e.g. teeth whitening products, wrinkle reducers).

Can you use OTC card at self checkout?

Yes, you can use your card at self-checkout in store.

What does OTC card not cover?

What does the OTC card not cover? A Medicare plan with an OTC allowance typically does not cover prescription medications, alcohol, tobacco products, cosmetics or items for general household use. Additionally, it usually cannot be used to purchase gift cards or pay for services such as doctor visits and lab tests.

How do I use my healthy benefits card?

It's that easy! Just scan your card or mobile app barcode at checkout of any participating store to save instantly.

Can I use my Healthy Benefits card at Dollar General?

Dollar General now accepts health supplemental benefits.

Can I buy gas with my Healthy Benefits card?

This allowance can be used for Over-the Counter (OTC) Items, groceries, home utilities and gas at the pump.

Can I use my OTC benefits at Walmart?

Shop in stores*—Swipe your OTC card at participating physical retailers including CVS, Dollar General, Family Dollar, Rite Aid, Stop & Shop, Walgreens, and Walmart.

What is the PIN number on the Healthy Benefits card?

A: Yes. Activate your card online or call: Online: healthybenefitsplus.com/ucare Call: 1-833-862-8276 (TTY 711) The phone number is also on the back of your Healthy Benefits+ Visa Card. Q: Do I need a PIN number? A: Your PIN number on the UCare Healthy Benefits+ Visa Card is the last 4 digits of your card number.

Can you buy candy with Healthy Benefits card?

Items that do not qualify include non-food and pet items, alcohol, baby formula, candy, chips, coffee shop items, desserts, fresh baked goods, soda, and tobacco. To check if an item is approved, members can download the Healthy Benefits Plus app, scan the product and it will advise if item is allowable.